Lace Hotel  

Rooms were fabulous and the breakfast buffet had everything to offer what we expected. The location is perfect and I would highly recommend this hotel to anyone going to Brugge.

It was a very unpleasant experience, i will not be back to this hotel.

Nice staff! A Place for no more than 2 nights

The location was fantastic and the rooms were simple but comfortable and reasonably sized. Breakfast was surprisingly good too!

The bathroom/toilet did feel a bit small and not unlike those on a ship or train..

The room was clean. The location was good.

The staff was everything but professional. We didn't get the feeling to be welcome. We booked via booking. com, but since we didn't print the mail we had to wait about 20 minutes till we got our room. It's the digital century so we didn't expect it to be a problem not printing the mail. Ridiculous was also the behavior of the staff in the breakfast room. One of the staff was making her own plate from the buffet, was walking around barefoot and was piking some food with her hands from the buffet when she was walking by, putting it in her mouth straight away. When she heard a good number on the radio she turned it up, so we felt like being at a disco. When we payed at the end, there was no 'thank you for your staying', no questions if we liked it and so on. It felt like there was a big lack of professionalism and a manager. Another negative point is that the bed's where two single beds, even though it was a Deluxe Dubble Room. If you come with your partner it is not possible to sleep close to each other.

Very noisy area and windows not sounbd proofed. Got very little sleep

It was adequately furnished and it's location is good

Maybe should be renamed as Fawlty Towers. Breakfast was a disaster with more than enought tables for all the guests but nobody cleared them so you had the situation with guests having to sit around outside for 10 mins while the restaurant was practically emptywith one staff member wandering around in circles taking about 5 mins to clear and lay a table - then the electric went and no-one knew how to fix it. Then the food ran out, there was no tea or coffee or means to make toast or anything. Also, the rooms were very noisy with a big club next door and people standing around till the early hours outside drinking.

Good location

Noisy at night, no hotel bar or lounge area

Perfect Location to see around the city. Clean Room, Quiet, Breakfast was also nice.

A bit small, but OK with us,

view

The only positive thing is that the hotel is central. For the rest leaves much to be desired. The rooms are very poor. At night you can not sleep because in the square there are several clubs that make so much noise until 2 am. L'unica cosa positiva dell'hotel è che è centrale. Per il resto lascia molto a desiderare. Le camere sono molto povere. Di notte non si può a dormire in quanto nella piazza ci sono diverse discoteche che fanno moltissimo rumore fino alle 2 del mattino.

Rooms old and obsolete. Which are not soundproofed. A nightclub next door which turns off the music at 2 am. Bad We recommend you not to go. Camere vecchie ed obsolete. Che non sono insonorizzate. Una discoteca di fianco all'hotel la quale spegne la musica alle 2 di notte.Pessimo Hotel vi consiglio di non andarci.

Warm, comfortable and well equipped room. Hotel was in good location. Breakfast was excellent and staff were both friendly and helpful

can see that music immediately outside hotel could be a problem in the summer when you might have to open window

The location was ideal,staff were very friendly and helpful and the hotel restaurant was excellent.

Rooms were to dark, and very basic.and breakfast was limited to continental with no English or toast on offer.