Best Western Hotel Royal Centre  

Very easy access. If you have large suitcases you might want to take the taxi to&from the airport (45 euros) instead of the train and metro hassle otherwise 5 minutes walk from the metro station Botanique and tram 92 and 94 stop right outside the door -Congres stop-. 2 tram stops away from the Magritte museum, you can even walk there in 15-20 minutes. Free Wi-fi connection in your room. Several more expensive hotels I stayed in -like the Mercure center Louise- had wi-fi only in their lobby which wasn't even air-conditioned and very stuffy-, so this definitely is a plus. No safe box in the room but was freely available at the reception. Good breakfast with a selection of breads, croissants, meat, cheese, fruits, eggs and ham and fruit juice (not freshly squeezed but ok). Hotel staff very very friendly and helpful.

Hotel lobby and diningroom and rooms are very small. When I opened my two suitcases in my room there was hardly any room left to walk. I had to jump over my bags. The bed was too soft for me but I didn't have any problems sleeping. Not in the best place in town. Nothing to see outside. Lots of graffiti on the surrounding buildings and noone walking on the streets. Only a couple of places to eat outside and not very appetizing. I suggest you eat and walk around in the market area and just use the hotel to crash. I never had any problems on the streets or in the metro station but I always came to the hotel before the sunset, which is quite late anyway -10:30pm-. I got a discount rate since I booked almost two months early so in spite of all these, if I get a similar price, I would stay there again.

The staff was very helpful, breakfast of a good standard, room was clean and calm, All round good value for money, good location 15 min walk in to city centre or 5 min from Metro. Clean rooms and friendly staff

I like the location, price and breakfast.

I did not like to feel the smoke in the room, the size of the room (too small) and the noise from the corridor.

leaving in the morning.

very disappointed with this 4 star hotel!Not near Grand Place as stated but a good 20 mins walk away. Booked a deluxe room. There was only 1 tea bag, 1 biscuit,2 coffee sachets, 2 milk portions, and 2 sugars. When we asked for some more they were delivered with a bad attitude by a man who had no name when we asked him for it.Bathroom had no bar of soap only shampoo/gel. also 1 bathrobe which was not big enough to share.We asked for a quiet room. this was on the main road with trams running until late. I would not recommend this hotel or stay here again.The reception staff had to be repeatedly called for duty at 0630 and then could not even smile.

Good restaurant recommendations by the staff. Good breakfast. Free WiFi

Small bathroom. Shower flooded the floor. More of a 3 star hotel.

Good location, wellcoming stuff, rich breakfast

Good location.

The first room I was in was so cramped, it felt like a store cupboard.

We got free upgrade to deluxe room so the room was excellent. Yo've got very quiet rooms in a business district (we've been there on New Year Eve - so it was really quiet ) but 10-15 walk via Rue Royale from royal palace with art museums, sablon or cathedral and rue Neuve (shopping street, City2 and especially Galeria INNO). Metro stop is also in 5 min. walk and you have 2-3 stops to grand place and a few more to a railway station. W-fi is free and working well, breakfast is good enough but nothing more. There is tea and coffee in your room. You can also jogging in the central park.

The location was good, close to the central station and to the metro. It was clean and the breakfast was good.

Some staff wasn't friendly, and also some problems with the internet acces.

Needing a little updaTING in furnishings in bedrooms

The staff were very friendly and helpful. The location was good, not too far from city centre and grand place - a nice ten minute walk. This meant that it was quieter at the hotel. Although there were construction works happening outside the hotel but these were only disruptive first thing on Monday morning. The breakfast is a real pro point.

Great breakfast. City centre is easily accessible by tram. Nice hotel friendly staff!

The location in relation to our offices.

This is definitely not my favorite. Tired 80s decor, cocky employees, no bacon for breakfast, dirty bath tubes. They get a plus for the stupidity of placing an ashtray beneath a no-smoking sign by the elevators on all floors, that's humor. This is certainly not a 4 star hotel.