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Excellent,
Score from 138 reviews
“The Pand Hotel was just fantastic ! The staff were so friendly and the food was first class. The hotel itself was just out of this world and so comfortable.”
Martin,
Shepton Mallet
The award-winning PAND Hotel is decorated with various antiques and art objects and is just a 5-minute walk from the Market Square. All rooms have granite or marble bathrooms. This 18th-century mansion offers romantic guest rooms with free Wi-Fi, air conditioning and a flat-screen TV. The luxurious breakfast includes a waiter service and champagne. Guests can relax by the fireplace in the library and admire the many old books and Luis Vuitton suitcases. There is also a patio with fountain and a sauna with shower jets and a waterfall. Boutique hotel The PAND offers a 24-hour reception, a private garage and an exclusive limousine service. Centrally located, the Saint Salvators Cathedral is a 7-minute walk away. Hotel Rooms: 26, Hotel Chain: Small Luxury Hotels of the World. Most recent booking for this hotel was yesterday at 13:05 from France.
GeneralBar, 24-Hour Front Desk, Newspapers, Grounds, Terrace, Non-Smoking Rooms, Rooms/Facilities for Disabled Guests, Elevator, Express Check-In/Check-Out, Safe, Heating, Baggage Storage, Air Conditioning ActivitiesSauna, Massage, Hot Tub, Library ServicesRoom Service, Meeting/Banquet Facilities, Business Center, Babysitting/Child Services, Laundry, Dry Cleaning, Breakfast in the Room, Honeymoon Suite, Shoe Shine, Fax/Photocopying
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Total Hotel Score:8.6
Based on 138 reviews Guest reviews are written by our customers after their stay at The Pand Hotel Small Luxury Hotels. |
Score breakdown
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Score filter |
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Richard
Group of friends
London,
United Kingdom
September 1, 2011
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Perfect location Friendly and attentive staff, polite and very helpful The view from the bedroom was wonderful Lovely breakfast, very high quality I liked the design of the bedroom. The bed in room 402 was uncomfortable and the mattress badly needs replacing, it had a negative impact on our stay as we didn't sleep very well. The sheets and pillows didn't smell or feel very clean. There were not enough toiletries in the bathroom and I had to call for more. All things considered I think the rate at EUR 550 for two nights was expensive. I would recommend the hotel to others, but with some reservations.
2 out of 2 people found this review helpful, did you?
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6.7 |
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Keith
Mature couple
sevenoaks,
United Kingdom
April 15, 2012
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The hotel is ideally situated to explore Bruges and the care taken on furnishings and decor makes it a pleasure to return to after a day's exploring. The staff were friendly, efficient and nothing was too much trouble. Breakfasts were excellent and starting the day with a glass of champagne (sometimes referred to as 'special' juice) was a real treat.
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10 |
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Flavia
Mature couple
Sao Paulo,
Brazil
April 7, 2012
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The staff very friendly
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9.6 |
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Nick
Young couple
Tonbridge,
United Kingdom
December 30, 2011
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Staff were excellent and the interior lovely. If you want to park nearby the underground carpark is a much cheaper option than street parking. If you want to be in the centre of the city it is also a hotel that should be near the top of your list. As so often it seems in this part of the world a double bed is made up of two singles pushed together.......? Don't let this put you off.
1 out of 1 people found this review helpful, did you?
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9.6 |
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Katherine
Group of friends
Salisbury,
United Kingdom
December 7, 2011
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Location was brilliant, staff and service were great, felt very looked after. Only thing I could suggest on improvement was the towels, could be bigger and more luxurious.
1 out of 1 people found this review helpful, did you?
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8.8 |
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Christine
Mature couple
Pinkneys Green,,
United Kingdom
November 28, 2011
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In particular, the decor. It is a lovely cozy hotel, with style and elegance. Nothing. We loved everything.
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10 |
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Kenneth
Mature couple
Ranelagh Gardens,
United Kingdom
November 21, 2011
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Atmosphere, friendly attentive staff, comfortable sitting room and lovely small suite. Great location and garaging for the car. Everything very good. Liked it all really. Lift may be a bit small when the hotel is busy but a great place very well run.
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10 |
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Robert
Mature couple
Moorestown,
United States of America
November 19, 2011
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A lovely small hotel in a perfect location to see one of the most charming towns i Europe
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10 |
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Susan
Mature couple
New York,
United States of America
October 22, 2011
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Loved the sitting room with its cosy fire. Staff were very helpful in every way. Bath too deep as so often in Europe
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10 |
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Dennis
Mature couple
Calgary,
Canada
September 27, 2011
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Cozy & proximity to historic sites. Pricy for the 1st day, a Saturday.
