Hotel Metropole  

The hotel has an excellent location, the room is spacious and clean, although the furnitures are dates but overall it is a great hotel to stay, the location of the hotel is the best bit, 10mins to grand palace and underground station just outside the hotel gate! We have 2 children and they all enjoyed stay in there, will recommend this hotel without doubt!

If hotel can provide tea/coffee make facility, it would be better for family like us - children needs the hot water to make milk!

Convenience... Privacy... No nonsense wi-fi avaialability

Absence of tea/coffee facilities in the room

Location is excellent.

I have been several time at Metropole, and normally it is a good hotel. But last time it was an orrible experience !!! I rent the best possible room available (privilege). The room wasugly, with an hold small tv, old carpet and it was in front to a building under destruction/construction where workers start to beat out with their hammer at 7.00. The price was normal and didn't take in care of this problem.

The grand archietecture is always a great experience. Excellent wi-fi connections for free Excellent breakfast

Not comfortable working desk/chair Quality of tv set / Tv transmission was rather poor - selection of channels however very good. Lacking possibilities of temperature regulation in the room - a bit could during my stay

I have stayed at the Hotel Metropole many times over the last 10 years but this was the first time that my husband had accompanied me for the weekend before my meeting. Having experienced some of the stunning rooms at the Metropole I was a little disappointed with the room (No1016) as having previously been in it I know it is on the small side, over looks a well and is a bit noisy from the vents outside. That said none of this spoilt our stay - we didn't spend much time in the room, it was clean, everything worked and the bed was comfortable - what more do you want. I will be staying at the Metropole again in February - it is always my first choice of hotels in Brussels.

I like the proportions and architecture of the hotel. Also the fact that it is still in the same family ownership. The staff were very helpful and friendly.

Comfort and location

Location - old fashioned

Smelly bathroom

There is nothing to complain about, as always.

Breakfast!!!

Beautiful interior. Excellent check-in. Extremely comfortable rooms. Would stay again

The hotel is housed in a very beautiful Art Deco building.

We were treated like second class citizens possibly because we booked the room with Booking.com(which is cheaper than their own prices). We have booked their superior room. The plumbing was terrible, the worst we've ever experienced. The shower tap was jammed and the basin tap could not turn on, the toilet did not flush and the light bulb was broken. It took two hours for a technician to come. He said we had to change rooms. The first room offered was considerably smaller and nastier than the original one even though the hotel was half empty. It took a lot of persuasion to get a room equivalent to the first one but with satisfactory plumbing. Five years ago the hotel services were much better. It looks and acts tired.