This hotel advertises itself as no-frills, and that is the truth. You get one blanket (not sized to cover the whole bed, but sufficient to cover one person comfortably) and one pillow - if you'd like more, you're welcomed to pay for them in the vending station on the first floor. Ditto other amenities like shampoo or extra towels. Don't bother looking for an ice machine - it does not exist. Still, you have what you need to be comfortable, though it would be nice to have a table or stand of some kind for luggage so you don't have to work out of a suitcase on the floor.
The wifi is pretty slow, and sometimes fades out. There is a broadband connection advertised when you log in for 5 Euro per day or 12 Euro for 3 days. I paid for the faster service, but when there was a problem, the hotel staff said they no longer worked with the company providing that service and couldn't help; I emailed that company and never received a response. I would still stay at a Max Hotel again, but I wonder why they continue to advertise an internet provider they no longer contract with and have no way to contact.
The hotel is in a lovely location - right next to the Rogier Metro, making it super easy to get to from the airport (train to Gare du Nord and then 1 Metro stop from the train station to Rogier). There's a convenience store right down the street for water and things, and a whole shopping complex right behind the hotel. It's about a 20 minute walk to Grand Place, and only a 5 minute walk to De Brukere plaza with lots of shops and restaurants. The room was clean and bright, and the AC was spot on.