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Newhotel Charlemagne
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When would you like to stay at the Newhotel Charlemagne?| Room type | Max | Rate |
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| Business Room |
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Show prices |
| Standard Room |
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Show prices |
| Special Promotion |
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Show prices |
General
Restaurant, Bar, Elevator, Safety Deposit Box.
Services
Room Service, Meeting/Banquet Facilities.
Internet
Wireless internet is available in the entire hotel and charges are applicable.
Guest Parking
Free private parking is possible on site (reservation is not possible).
Hotel Policies
Check-in
From 14:00 hours
Check-out
Until 12:00 hours
Cancellation
If cancelled up to 16:00 on the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.
Children and extra beds
All children under 12 years stay free of charge for extra beds.
All children under 2 years stay free of charge for cots.
Maximum capacity of extra beds/babycots in a room is 1.
Any extra bedding is upon request and needs to be confirmed by the hotel.
Pets
Pets are allowed on request. No extra charges.
Accepted credit cards
American Express, Visa, Euro/Mastercard, Diners Club, JCB
The hotel reserves the right to pre-authorise credit cards prior to arrival.
Completely renovated double bedroom decorated in an Art Nouveau theme, measuring 25m² in size. Room is situated on the top floor of the hotel and has a private terrace with panoramic views of the city.
Comfort room:
Double bedroom measuring 25m² in size.
Business room:
Completely renovated double bedroom decorated in an Art Nouveau theme, measuring 25m² in size.
Terms & Conditions
Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
Booking.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our
privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our
terms and conditions.
Top
The guest reviews are submitted by our customers after their stay at
Newhotel Charlemagne.
They are opinions of guests that reflect their experiences when staying at this hotel.
Based on
302
reviews
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Show scores of: |
Individual guest reviews for Newhotel Charlemagne
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Anonymous
Group
Switzerland
December 14, 2009
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Service provided by pleasant staff Bathroom's wall was not clean |
5 |
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Anonymous
Young couple
Greece
December 11, 2009
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The location was great for a weekend trip in Brussels. Near the Schuman metro and train station. Very clean and comfortable room. Our room's decoration was not updated. The building needs work, humidity is really present on the walls. Hotel is ok only if there is a price offer! |
8 |
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Anonymous
Solo traveller
Italy
December 2, 2009
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It's conveniently located in the EU quarter, right next to the metro stop Schuman. Definitely a plus with quite some bus routes running by that go to the city centre and Port da Namur (shopping area). One guy at the reception wasn't that helpful though. I asked for an internet/call shop, and the reception staff told me to ask outside. |
6 |
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Anonymous
Solo traveller
Netherlands
November 29, 2009
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business meeting |
6 |
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Anonymous
Young couple
Italy
November 25, 2009
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Nice room in relation with price. good location in middle of european comunity area |
7.5 |
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Jose
Solo traveller
MADRID,
Spain
November 23, 2009
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The ubication Very old. Central heating very low. The relation quality-price is very poor. Too expensive!!!! I do not recommend this hotel to nobody. |
4.5 |
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Anonymous
Solo traveller
Luxembourg
November 20, 2009
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Quality of the refurnished room |
9 |
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Anonymous
Solo traveller
Latvia
November 10, 2009
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The room was quiet and the bed was very good. There was no kettle in the room to make some tea/coffee; whenever I switched on the heater, it blew warm air in the beginning but later it started blowing cool air which was unpleasant. There was no pen/pencil and note paper in the room. |
7.5 |
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Anonymous
Solo traveller
Netherlands
October 26, 2009
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Very appropriate for EU visit, just two minutes walk from Berlaymont building and rue de la Loi and Schumann Not always enough staff on duty, especially at bar and reception |
8 |
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Anonymous
Mature couple
Slovenia
October 23, 2009
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Due to my bussines - location is exellent - Parking - very good Possibilities for car parking reservation |
7.5 |
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Nicola
Solo traveller
Bernex,
Switzerland
October 12, 2009
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It was a reasonable price for the location. I will not stay there again. It should not be 4 star rated. It is not in the same star category as Crowne Plaza or Silken. The service was poor and the staff very firm about check out timing. I suggest you re- rate as 3 star. |
