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Kempinski Hotel Dukes Palace
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9.2
Top
Based on
110
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews
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Kenneth
Mature couple
Reigate,
United Kingdom
July 11, 2009
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Very comfortable, central location and relaxed. Bar lunch was excellent. Reception staff were excellent. Breakfast was poor value for money. Dinner was a disaster. For this class of Hotel and for the money we paid for the room we felt the toiletries were sub standard. |
8.5 |
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Anonymous
Solo traveller
Israel
July 5, 2009
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This reviewer provided a score but did not have any comments |
10 |
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Anonymous
Mature couple
United States of America
June 26, 2009
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This reviewer provided a score but did not have any comments |
10 |
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Anonymous
With friends
Israel
June 8, 2009
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A brand new hotel, downtown Brugges. The staff are all very young and quite inexperienced, we got the impression the management were too... |
6.5 |
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Anonymous
Family with young children
Netherlands
June 4, 2009
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Hotel staff were really polite and helpful. Everything is there, clean room, beautiful garden, walking distance to the heart of the city, etc. |
9.5 |
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Anonymous
Family with young children
Netherlands
June 4, 2009
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Location, with nice terrace and garden. Helpful staff. Airconditioning not working properly, long waiting times for food |
8 |
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Heida
Mature couple
knokke,
Belgium
June 3, 2009
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This reviewer provided a score but did not have any comments |
8.5 |
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Scott
Mature couple
hove,
United Kingdom
May 6, 2009
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Excellent Hotel a luxurious haven close to the centre - Great Short Break City A little pricey (especially food) but then you would expect that in a five star establishment. |
9.5 |
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Rebecca
Young couple
Henley On Thames,
United Kingdom
April 15, 2009
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The spa, the mojitos and reception |
9.5 |
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Michael
Mature couple
London,
United Kingdom
April 4, 2009
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This reviewer provided a score but did not have any comments |
8.5 |
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Anonymous
Young couple
Ireland
March 31, 2009
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The staff were so helpful with recommendations for places. Room was so comfortable. Nothing at all. It was perfect for us. |
10 |
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Sarah
With friends
Teddington,
United Kingdom
March 23, 2009
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The peace and quiet. The spa was wonderful. The hotel staff were very friendly and pleasant and very helpful. We booked this hotel because it had a special rate ' last three rooms' super double etc. Compared to other hotels in Bruges at the time, it seemed a reasonable deal. However, it was very expensive because of the exchange rate Euro to the Pound Sterling. |
9 |
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Wesley
Young couple
Heusden,
Belgium
March 19, 2009
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!!!!! the place to be !!!!!!!! |
10 |
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Anonymous
Solo traveller
United States of America
March 11, 2009
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The hotel is beautiful, in a perfect location and the staff was outstanding. I asked for a quiet room on the top floor and received it. Everyone, from the doorman to the housekeeping staff were extremely accomodating. I received room service within ten minutes of my call in the morning. I can't say enough about the excellent service I received during my stay. |
9.5 |
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Dorrie
With friends
FPO AE,
United States of America
December 3, 2008
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Everything. The hotel is beautiful, the staff is warm and friendly they made you feel at home. I wish there was a hotel like this in the U.S. |
10 |
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Anonymous
With friends
Netherlands
November 25, 2008
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Very beautiful and comfortable hotel. The hotel staffs were kind. I'd like to stay in this hotel again in the future. The hotel has a very big well equipped bathroom, but hot water wasn't hot enough. It was a little bit cold to take bath. |
9 |
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Anonymous
Mature couple
Netherlands
November 25, 2008
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Room, hotel staff, breakfast, parking - spa facilties, basically the total concept. Spa facilities were excellent however it was very noisy with children and people were constantly checking the place out with their boots on! There was no staff available to monitor this. Moreover the sauna and steam bath were out of order the entire weekend. Also the shower in the hotel room was leaking. As a result the entire bathroom was floating with water. |
9 |
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Steve
Young couple
Newbury,
United Kingdom
November 25, 2008
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Excellent Service and Diversity of Guest areas |
10 |
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Anonymous
Mature couple
United States of America
November 13, 2008
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This reviewer provided a score but did not have any comments |
9.5 |
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Anonymous
Young couple
Luxembourg
November 8, 2008
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The high price for breakfast an the non-fonctioning of the turkish bath |
9.5 |
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Terrie
Young couple
dublin,
Ireland
September 30, 2008
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location, staff were great yes, the toiletries we seen on the maids trolley were alot nicer then the ones we were given in our room , why ? |
10 |
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David
Young couple
Coventry,
United Kingdom
September 29, 2008
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staff were excellent - location perfect breakfast / restaurant was very pricey |
9 |
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Trevor
Mature couple
beverley,
United Kingdom
September 26, 2008
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convenient location better outside smoking facility! |
9 |
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Anonymous
Mature couple
United Kingdom
September 20, 2008
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Frinedly efficient service, excellent breakfast,great location |
10 |
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Ernst
Family with young children
Bussun,
Netherlands
September 2, 2008
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Very friendly and helpful staff. Beautiful hotel. We brought two of our children that were allowed to stay in our room and the hotel decided to give us an upgrade to a suite. This is what hospitality should read like in the dictionary. |
10 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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