Novotel Ieper Centrum  

The location is the best thing about this hotel , along with bbc 1, itv and bbc2.

First stay in a Novotel and definitely the last! Not what is expected for a very expensive 3 star hotel. The towels are threadbare, thin and grey which really is very depressing in the tiny, cramped plastic bathroom. The breakfast was disappointing. The staff let table after table sit overflowing with used plates and leftover food....with no attempt to clear them. If this is what Novotel is all about then for 270 euros for 2 nights stay, £118 per night, this is the biggest rip- off going!!!

Excellent hotel, very comfortable and central.

Breakfast was a little more expensive than on previous stays.

- Lobby + restaurant/bar/breakfast corner : stylish and very cosy, though spatious - rooms : spatious + all required accommodation is available + clean (except, cfr infra) - staff : extremely helpful and friendly. Definitely a very big plus!! - lunch at €12 : very interesting price + good food - breakfast : ok!

The carpet in the rooms don't look fresh nor clean anymore.

clean and good location

Have stayed here several times, good location for Menin Gate and has a car park. Good breakfasts friendly staff tea facilities in room

On previous visits there have been china cups and saucers in the rooms this time there were 2 paper ones

The skill and competence of the receptionist at check-in was outstanding. The location is ideal for visits to the Menin Gate Last Post ceremony and the secure car park although expensive is an added bonus.

The charge of €20 for breakfast is outrageous.. A 3 course lunch in the same hotel is only €12. We walked into the square and had breakfast at another hotel nearby for half the price.

It was central, had car parking and was convenient and the advance booking offered a reasonable price for the weekend. The staff were friendly.

We had booked for 5 people but had not expected to share double beds or have to make up the third bed in one room. There were insufficient cups, coffee, milk etc in the room being shared by 3 adults.

Location

Would have liked to have a safe

It was central for everything we wanted to do and the reception staff were ever so efficient and very courteous. Highly recommended

Always clean and tidy.will be stopping again.

The young receptionist was excellent. Having just spent 20 days touring Europe and dealing with rude arrogant front desk staff she was a delight. She couldn't have been more helpful to us and you should treasure her. If the chance arose we would not hesitate to return to your establishment. Additionally You had a cold fridge, tea and coffee making facilities and clean sheets / pillows Not to mention a proper double bed. We had been told these were not normal in Europe Pfft !! All lies :)

All I could suggest was access to your building whilst pulling a suitcase along those cobbles was a challenge.

Modern, good location, good price, friendly and helpful staff, nice room

Retaurant menu could be improved