MAS Residence  

- ideal location for people dealing with the European institutions - nice, friendly and helpful staff - spacious room, nice and modern clear-cut design - quiet room - breakfast in the room - wonderful, I could enjoy it in the privacy of my room, (and it was brought in time, as arranged with the reception staff) - not the most luxury hotel I've been so far, but definitely the most pleasant for me, I would definitely come back again and recommend it

- poor wi-fi (but internet connection was fine with the cabel...)

I liked that it was warm in the room, despite -10 degrees Celsius outside. My room was on the fourth floor, with a wiew towards the back, as requested. There is free wifi in the lobby.

I liked the kitchenette, the bath room, the spacious and quiet room, the big bed. I also liked to be in a small hotel with few rooms only. Email exchange with Hotel was quick.

I hate the bedsheet to prevent me from touching the blanket instead of a duvet cover. Room temperature was fixed to 21°C, far to hot for sleeping. Air condition did not allow me reducing temperature. I had to pay for a waiting taxi that arrived 10 min early. Obviously the reception lady did not order for the correct time (or ordered "immediately"). Pick up service would have been great! This one is rather for the area than for the hotel itself: I selected MAS residence being closed enough to Schuman (walking distance). In fact with the street works going on there the way to go to the Conference Center was much longer than expected.

Good Location, boutique hotel, large rooms, good equipment, comfortable beds, very nice staff

Not much! But, in the top room the hot water takes very (!) long to get warm, breakfast is a bit expensive for what you get.

The staff were extremely helpful, bringing extra pillows to our room and going out of their way to help us. The facilities within the room were great, the kitchenette was well equipped, the furnishings were good quality and the bathroom was lovely. The apartments are close to two main metro stations with easy access to the city.The room was massive and we felt it was great value for money, would definitely stay again.

The only touches missing were larger bath towels and bath robes.

The porter waited for me for two hours past closing time to let me in, very friendly, great rooms, huge spaces.

All was perfect

Location, large apartments with facilities, easy access to public transport, cleanliness

Excellent hotel staff; the hotel meets my expectations; correctness

Nice spacious appartment. Kind staff. Clean and comfortable.

Excellent service, quiet, comfortable apartment. A real pleasure to stay

The apartment was pleasant and well-furnished. Staff was helpful and professional.

huge great appartment

little unpracticle bathroom

The room was overwhelming and big. It's nice to have so much space! We cooked in the evening and the kitchen equipment was all there. The kitchen is not that big, but there is simply no need for a big kitchen. Basic stuff were there. Everything was also very clean! The staff was exceptionally friendly and always ready to help you! I did not have breakfast, since I prepared it myself. Eggs, toast,.. Easy to go to the shop and make it yourself. The location was great for business people, but for the shopping street and so on, it is a 25 min walk. We didn't mind walking, so no problem for us!

The card did not work when I was trying to enter again on Sunday morning. I was out early, doing some grocery shopping, but could not enter again. I just rang the doorbell and even when nobody was sitting at the reception, they answered me and automatically opened the door. I could not enter my room neither, but luckily, my friend stayed in the room. So no big deal :)