Novotel Brugge Centrum  

We liked the location and thought the reception staff were wonderfully helpful. However, the hotel room was a little overpriced, the breakfast very expensive (euro 20 pp) and the room cleaning staff did not clean the room very well or replenish the free tea/coffee or towels on a daily basis. They seemed willing young women but lacked supervision. We would stay there again but would eat out and not expect a very clean room for euro 155 a night. The public underground car park next door was good and not too expensive..

As above.

Excellent location for shopping/dining in historic Brugge. Modern and clean hotel staffed with smartly dressed polite, professional individuals. High standard of service. A very, very pleasant stay. Breakfast was also very good. Only downside was the non-availability of free WiFi in the rooms. Apart from that, the experience could not be faulted.

Deliberate policy to make customers pay for WiFi usage in the rooms.

Excellent location.

The room seemed to be clean until I found out there were bunch of hair(not mine) on the bathroom floor. That tells me that the room was not vacuumed.

The location is great and although very near the centre it is quiet and easy to reach by car

excellent location. very clean and with 'state of the art facilities'.

Staff.

3rd bed was not comfortable. Rate for a 3 Star hotel was high. High price Internet connection.

The location of the hotel is excellent. We got to the hotel at 10 o'clock to see if they had a room we could leave our bags in (check in was not until 2) but our room was ready which was a fantasitic start to a wonderful trip in a beautiful city. The staff in the hotel were polite and very helpful. The room was lovely, spacious and clean. Although I didn't have anything to eat or drink in the hotel the bar and dining area looked very clean and modern. If I was coming to Bruges again I would definitely try to stay here again.

Didn't have breakfast at the hotel as thought 20 euros is quite a lot. I believe that was an all you can eat buffet so I suppose if you have a very large appetite you would get good value for money. They offered a continental option as well (I think it was about 14 euros) but there were a number of places in the close vicinity which offered continental breakfast options for 5-7 euros. I'm sure the food in the hotel would have been very nice (as everything else about the hotel was superb) just made sense for us to save a little bit of money on breakfast (bought us a couple of beers later in the day)

Stayed at this hotel many times. Excellent location and facilities. Pet friendly so our small dog is always welcome. Already booked to return later in the year.

Location

Stayed here a couple of times now. Ideal location for town and easy to drive to . Has parking ( paying) on site and not too far from the ring road where you can park for free.

Everything was as expected and the staff were excellent rooms very clean and comfortable although booked a disabled room and was allocated room 110 upon entry to the room it was no more disable friendly than any other room bathroom was not at all disable friendly putting a chair on the end of the bath with no hand rails do's not make it a disabled room, we where moved to 307 which had a walk in shower and my wife who suffers from ms suggests that you make that a first choice disabled room, but all said nothing was to much for any of the staff and the stay was very enjoyable, breakfast was excellent.

Our only dislike was the issue of parking but this will always be a problem in a tourist trap like Brugge

Staff exceptionally helpful, with perfect English. Big room. Location was excellent, 10 minute walk from train station and 5 minutes from the very centre.

Bathroom was very small. No wifi.