Kempinski Hotel Dukes Palace  

La bellezza della struttura e delle camere

Eccessivo costo della colazione

L'atmosfera

Conseganno la camera 1 ora dopo rispetto a quanto scritto sulla brochure

Il castello è bellissimo, di gran lusso, ottimi I servizi e una colazione super, trovate di tutto! L'auto vi viene, se siete fortunati come me parcheggiate una golf e vi riconsegnano una Bentley!! (Piacevole desguido!)

Il centro benessere non era presenziato da personale dell'hotel!

La centralità,l'eleganza,l'accoglienza

Nel costo della stanza non è inclusa la prima colazione con mio disagio,il costo poi di 31 euro mi è sembrato eccessivo,forse è meglio includere direttamente nel pagamento della stanza, la somma aumentata ma con la formula :tutto incluso, fa più figo...

Posizione, eleganza, cortesia, gentilezza dello staff.

Absolutely worth to stay here, at least once in a life time. Great location; friendly, cheerful and professional staff; cozy and clean hotel (public area and rooms); delicious dinner at bar; full range of facilities in hotel (e.g. swimming pool, spa salon, gym) and in room (e.g. own brand cleansing and body lotions, pillows and bed sheets in 5 or 6 materials can be selected if you don't like cotton pillows, etc.). Before we check out the hotel, we asked the reception if we could buy some breads from their kitchen as they were too tasty. The staff was happy to help us and the chef baked us those little breads (tailor-made as the breads should be baked only for dinner). A special remark is that the breads are nicely packed in a paper box with a "Kempinski" ribbon, making the breads as presentable as gift. This positive impression encourages me to explore the Kempinski hotels chain for my next destination.

Nothing~We didn't order any breakfast (we always wake up very late in holidays), so we can't comment on the price and quality.

First impressions were amazing and I continued to be impressed throughout the duration of my stay. Staff were professional and very accommodating. The rooms were spacious and clean. I enjoyed the gym and spa facilities which were first class. Overall - excellent value for money.

Historic location. Great bed.

Temperature controls deficient. In-floor heating in bathroom were un-controlable and over powered a weak A/C system. Breakfast for two (nothing special) for 65 eu ($100 us) was overpriced.

Wonderful large soft bed, large tasteful room and bathroom (not fussy), pleasant and helpful staff, great location only a short walk from everthing in Bruges.

The water in the shower changes from hot to cold and back again without changing the tap

Excellent hotel for a romantic stay. The ambience takes you to the atmosphere of a luxury medieval castle.

Tried to book a massage for the next day and it was fully booked. By the price they charge, it should have more people working on the Spa.

The hotel was luxurious with a friendly atmospher. It was conveniently situated to the centre of Bruges. We arrived in the evening and the first sight of Kemplinski illuminated with outside lights was breath- taking. The service on arrival was efficient and courteous and this remained so throughout the stay. We hope to stay at the hotel again next year.

The location is perfect, the room was absolutely fantastic, very comfortable and clean, and quiet. Excellent service. We had a wonderful time, and will definitely stay at Kempinski again.

The parking is pricey (30 euro per day), but you can park in one of the public underground parking lots for 8,40 euro per day (we used 't Zand, a few blocks away).

Very elegant hotel and accomodations. Staff was very friendly, professional and helpful.

Spa facilities were quite small. Pool water a little cold.