Hotel Jan Brito  

The staff I kind

What I expect from an hotel is confort and relax when going sleep, well forget about them in this hotel. There are 4 main problems: 1) the rooms are too close to the road, basically we were sleeping on the walkway and we could clearly hear all the cars passing by. 2) we could hear all the noise done by the other guests as well, because there is no insulation at all. 3) the bed itself is crappy, either the mattress it is too old or too soft, could not sleep at all. 4) to get to the room we had to cross the courtyard, so to have breakfast.... This is not what I was expecting from a 4 stars.

We had a wonderful time, staff were friendly and helpful. Bed was comfy. Great central location for exploring the beautiful city of bruge.

Breakfast time was busy so thre were delays on food coming out and cutlery. Would have been nice to have tea making facilities in the room.

Very comfortable bed and convenient location Staff is very helpful and kind

Construction in front of building, carpet needs cleaning.

Loved the unique setting. There was so much to see in the hotel itself - very grand decor, with modern touches - the room itself was very comfortable - we were in room 36 - a knight room - small, but very well and comfortably furnished - quite stylish too. The breakfast was amazing. Fabulous smoked salmon and a great selection of pastries, cold meats, cereals and hot buffet

The hotel was very close to the center of Bruges, yet it was off a main road so it was still quiet. The hotel staff was wonderful and very accommodating. The place itself is lovely, and the breakfast was probably the best part of the stay. We had a small room (the Maid's room), and while it was small, it was still big enough to fit two people comfortably - it was not the closet I feared it would be. Also, the bathroom was great - big tub for a bath, and fully stocked toiletries that not all hotels give to guests. It felt like a large bed & breakfast near to all things you would need to get to in Bruges. Highly recommend.

The staff on front desk were very friendly and helpful at all times. The hotel has nice rooms and a lovely courtyard at the back and is in a very central location. Lori was very helpful on the day we arrived, as was Alexandra Lie Betty and Mathias.

Nothing it was a very good hotel.

I can't remember staying at a hotel where the staff were more friendly, helpful, (fluent). Given the particular needs of our party, the staff were absolutely exceptional. It's a great location, well within walking distance of the 'tourist' area even for the elderly in our party. Breakfast buffet was superb. Such a peaceful place with lovely gardens.

No tea/coffee-making facilities in room - normal for much of the Continent though. We needed three rooms on one floor so not all overlooked the gardens, and the one overlooking the road was noisier. Since our last stay you can now order room service evening meals, but hopefully at some point the (excellent) new owners will decide to offer evening meals in the restaurant.

The breakfasts were excellent with lots of choice of hot and cold food. The staff couldn't have been more helpful E.G. with booking restaurants on our behalf for our evening meal. We liked the fact that we could hire bikes directly from the hotel for our sightseeing around Bruges; also, the price of these was cheaper than the local bike hire shops, and the bikes were relatively new.

The Staff were amazing, very helpful. The hotel felt very relaxing. The Location was perfect, only a short walk for the main square...

Friendly reception, nice ambiance, nice breakfast, quiet but close to everything.

Very friendly and relaxed. The breakfast was excellent, the room large and comfortable. Location was just right for walking to the main square and canals with some lovely restaurants in the area. Would definitely stay there again.

A great hotel, excellent for exploring Bruges! Stayed in a duplux family room – 2 floors with the double bed in the lower floor, and 2 single beds at the top floor. The room is spacious – at the back of the room is another area where there’s a set of sofa, and a writing desk. Great place to lay out the luggages and the shopping bags, without cluttering the sleeping area. One of the beds at the upper floor faces a reclining window, so you can literally look at the stars when you sleep! The staircase to the upper floor is narrow and steep – great fun for the children but not so for the more matured :) The exposed beams add a lot of character and romance to the room, but need some care so as not to knock your head against it accidentally (despite care, we knocked on it 2 times!) Breakfast is declicious – buffet of both hot and cold breakfast, with fresh juices and a selection of teas. Hotel is well situated to explore Bruges on foot. It is not right at the center so you get peace and quiet, but yet it is only a 5 minutes walk to the heart of Bruges (the Market Place and Brug). Covered parking is about 3 minutes walk from the hotel, at a very reasonable €8.50 per day. Would highly recommend the hotel. In addition to the location, value, comfort is the ‘feel’ of the hotel – romantic, old charm, character etc – which is in sync with the beautiful old town of Bruges.

I would prefer my room to be brighter. The lightings are limited and are usually spot lights, hence limited range.

The open fire good breakfast good value family room