Novotel Leuven Centrum  

Es war einfach rundum perfekt. Besonders hervorzuheben möchte ich noch das sehr freundliche Personal der Rezeption.

Design des Hauses, Zimmergröße und Service der Hotelmitarbeiter

Lärm durch Handwerker um ca. 7:15 Uhr

The room was very nice, not big, but had everything one needs. Bathroom is small but nice design and good shower. Toilet is separate (positive)

When we arrived we noticed that the babybed that was placed in the room was broken, so I went to the reception to ask to replace it. (This was around 8pm). The receptionist said she would take care of it, after which we went out for dinner with friends. Upon arrival, after midnight, the same broken bed was still in the room. I went back down, and the night receptionist gave another bed within 5 minutes.

New, reasonably pleasant. Good room facilities

Terrible experience checking in, despite not being busy had to wait 20 minutes. Also had to pay retainer on card of 150 Euros for some reason, not exactly trusting.

The space room specially for a Baby, the service and the good breakfast

The staff were exceptional in every way. Nothing was too much trouble.

Room size, price of food.

- A man came into the room to clean at 10.50 am before check out time. Never happened to us before - absolutely no value for money, very poor service - totally uncomfortable hotel

Clean modern rooms. Very comfortable & well laid out. Excellent shower.10 out of 10 TV was really good & nice to have BBC channels for this UK traveller. Great location for my purposes. 5 minutes walk from the train station & shops/bars.

No iron or ironing board in the room which I would expect for the price I paid (although I booked a Superior Room with 1 Double Bed and 1 Single Bed" for 1 Night as this was all that was available). Maybe there are cheaper rooms. No free wi-fi. Again for the price I would expect this to be included. Breakfast is also extra & at 20 euros is quite expensive. I chose not to have breakfast. Toilet is separate from Bathroom & no sink in the toilet area so you have to leave the toilet & go in to the bathroom before you can wash your hands.

Easy access from the Link road a very good breakfast

On the outskirts of the town centre this hotel is typical of Novotel with consistently good service, room size, comfort and cleanliness, 3*+ quality.

Limited street parking, a good 15 minute walk into town and small overpriced restaurant. As usual the breakfast and hotel parking are prohibitively priced.

Breakfast eur 20- is unreasonable also compared with price for a dinner for example, which cost normally eur 18- in Leuven. The noise from traffic means that at 6 o'clock it is hard to get rest any longer. Big trucks and busses are running early in the morning which is bad. The windows in the hotel are double glaze and should be special noise reducing type; bad engineering! Johny Liebst, Denmark

Staff were very helpful.

The restaurant only seems to serve ready meals/frozen pizzas. I paid €12.50 for a Dr Oetker pizza - not great. Hotel is fine if a little far from the centre - especially if raining.