4 |
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Anonymous
Young couple
France
October 7, 2009
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Location in the middle of the EU quarter, near to metro etc. Weekend rates are very good value. Comfortable and quiet. Bathroom worn (e.g. shower curtain discoloured). |
6.5 |
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Vera
Solo traveller
Moscow,
Russian Federation
October 5, 2009
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Clean and light room, big bathroom. This hotel is good choice for bussines aims, it's located in bussines area. Perhaps, it will better if hostel is more friendly and understandable. |
7.5 |
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Andrew
Solo traveller
Cork,
Ireland
September 22, 2009
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Good location I thought that the star rating of this hotel was above the standard I experienced. Air conditioning was advertised but not present. Internet facilities were quite costly. |
4.5 |
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Michael
Solo traveller
Rochdale,
United Kingdom
September 14, 2009
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Rooms were large, very clean and fittings were relatively new. Located close to EU institutions. All night there was noise of water gurgling in the pipes in the roof space.This could have been due to one of the uests leaving a tap dripping. |
7.5 |
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Shahar
Family with young children
Beer Sheva,
Israel
September 7, 2009
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If anything "Newhotel" is not the appropriate name for this hotel. The (single) elevator is old and slow, the walls have seen better days, and the room itself needs a lot of improvements. I asked for a room for a family of 4 (with a baby) and got a twin bed and a mattress (Ok, Two mattresses one atop the other). There is no air conditioning (and it was very hot). The parking is in a smelly garage. |
4 |
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Donald
Family with older children
NEWPORT,
United Kingdom
August 27, 2009
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It was convinient to transport links and restaurants staff very helpful and friendly. It should have tea and coffee facilities in the rooms for a 4 star hotel |
9.5 |
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Robert
Solo traveller
Amsterdam,
Netherlands
August 20, 2009
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Quiet neighboorhood, near public transport. Everything was a bit small and very old, the bathroom was smelly, no airco. |
4 |
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Aurelija
With friends
Dublin,
Ireland
August 20, 2009
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Hotel is very poor definetily not 4 star maybe 1+ |
3.5 |
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André
Young couple
Coimbra,
Portugal
August 13, 2009
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excelent discount rate, friendly staff, the room was big, with a beautiful view of brussels, with modern furniture and bathroom. Though we got a big discount, we were given an excelent treatment only one day, the cleaning staff woke us up very early in the morning, although we placed the "do not disturb" sign. |
9.5 |
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Anonymous
Family with young children
Germany
August 13, 2009
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1) Room was very clean, very nice and spacious. 2) Kids under 12 stay for free, not only this, but they also provide you with a mattress, blanket and pillows. 3) good location. 4) Free parking. 5) Amazing value for money. I did not like the reception at all! It looked like a 2 star hotel, not 4 stars!. 2) The smell in the car garage was horrible. 3) Internet was very expensive (10 euros for one hour). |
8.5 |
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Aagje
Solo traveller
deventer,
Netherlands
August 4, 2009
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the reception by the staff and the place near to the metro station the noise of the street and no airconditioning, which made sleeping difficult.The price for breakfast is too compared with what you get. |
6 |
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Helen
Young couple
Dunstable,
United Kingdom
August 3, 2009
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The staff were very helpful and the hotel was clean and friendly. It was a inviting place and a lovely place to stay. The receptionist went out of his way to help and our room was amazing. It was situated right near the metro and had a great view of the European Commission, great location. Good pub opposite for food and drink (Kitty O'Shea's). There was only ever one member of staff on so at nights when we wanted room service, it was not available. Also the prices in hotel were so very expensive. |
8.5 |
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Adedayo
Solo traveller
sittingbourne,
United Kingdom
July 20, 2009
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The room was very adequate. Large, Clean and spacious. Cleaned well daily with adequate supply of Towels, Toiletries etc that u would expect from a 4* hotel. Hotel front desk staff was also friendly. The telephone in my room was not working throughout my stay (4 nights) and no attempt was made to fix it. Really poor service! Also there was no free internet and the charges were atrocious!! |
8 |
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Anonymous
Solo traveller
Lithuania
July 13, 2009
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I liked the friendly staff and that it was quite close to the EU institutions. |
7 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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