Radisson BLU Palace Hotel  

Special entry into the Thermes of Spa with funicular with a discount (17€ / day). Good location to restaurants and bars.

Breakfast is the worst ever for any hotel - we complained about this and the hotel knows about it, but accepted the low standard. For the facilities in the hotel, it is really over-priced. Hard during booking to find out if hotel has own swimming pool or not - it doesn't. The rooms to the hill side are very dark.

Cable car to Spa Thermes very good. Hotel clean and reception very efficient. Room fine but telephone and safe did not work properly - reception sent someone immediately - very efficient, but annoying to have to keep asking. So, generally a good impression. However, terrible breakfast - poor selection,inedible cooked food, and flies over food - staff should pay more attention to this and to refilling tea/coffee containers instead of hovering around but not actually taking any notice of guests.

spa facility. the swimming pool was closed so it was disappointing for me cause I have a 3 yrs old child and spa is not allowed for kids.

baby bed was broken

Perfect location and good facilities to the thermes

Nice big room with all the comfort you need. The best feature is the private elevator/funiculaire to the thermes de Spa on the top of the hill, so easy to change in your batrobe in your room and then just walk over to the thermes

The 3-course dinner that was included in the special package deal was not good, just acceptable, which was too bad, because I really liked this hotel. And stay away from the house wines, they are horrible

Hotel is centrally located and has direct access to the spa. All he staff we spoke with extremely friendly, attentive and helpful.

Friendly staff, excellent brasserie, good-sized standard room, nice tea selection for breakfast

Wall-to-wall carpeting, bland decor, uneven quality of breakfast ingredients

Personal furnicular to Spa makes you feel quite special. They have an all day deal which is good value and they enable you to use it even on the day you book out, which is great if you've got a late departure time.

Expensive parking

We thouroughly enjoyed our stay. The staff was extremely kind and helpfull in making our stay enjoyable. The hotel restaurant is realy fine but there are a lot of gourmet restaurants just outside the door. Spa also boasts one of the most beautifull golf courses in Belgium. Finaly the "teleportation" to the beautifull public Spa installation by private funicular is mind bogling.

A lot of "students" are on the staff, kind and smiling but not always efficient.

It's in the middle of the spa city, very close to restaurants. You can park in front of the hotel if parking space available (free). There's a direct lift from the hotel to spa area.

We were not satisfied with the quality of the food served during the breakfast. It's far from other Radisson Blu Hotels' standards. The staff serving and the cleaning the breakfast area were not happy to be there, doing their jobs without the the necessary attention causing a lot of noise with forks/knives etc. I think they don't have enough people to cover the services.

Comfort, location and direct access to the Thermes Spa

Sitting on terasse and eating lunch at the hotel restaurant was quite noisy because of the parking just in front of the hotel and car alarms...

Very friendly staff, good location in the heart of the city.

Free Wifi was not receivable in the room

The access to the Thermae Spa is great. With use of the funicular only for hotel guests you just need to put on your robe and go.

The service in the restaurant was not great.