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Hoefijzerlaan 37, 8000 Bruges, Belgium – Show map
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265 properties in Bruges
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1227 verified reviews
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Floris Hotel Bruges's staff speaks: Dutch, French, English, German
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Fitness Center, Indoor Pool, Playground
Food & Drink
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is needed) and costs EUR 15 per day.
Public parking is available at a location nearby (reservation is not needed) and costs EUR 9 per day.
24-Hour Front Desk, Baggage Storage, Shared Lounge/TV Area, Laundry, Shoeshine, Fax/Photocopying
Safe, Non-smoking Rooms, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
Dutch, French, English, German
3:00 PM - 12:00 AM
8:00 AM - 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 4 years stay free of charge when using existing beds.
One child under 4 years stays free of charge in a crib.
One child under 12 years is charged EUR 15 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 1225 reviews
Value for money
Show reviews from:
Martin’s Brugge is just behind the famous 13th-century Belfry and 185 yards from the Grote Markt. It has a terrace and a cocktail bar, and all rooms have a flat-screen TV.
Score from 2236 reviews Very good
Guests staying at the centrally yet tranquilly located Flanders Hotel enjoy free Wi-Fi, a heated indoor pool and an extensive breakfast buffet.
Score from 1793 reviews Very good
Bourgoensch Hof offers rooms with a free buffet breakfast in the historic center, only 220 yards from the Grote Markt. This 3-star hotel features free Wi-Fi and a terrace overlooking the canals.
Score from 961 reviews Good
In the historic center of Bruges, Hotel Goezeput is in a restructured 18th-century monastery, less than half a mile from the Grote Markt central square.
Score from 846 reviews Very good
The hotel has a welcoming, friendly feel, walking distance from the beautiful city centre. Thee communal area's were really well laid out with play facilities for children and a good bar for the adults. The pool area is really nicely done. The bedroom was clean and comfortable, the only let down was the bathroom.
The bathroom let the room down. Although large, it felt unfinished, with a hole in the ceiling. The 2 sinks were cracked and the shower was poor. The only other issue with the hotel was parking was very limited, so if you're able you need to park in the large underground public carpark 5 minutes walk away.
Helpful staff Good breakfast Large room Swimming pool
Position on ring road Odd smell on downstairs corridor for some of stay
Poor service un hygienic staff serving ice in drinks with their hands. Not good value for money no kettle in room then not enough cups to let us have any More to complain about and will be writing to complain.
Staff Location Breakfast Room TV
WiFi intermittent Noisy kids upstairs!
The hotel was very convienent to all the local activities ie. Christmas Market, Ice Festival and other local venues. The prices could not be beat especially at this time of year. The receptionist were very helpful and patient. The facilities were clean and made the stay for our young children exciting.
The hotel parking garage was closed during our stay. It would have been nice to know upon booking.
Location of hotel close to centre, 5 minutes walk. Good choice of breakfast. Friendly staff.
At our time of stay we had temporary electric heating in our room.
Great hotel. Would definitely stay there again and would happily recommend it
Staff were very helpful and friendly! Was a little further out but only a ten min walk to the center! Loved my stay.
Wifi wouldn't work in my room.
There is a smell in the downstairs part of the hotel which is quite off putting.
Debit card not accepted due to them not using it properly. Thought hotel was paid for when booked.
The hotel was perfectly located for visiting the Christmas Markets and was pretty well what we expected. We were concerned about reports that there had been no heating and hot water for several weeks but when we arrived the public areas and rooms were TOO WARM so much so we turned the radiators in the room off for the whole of the stay.
Shower curtain was hanging off at one end and the sealant around the windows was going mouldy. Nothing too serious but needs attention.
Clean and beautifully decorated. Lobby is clean fresh and welcoming. Room was amazing. Beautiful and well appointed. Staff so very helpful and friendly. Nice pool. Very good hotel for location and price.
Having to leave :)
Hotel was in an excellent location to city centre and shopping area Good breakfast and friendly staff. The Ice Sculpture Exhibition was superb on Lord of the Rings Theme Christmas market stalls and Ice Skating Relaxed atmosphere Excellent restaurants and bars Room was excellent for a family but bathroom had mould and could not get the shower to work properly. Swimming pool was refreshing after a long day sight seeing.
Mould in bathroom and shower not working properly but only stayed one night.
Staff, convenient location, lobby interior
There was no hot water or heating, of which we were only informed on arrival. The room was quite small. We decided to leave a day early and the promised refund still hasn't materialised three weeks later. Emails about the matter are not being acknowledged which is unprofessional.
50% discount. Swimming pool was still warm. Free standing heater in room sufficient. Free drinks inc Belgian beers to compensate. Breakfast lovely furnishings good, warm reception with comfy settees etc
The location is OK for walks in city center, 20 min walk from Central station with big suitcases (mind the "comfort"of "brick roads"). The breakfast was usual an OK. The lobby is clean and rather nice.
First suggested room was full of tobacco smoke smell and a window didn't help (despite the hotel is no smoking). I asked for a change and was given a room on the first floor of a stand-alone house close to the hotel. The room itself was OK, but the bathroom was rather cold, the water pressure was very low and the hot water tap gave only a little bit warm water. That house was rather old and so the water plumps and the heater. After Antwerpen and Brussels - not sure it was good value for money
No hot water or heating
The fact there had been no heating or hot water for a fortnight before we arrived which we weren't even informed about and the money was taken from my account regardless.
No hot water or heating and reserved parking wasn't available even after double checking just before we arrived. The hotel has apparently had issues with no hot water or heating for the past month but the management does not see it worth while advising its guests until they arrive. We even checked with the management as we had heard about the issues and were assured it would be fixed before we arrived and would email if it wasn't. No email! Management no where to be seen . They just left the reception staff to deal with all the complaints. Push for at least a 60% discount when you check in if you can put up with the cold.
Its all in the title
Hotel was clean and well located.
There was no hot water for the entire duration of our stay. This made it impossible to have a bath or shower. We managed to obtain a kettle so we could boil water to wash in but I t was not great. We were promised a partial refund but one month later we have not received any response to emails attempting to obtain refund.
The staff took the brunt of all the complaints & were excellent, especially Bob Hoste & the guy in the bar in the evening
We had 13 people in our group. I had personnally booked 6 of these & recommended the hotel to the rest. It was very embarrassing when we found out there was NO HOT WATER. Worse still, no hot drinks or toast for breakfast on the Saturday morning. I had brought my own kettle with me & so was making our friends hot drinks in the room. No car park facilities which we had booked prior to arriving. We should have been informed of the problems & given the option to cancel. The staff where told they would get the sack if they told anyone there was a problem. We could not speak to the manager Koen Dua as he was hiding in France somewhere. This had gone on for over a week as you can see by the comments on Booking.com
Staff were excellent during a difficult time as the boiler was broken and the guests were very unhappy.
No heating. No hot water. No kettle.
This place is a disgrace. At the beginning of winter you arrive for a prebooked stay only to find that there is no heating or hot water and sometimes no electricity especially at breakfast Time. They did not inform us prior to arrival although it is an on going problem. For this we had to pay. Not good enough. Full refund should be given not just half price. It's a disgrace. Management just left the staff to cope. They are culpable and should give answers. Customers are just not cash cows to keep the income flowing, then treat us poorly. This place should be CLOSED until problems are sorted.