1 out of 1 people found this review helpful, did you?
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7.5 |
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Katrin
Young couple
Cologne,
Germany
September 25, 2011
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The staff was very friendly and polite. The interior of the lobby and the rooms were very well designed in a traditional way I suppose which we very liked and felt comfortable in!
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9.2 |
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Dion
Young couple
Maidenhead,
United Kingdom
August 25, 2011
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Lovely atmosphere and decor. Helpful and friendly staff. Beautiful location and relaxing stay. Breakfast was a little expensive.
1 out of 1 people found this review helpful, did you?
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7.9 |
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Katherine
Mature couple
Calgary,
Canada
August 7, 2011
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The hotel was beautifully decorated and the rooms extremely well outfitted.. The breakfast room was lovely and the service from Ignace and Sandra superb. Well worth the extra cost to start your day with a proper breakfast. The front desk staff were extremely helpful. The city of Bruges is a special spot and well worth a visit. The Pand Hotel is ideally located - well within all the major sights, shopping and restaurants.
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10 |
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Teresa
Mature couple
Grevenbicht,
Netherlands
July 11, 2011
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The hotel was perfectly situated in a quiet street but only 5 minutes from the square. The staff were very helpful & friendly. Evening dinner is not served but the staff phoned and booked a table at the 'Assiette Blanche'. Not the cheapest but one of the best dinners we have eaten. Being warm we were able to eat breakfast outside in the courtyard, a lovely setting and a wonderful breakfast. We were able to leave our car the next day while we walked around the city, and went on the walking tour organised by the hotel, this was well worth it. A really great stay. The only downside, was no coffee or tea facilities in the room, but one could order them from reception.
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9.2 |
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Johanna
Mature couple
Broadstairs,
United Kingdom
July 6, 2011
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Beautiful hotel, well-designed rooms with great interior design, very convenient location - very close to all the well-known areas in Bruges, convenient for shopping and the staff was extremely helpful. Great breakfast, taken in a lovely court yard in our case due to the fantastic weather. We will certainly stay there again. Nothing that we did not like!
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9.6 |
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Joyce
Mature couple
Pacific Palisades,
United States of America
June 30, 2011
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The staff was extremely accomodating, the room was charming, the breakfast was as good as you could possibly want and it was perfectly located. We would definately come back and suggest it to our friends.
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10 |
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Martin
Mature couple
Shepton Mallet,
United Kingdom
June 14, 2011
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The Pand Hotel was just fantastic ! The staff were so friendly and the food was first class. The hotel itself was just out of this world and so comfortable.
Did you find this review helpful?
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10 |
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Melville
Mature couple
Hindhead,
United Kingdom
May 29, 2011
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The staff were very helpful. Breakfast was great if somewhat expensive. Location was great, Decor was very nice in public rooms. We will come again. There was a nice ambience/feel in the hotel. Car Parking seemed very expensive.We would prefer a shower rather than bath
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8.3 |
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Igor
Family with older children
Moscow,
Russia
May 4, 2011
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stuff fiteness club
1 out of 1 people found this review helpful, did you?
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8.8 |
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Matthias
Young couple
Luxembourg,
Luxembourg
April 19, 2011
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Perfect location, friendly staff, romantic atmosphere, great breakfast.
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9.2 |
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Evgeny
Young couple
London,
United Kingdom
March 29, 2011
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Excellent staff, romantic breakfast, free guided tour - something you can not get from most of the guide books (week days only), relaxing atmosphere
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9.2 |
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Arkady
Young couple
Tallinn,
Estonia
March 24, 2011
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The hotel's stuff is great. It is being managed by family so you have a personal touch in almost everything. The rooms are great and all different. The location is perfect - right in the middle of everything. And the breakfast is class. Good and fast wifi also. The parking of the hotel is a little bit uncomfortable. When we were checking out we got blocked by someone's other car and waited till hotel management were making calls and making the car go. Took 20 min.
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9.6 |
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Philippe
Young couple
VIRY-CHATILLON,
France
April 17, 2012
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Personnel accueillant et attentioné
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8.3 |
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Laurence
Mature couple
Evreux,
France
April 16, 2012
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Tout était parfait, l'accueil, le décor cosy anglais du salon, la décoration de la chambre, toutes les attentions du personnel, le petit dejeuner grandiose, la proximité à pied du coeur de la ville
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10 |
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Marta
Young couple
gambassi terme,
Italy
March 29, 2012
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Sicuramente un hotel romantico, con un ottima posizione. Lo staff è stato gentilissimo. La prima colazione è fantastica, cucinata sul momento. Davvero una bellissima esperienza il nostro soggiorno in questo hotel.
Did you find this review helpful?
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10 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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