Hotel Jacobs Brugge  

We received a very warm welcome to the hotel and the staff were very friendly, helpful and efficient, eager to give out advice, all spoke good English and could not have been better. Top marks for the staff! The hotel is positioned in a quiet side street just a few minutes walk from the town centre, and is itself a very attractive building. Buffet breakfast was good and served in a light and pleasant dining room. Nice friendly sort of place.

Our room was the last one available as it was a last minute booking and we found it rather disappointing, being very small with the tiniest en suite I have ever seen, containing a very small shower (barely enough room to turn round) and a very small basin and toilet. The mirror was missing and was in fact leaning against the bedroom chair when we got there. The bathroom also seemed to suffer from poor ventilation leading to small areas of black mould on the tiling joints, and the whole room had a damp musty smell which I think the staff must also be aware of as someone had opened the bedroom window on a couple of occasions while we were out. The double bed was in fact 2 singles pushed together and despite there being a folding suitcase stand supplied, there was not actually enough room to use it! On the morning we left we both found ourselves covered in mosquito bites, which I understand is common in Brugge at night, there was supposed to be an electrical device to deter them but was missing from the room. I glimpsed into other rooms that were being cleaned and they all seemed to be larger with some being very nice indeed, so next time maybe I should book earlier to avoid being put in to what felt like a room kept for emergencies. I would be wary of recommending the hotel to others unless they could be guaranteed a better room than ours.

Very helpful staff.

Lovely building, great location, peaceful (except the Sunday Morning Church Bells!). Bed was great.

Not value for money. Travelodge standard at Hilton prices. Wish we'd spent a bit more and gone for a 4 star hotel. Our room needed refrurbishing. Moldy sealant round the bath. If the bathrooms were refurbished then I'd recommend this hotel.

The hotel is situated in a quiet area with a short walking distance from the main square. It is an old style flemish building The staff are very helpful and polite. The buffet breakfast has a selection of breads and croissants, cheese, meats, eggs and jams.

Good location, reasonable price,and clean and tidy. Friendly staff.

read a previous review about having to shower holding the shower head, the reason is that they are set low to the bath and are only for washing your hair while in the bath. Would prefer a proper shower but that's all.

49E for a double room was a very good price, and for this price we were only a ten minute walk or so to the centre of Bruges.

The rooms and beds were not very comfortable. The breakfast buffet that came with our price did not have a great collection, only some juice, stale bread, salami and cheese and not much else. Nothing hot to eat. Although for the price we paid and to just stay there one night it was ok.

Breakfast and location were good

The staff was exceptionally nice and helpful. The location was good to access the sights in Brugge. The price was reasonable. The bed was com.fortable

Very good position near main city attractions. Very large clean bed and excellent heating system in the room. Very good value and a good breakfast table to set you up for the day. A better map on their website would have helped easier location

Very well located near the centre of the city, a 10 euro taxi ride from the station.

A fairly basic hotel that could better be described as a bed and breakfast, but at hotel prices. It reminded me of a down market Travelodge but with a poor breakfast and three times the price.

Family rooms are great, affording privacy but also comfort.

Great - Staff, food, location, price, beer & service. Room was immaculately clean.

A huge light shade in the bedroom, so huge that it was larger than the TV, blocked the whole screen - hilarious.