Novotel Leuven Centrum  

The hotel was very clean and comfortable. Appreciated the extra space for the third bed.

Hotel was difficult to find as the building at ground level was not well marked. After driving around a few times we finally saw the sign above the building as the sun was going down.

It is rather expensive for what it is. The bar/restaurant was under staffed.

Clean modern rooms. Very comfortable & well laid out. Excellent shower.10 out of 10 TV was really good & nice to have BBC channels for this UK traveller. Great location for my purposes. 5 minutes walk from the train station & shops/bars.

No iron or ironing board in the room which I would expect for the price I paid (although I booked a Superior Room with 1 Double Bed and 1 Single Bed" for 1 Night as this was all that was available). Maybe there are cheaper rooms. No free wi-fi. Again for the price I would expect this to be included. Breakfast is also extra & at 20 euros is quite expensive. I chose not to have breakfast. Toilet is separate from Bathroom & no sink in the toilet area so you have to leave the toilet & go in to the bathroom before you can wash your hands.

The hotel is bright,clean and very confortable staff are very helpfull

Lack of parking as a person with mobility problems with only 2 very small disabled parking spaces but no room to get out of the car after parking up.......................

Rooms were nice and clean. Hotel is a ten minute walk from the train station.

Internet was not free (10 euros per day). Check in was slow. Minibar overpriced. Tried to order room service and was told the kitchen was too busy so I had to walk 1km back to the train station to find a place to eat.

Breakfast eur 20- is unreasonable also compared with price for a dinner for example, which cost normally eur 18- in Leuven. The noise from traffic means that at 6 o'clock it is hard to get rest any longer. Big trucks and busses are running early in the morning which is bad. The windows in the hotel are double glaze and should be special noise reducing type; bad engineering! Johny Liebst, Denmark

Staff were very helpful.

The restaurant only seems to serve ready meals/frozen pizzas. I paid €12.50 for a Dr Oetker pizza - not great. Hotel is fine if a little far from the centre - especially if raining.

Many years since I've stayed in a Novotel and I was very pleasently surprised by the quality of the place. The bedroom was immaculate, and the breakfasts fantastic. What really made the stay very enjoyable though was the staff. From the beginning at reception, to the breakfast room and to the young knowledgable barman, the staff were excellent. My guess is that the Novotel brand majors on staff training and awareness. Their approach to the customer really puts some of the so called five star hotels to shame.

Takes about 20 mins to walk to the centre of Leuven but I was aware of this in advance and in truth if I hadn't dawdled I could have done it in 15. Equally I could have called a cab!

Had a reasonable gym and staff were very helpful and willing to assist. Nicely located for the bus station and train station. Small walk to the centre of the city and cafes.

zeer goed en vriendelijk onthaal, zeer behulpzaam, ook latere uitcheck was geen probleem. Ontbijt was verzorgd en netjes, alles was aanwezig en er werd genoeg aangevuld.Wij waren zeer tevreden

Het is ons opgevallen dat de naam van het hotel alleen te zien is vanop de spoorweg. Vanop de ring is er geen enkel detail dat zegt dat hier een hotel is. Spijtig

De snelle boeking via Internet.

Bediening in de bar en het te dure ontbijt.

I.v.m. onze uitstap - goede liging. De kamer is zeer netjes en frisse uitstraling.