Hotel Regina in Ieper (Ypres), Belgium was a bait-and-switch operation for us. My wife and I had reservations for two months before we showed up at 7.00 one evening. We were told that our room was undergoing renovation and that we were being “upgraded to a three-star hotel” near-by. It’s 7 at night, we don’t speak Flemish, and we don’t know how to use the Belgium telephone system to find something else. So after an exhausting day in trains, we were stuck being transferred to “Hotel O.”
Others at in their review of Hotel Regina have mentioned the same experience. (More people at TripAdvisor describe this happened to them too: check out “Hampshire Hotel O” to read comments of those who were shifted to Hotel O). People see the lovely photos for Hotel Regina and reserve a room, yet wind up at the less-than-lovely Hotel O. Apparently, Hotel Regina and Hotel O have the same owner.
Our visit to Ypres was not a last-minute decision to spend time in Ypres, and we had to take whatever room was available in town. While we reserved over two months before, we were placed into a hotel we never would have reserved. As my wife said, “Maybe we could have been upgraded to a youth hostel.”
We won’t ever reserve at Hotel Regina if we return to Ypres.
Hotel Regina in Ieper (Ypres), Belgium was a bait-and-switch operation for us. Even though we made reservations over two months before arrival, we arrived to find we were moved to another, less-desirable hotel apparently controlled by the same owner.