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New Hotel Charlemagne
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7.4
Top
Based on
330
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews
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James
Solo traveller
Old Windsor,
United Kingdom
July 6, 2009
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Choice at breakfast is limited. Not enough staff at breakfast therefore juices run out on several occasions. |
6 |
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Anonymous
Solo traveller
Netherlands
July 5, 2009
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The comfort in the room and the lcoation close to the European Commission The reception was bad. At my arrival ( 6pm on Monday 1st July) he wanted to place me directly into another hotel 'nearby' and when I complained, he found a room in the hotel. A clear case of not fulfilling client appointments with Bookings. Breakfast service was also bad. 15 min waiting fot the coffee. |
4.5 |
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Anonymous
Solo traveller
Ireland
June 29, 2009
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Avoid this hotel! This does not deserve a 4 star rating. The photos used on this and the hotel website do not reflect the shabbiness of the hotel. I've seen nicer reception areas in hostels and the bedrooms are grotty and old-fashioned and don't look like they've been renovated for 20 years. In the morning, there was no water at all in bathroom, I had to wash with bottled water! Services they claim to be in rooms are not, no iron, bathrobe, also claim flatscreen tv which it wasn't. Don't stay here, plenty of better hotels in the area. |
4 |
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Geert
Young couple
Amsterdam,
Netherlands
June 25, 2009
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Fine rate for a Sunday night. Room recently and nicely decorated, very quite a the back of the hotel, slept therefore very well. Lobby is really outdated, bring your sunglases. |
7 |
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Anonymous
Solo traveller
United Kingdom
June 14, 2009
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They upgraded me to a very nice room There was a strange noise through the night - couldn't tell what it was but it happened every 12 seconds |
10 |
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Irene
Solo traveller
Nicosia,
Cyprus
June 9, 2009
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The room was nice and clean The cleaning lady was a bit annoying knocking on my door a few times in the morning. |
7.5 |
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Helena
Solo traveller
Arnhem,
Netherlands
June 9, 2009
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Within 5 minutes walk of Metro station. Close to the meeting place, circa 15 minutes walk. Hotels are always to warm to sleep in even with airconditioning (which is making to much noise). |
7 |
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Salvatore
Solo traveller
Catania,
Italy
June 9, 2009
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Location: close to EU institutions |
6.5 |
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Terence
Solo traveller
Reading,
United Kingdom
June 7, 2009
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On arrival registration was quick, and the bed was very comfortable In in-room safe had been locked and was not available - but because I stayed only one night it was not important.On a very hot day, the air- conditioning was set to switch off after 0.5 hours - it took a while to find out how to re-set it. |
7 |
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Anonymous
Solo traveller
Belgium
June 2, 2009
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Quality of room was poor - I had asked for a non smoking room and got a smoking room. Before arrival, telephone call was not answered. Upon arrival my room reservation had been taken by another person. This led the hotel personnel to convey much confusion about my reservation. |
4 |
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Anonymous
Solo traveller
United Kingdom
May 24, 2009
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Comfotable room. Modern bathroom. TV controlled to be so quiet that I could not hear the programmes. |
8 |
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Fiona
Solo traveller
Kilcock,
Ireland
May 22, 2009
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Despite confirming my booking when i arrived at the hotel i was told that they had double booked and that they had rebooked me into another hotel. I had to pay for my own taxi to transfer to the other hotel which turned out to be a 3 star lesser equavalent hotel which had no restaurant facilities. |
2.5 |
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Mark
Solo traveller
Milton Keynes,
United Kingdom
May 18, 2009
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The view from the top floor, comfortable and clean room, met my expectations and would recommend it to anyone. |
7.5 |
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Jean-paul
Solo traveller
Luxembourg,
Luxembourg
May 15, 2009
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This reviewer provided a score but did not have any comments |
7.5 |
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Sze
Young couple
La Teste De Buch,
France
May 10, 2009
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How can they give a room with damaged window tot he guest? Upon booking we requested for a double bed instead they gave us "2 single bed joint up together" |
5 |
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Paolo
Young couple
Bari,
Italy
May 7, 2009
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Clean. Polite. 24hrs reception. Fast service. Nice hotel. Would say a very good 3 stars, or an entry level 4 stars. But ok for price. Very happy of everything. |
8 |
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Joan
Young couple
Barcelona,
Spain
May 6, 2009
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Good quality/price ratio Free internet would be acknowledged. Only that. |
9 |
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Patrick
Solo traveller
17 Smith Square,
United Kingdom
May 5, 2009
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Quiet, clean, well located |
7.5 |
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Anonymous
Solo traveller
Italy
April 30, 2009
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excellent hotel, excellent location, very clean and big room (Double Comfort), very good price |
9.5 |
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Adnan
Solo traveller
GENEVA 22,
Switzerland
April 27, 2009
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This reviewer provided a score but did not have any comments |
8 |
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Anonymous
Solo traveller
Luxembourg
April 27, 2009
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location not a 4 star hotel, accomodation is standard ald old |
4 |
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Monika
Solo traveller
Warszawa,
Poland
April 26, 2009
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Nice room, resonable price |
10 |
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Jonathan
Solo traveller
London,
United Kingdom
April 23, 2009
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I did not like anything about the hotel. It was dreadful and I have advised several colleagues who travel to Brussels regularly never to use the place The hotel was dreadful. Restaurant was closed when arrived even though it was only 6pm in the evening, No room service available. Breakfast next morning was atrocious. Staff unhelpful. Would definitely never stay there again or recommmend it to anyone else |
3 |
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Witold
Solo traveller
Warsaw,
Poland
April 23, 2009
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Good location for those coming to Bruxelles for business trip. |
8.5 |
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Patrick
Solo traveller
London,
United Kingdom
April 20, 2009
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Quiet. Well located. Comfortable |
7.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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