We live in the 21st century, free wifi in the room should be standard.
Some people got back being drunk and loud around 2AM...
on my last night around 4:30AM, someone slipped a letter into my room... which turned out my receipt for the stay, but who would expect someone coming at that time...
No information written, so I didn't know what to do to let the cleaners change my towels...
Pillow was too soft and thin, almost like a cushion
Location was great, walking distance to Grand Place, Mannekin pins etc.
Also, only a few minutes walk from the closest station (Rogier)
Shopping mall nearby, on the Main Street so not dodgy.
Unlike everyone else, I had no problem with the automatic checkin system.
Clean room, enough space for one person.