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Hotel Jacobs
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When would you like to stay at the Hotel Jacobs?
Top
Based on
388
reviews
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Show scores of:
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Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Rebecka
Mature couple
Leicester,
United Kingdom
October 28, 2009
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The location was lovely. Staff were friendly and helpful. The room was great and the bed very very comfortable. Everything was very clean and there was plenty of hot water. The manager (?) recommended a restaurant to us which was fantastic. Maybe the coffee at breakfast could have been better, but that's all. |
9.5 |
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Elaine
Mature couple
Carlton-in-Lindrick, Worksop,
United Kingdom
October 13, 2009
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Very friendly staff, nothing too much trouble,even gave us an umbrella when it poured down one night. |
10 |
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Matthew
Young couple
Bundaberg,
Australia
October 8, 2009
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Convenient location being only a short walk from town along cobbled-stone streets No shower curtain = wet bathroom |
8 |
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Amichai
Mature couple
Yahud,
Israel
October 2, 2009
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The staff! + Location. very very small room!!! |
6.5 |
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John
Mature couple
London,
United Kingdom
September 25, 2009
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The location easy to reach the main market square, the friendliness of the staff. I n our room which was to the side back of the hotel there was no telephone for an emergency ...no hairdryer...and maybe a kettle would be of use...also a shower curtain as the water went everywhere and made the bathroom floor slippery and dangerous. |
7.5 |
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David
Mature couple
Kanata On,
Canada
September 24, 2009
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Closeness to downtown Mosquitoes due to the lack of screens on the windows and the lack of air-conditioning so we could close the windows; the first night we had no shower and a toilet which would not stop running |
6.5 |
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Louise
With friends
Wellington,
New Zealand
September 21, 2009
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we stayed overnight so did not really 'experience' all the ins and outs of the hotel but what we did get to experience was ok The bathroom floor was dangerously slippery - smooth glass like tiles and my friend slipped and hurt herself - I did bring this to the attention of the checkout. |
6 |
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Eddie
Young couple
York,
United Kingdom
September 17, 2009
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The hotel staff were exceptionally friendly and helpful and all in all the hotel greatly exceeded my expectations. The hotel did not Have an iron that customers could use, we also had problems with the plug sockets in our room despite having the correct adaptor. |
9.5 |
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Pamela
With friends
Frankfurt,
Germany
September 16, 2009
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Proximity to city center. Staff was very accommodating. Breakfast was a little sparse - but good. |
8 |
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Kerry
With friends
manchester,
United Kingdom
September 15, 2009
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the staff were excellent and went the extra mile when we got lost actually sending someone to find us and help us!! The breakfast room is lovely. the provision of a room to leave our things and get changed in on day of check out. the location is great, short walk to main attractions with other attractions on the way. |
9 |
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Marc
With friends
Northampton,
United Kingdom
September 11, 2009
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Friendly staff, good on street parking, atmosphere. Coffee Machine at breakfast! |
8 |
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Janell
Family with young children
APO,
United States of America
September 10, 2009
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The room and bed were good sizes. One of the cheaper hotels I saw. The site said free parking nearby and when I asked the guy looked at me like I was crazy. There was street parking but it was pretty full and had to park 5+ blocks away. We asked for a baby cot and did not receive one. The milk seemed sour at breakfast. |
7 |
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Matthew
Family with young children
London,
United Kingdom
September 9, 2009
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The front desk staff were welcoming, polite and friendly. The room was very clean. The room was very small, the walls are very thin so we heard every movement of the guests upstairs, the shower was not functioning properly (and was overhead so it was like being rained on every time we used it), at breakfast they ran out of rolls and croissants. |
5 |
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Carla
Young couple
Hasselt,
Belgium
September 9, 2009
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The unconfortable bed. |
6.5 |
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Anonymous
Young couple
Belgium
September 8, 2009
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Friendliness of the staff, good distance to centre of Bruges |
7 |
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Joanne
Young couple
manchester,
United Kingdom
September 4, 2009
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The staff were very friendly and helpful The reception closed at nine so there is no way of getting a drink untill eight the next morning or no fridge if u want to take water in your room. Apart from that it was excellent. |
7.5 |
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Anna
Young couple
Desborough,
United Kingdom
September 1, 2009
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Although we arrived in the morning, the staff had a room ready for us - fantastic., |
10 |
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Anonymous
Group
United Kingdom
August 24, 2009
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very close to most tourist attractions, very friendly and helpful staff shower in bathroom was very difficult to use |
7 |
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Tomas
Young couple
Brno,
Czech Republic
August 23, 2009
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Location, parking, breakfast, receptionist (especially his patience when he was explaining something over the phone to someone who wasn't very bright), parking card from the hotel (we didn't have one). 10EUR difference just because there is a bath is not worth it. |
7.5 |
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Anonymous
Family with young children
Germany
August 16, 2009
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Breakfast was good. There were many mosquitoes at night but there was no mosquito net in that small double room! We were awoken from time to time and finally went back full of mosquito bites |
5.5 |
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Sarah
With friends
Glenunga,
Australia
August 10, 2009
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Excellent location, just a 5-10 min stroll from the centre of Bruges with easy on-street parking. Delicious breakfast, with lots of choices and freshly made crepes. Johann at reception was great - lots of tips on the local culture, the best local bars etc. He was very helpful - great service at the bar and even helped us to order a pizza one night in Dutch! I highly recommend this hotel. |
9.5 |
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Roberta
Mature couple
MILANO,
Italy
August 7, 2009
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Good position ,close to the city center,quiet and with car park available in the street.The owner is very helpful.The breakfast is rich and really good. The room booked had to be larger but it was tiny and with furniture really basic( no bedside tables) |
6 |
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Lindsey
Family with young children
Amsterdam,
Netherlands
August 5, 2009
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We loved it. Breakfast was wonderful. Kind, helpful staff. Very personal feel. |
9.5 |
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Matthew
Family with young children
Dittweiler,
Germany
July 28, 2009
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The gentleman who checked us in was extremely helpful and friendly. We booked a family room and it was very good size for the 4 of us. It was very clean. The breakfast was excellent. The location was an easy walk for even my 5 and 7 year olds. |
9 |
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Bas
With friends
Geldrop,
Netherlands
July 22, 2009
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Quiet area only 10 minutes walk to the centre. We stayed 2 days and staff had forgotten to clean the room. Apparantly cleaners forgot the whole first floor. Just a mistake I suppose as the room of our friends on the second floor had been cleaned. |
5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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