Novotel Brussels Centre Tour Noire  

The room was ok and clean.

The pool was very small (0.60 m) and the wifi costs 4euro for 1 hour!!!!

Room size!

Internet not free of charge! Quite expensive breakfast (20 eur) which must be paid separately!

City proximity

Breakfast too expensive !

The decor in the bar has changed from been of charchter to being basic and modern like every other hotel group. The seating in the foyer was confortable and inviting now its for a 5 min stay. It is not friendly and inviting any more.

Very friendly staff. Lovely presented hotel and rooms. Location was perfect for the Christmas markets.

I loved the design and cleanliness of the room, as well as the fitness centre which was good for a hotel.

I found 20 euros for the breakfast too expensive and I didn't like that the free wi-fi was available only in the lobby, while for the rooms it cost 4,5 euro per hour.

Well furnished room/bathroom. Good location. Professional friendly staff.

Charged internet (both cable and Wifi) had poor bandwidth, so problems with speed and connection. Double-glazing poorly installed - did not suppress street noise at night - probable lack of insulation material between the frame and aperture in construction. Long queues and wait times for breakfast due to seating capacity (breakfast is at least €20.00 each if not included in room rate). Also experienced long queues and wait times for check out.

Very good location, contemporary interior, spacious room, excellent breakfast.

No free Wi-Fi

We had a good time with our baby. Baby cot, baby seat and they have bottle warmer downstairs. The pool is not for swimming long distances but it's great for families with children. We liked swimming with our baby. Clean. Friendly. Tea maker in the room and the pool was the reason we chose this hotel. And we enjoyed it.

Our room was super hot we had to sleep with windows open in November. Toilet and bathroom were separate, and there was no tap to wash your hands in the toilet room. So you had to get our of toilet and go to bathroom to wash your hands...

Very good for the price I got. Location is Excellent and Staff very friendly.

The only bad thing was the breakfast price. 20 Euros was too high for what was offered.

First of all, the price was reasonable - at least for such an expensive city. Room was relatively big and clean. An internet connection worked properly and I was able to use a printer. I liked the breakfast - very diverse, not that sweet "continental" sort served often in Belgium. Staff friendly, spoke good English. Location was important for me as well - the metro line to Schuman is just around the corner, and there is plenty of good restaurants in the vicinity. The gym seems to be nice, but I haven't used it.

I found it bizarre that the bathroom was separated from the toiler (another gray, small, claustrophobic cubicle - it reminds me a Cube movie). According to modern trends, a shower is above the floor level, so when one is taking the bath, water is splashing happily around, flooding one's shoes.

Wonderful location, modern design, incredible spa area. Avoid the salmon at the rewtaurant with tomatoe sauce, the worse i havevseen on earth. Bar tender not nice the fat one.