Hotel Metropole  

The hotel is housed in a very beautiful Art Deco building.

We were treated like second class citizens possibly because we booked the room with Booking.com(which is cheaper than their own prices). We have booked their superior room. The plumbing was terrible, the worst we've ever experienced. The shower tap was jammed and the basin tap could not turn on, the toilet did not flush and the light bulb was broken. It took two hours for a technician to come. He said we had to change rooms. The first room offered was considerably smaller and nastier than the original one even though the hotel was half empty. It took a lot of persuasion to get a room equivalent to the first one but with satisfactory plumbing. Five years ago the hotel services were much better. It looks and acts tired.

The location, the beautiful structure with its old stain glass windows. chandeliers, stairway etc. and yet it was modern in comfort.

that the check-in time was 3pm. though I must add that they made an effort & managed to give us a room a lil after12pm we were tired after a overnight flight & really needed to rest

The room was comfortable, we were able to check in 2 hours earlier than the normal time. The only let down was not having your own kettle etc and more channel availability on the tv. Room service and everything else was perfect.

The staff was incredibly friendly and helpful.

Some of the rooms were too small and with the windows to an interior courtyard. The corridors and stairs were quite worn and the minibar had not been checked and we found used bottles and empty cans in it.

Clean; spacious; friendly staff; aura of old world hotel.

Wifi did not work

Nice breakfast

Too old hotel. It requires to make some repair, to change furniture, to make more modern bathrooms. It seems like you are back in 1990s. Too expensive for services hotel offers.

Absolutely stunning decor, fantastic staff and a great deal through booking.com! We paid 530 euros for 8 of us sharing 3 double rooms with 2 extra beds, and saw on arrival that the cost of a double room on it's own is usually 419 euros! Absolutely amazing trip! Extremely central and easy to reach from any of the airports and rail stations.

Great 5 star hotel, like an "old fashioned" good luxury hotel should be

The decor in the main reception area restaurant and cafe bar is fantastic they top up the mini bar with free beer, coke and water

The room was not good for the price, very disappointing at 478 euros for three nights. It was very hot with no thermostat to cool it down. The bath was tiny. Breakfast was cold every morning and very average. Staff did not engage in pleasantries they don't seem very happy at all.

Like being transported back to a more glamorous age

Great location. Hotel was beautiful. Room was nicely decorated, spacious, and very clean. Our stay was enjoyable. Bonus 2 free beers, cokes, and waters from the mini bar.

Bed was uncomfortable. In room book, it stated kids get a welcome pack, but ours did not. Not sure if I was supposed to ask for it.

This is an exquisite hotel that is very well designed and has luxury decor,

How can anyone justify 28 Euros for a continental breakfast, plus another 16 if you want cooked, this is the 21st Century, move on the china won't be that good.

Excellent staff, luxurious ambience. Well worth every pound.