Hotel de Biestpoort  

Personnel très accueillant, chambre confortable

Un peu bruyant

Un bon bar à la réception, le personnel est très gentil

accueil bilinguisme petit dejeuner agreable

L'excellent accueil des dames en charge de l'hôtel, déjà le 2ieme séjour. Après mon 1er séjour j'avais signalé des bruits matinaux dûs toutefois à un service de livraison...Ce problème a été résolu par la direction. Voilà comme il faut le faire. Hotel a recommander.

Very high proice for what it really is ! Not even a working phone in the big room. Bad insulation against wind. Towels not cleaned once in 4 nights. The third night, not even the rubbish was removed. Lot of noise made by hotel keepers until late in the night. Street also very noisy. Not any sense of responibility of hotel keepers.

Convenient for the city, affordable and clean.

Breakfast provided only in an adjacent shop, bar not open, small room with poor outlook.

The friendly and supportive staff.

I have been there for 6 days. It is clean.

The first day I got to the lueven was Sunday, it was raining and the door of hotel was closed. There was just one phone number on the door, however my cellphone was ran out of battery and I could not call to that number. I Had to go to find some one and request them to ring to that number with my luggage in my hands. Although they mentioned me the wifi is free! They charged me at check out!.The third negative point was my check out on saturday, I asked the lady the day before to be available for check out on 7:00 and my flight was on 9:45 from Brussels airport. The staff told me they can not come sooner than 7:30 and surprisingly they were not available on saturday until 8:00, however she promised me for 7:30, this caused me to lose my flight and paying me 300 euro more for a new flight which was totally unfair. I recommend you to stay in a more expencive hotel instead of paying for such things because of hotel's disorganization.

Central, quiet location in a very pleasant city.

Room was very hot and the windows did not open for fresh air. Loose electrical wiring on the wall. Breakfast was more basic than expected.

The breakfast was nice. Good loaction for city center. Internet was free. A discretionary x box and Wii in the common room is available for free. Nice for the kids.

The television network trying to sell you stuff all the time is anoying. I had to unplugg the television in the end .

Nice hotel, good breakfast. Furniture and bathroom are old but it is clean. Just 5 minutes from the Oude markt.

Good location

Absolutely value for money