Renaissance Brussels Hotel  

good and clean room , good location .

I arrived at 22:30 and wad Hungry - the information about room service in the hotel said that the regular menu is until 23:00 and they also have a night menu , when I called to order ( 22:45 ~ ) the women told me that there is no food left !?!? - you should stand for your publicity

Very poor service The room was too hot 26 degree and the air conditioning is not functioning well They told me that they can't change the room on my first day and all what they can do is to offer a fan and asked me keep the window open the whole night! The second day they changed my room and I had the same air conditioning problem 2nd day, when I returned to my room the holder of the towels was broken! Internet cost 20 euros per day! Not reasonable at all!

Very nice hotel with a resonably priced Steak House restaurant. The staff in all areas were outstanding.

In an age where access to the internet is important, paying 20 Euros per day at this hotel for access can only be termed as highway robbery. The cost of this service should be free, or a nominal charge. I will no longer recommend hotels that gouge their guests with outrageous fees for internet access.

They didnt have night meals- caesar salad.

Thanks to a special offer, we could stay at this hotel for only 60 Euros per night (double room). Its location is ideal for those who wants to visit the European Parliament and feel the internation atmosphere of Place Luxembourg. All the hotel is very elegant, quiet and comfortable. The centre is not far by walk. The global impression is that we've been very lucky.

Just two little details. 1) I asked through a comment in booking.com to have a twin bed and we had 2 separate beds. I think it's better to call them to confirm the reservation on booking.com and its details 2) The taps in the bathroom (shower and sink) were not easy to settle to get the right temperature: it was a bit hard to move them.

The staff, so friendly and hard working and attentive. The leisure facilities were excellent and the best ever for a city hotel. Rooms really clean and tidy, bar food v good also.

The only problem was with the breakfast on the sunday morning, there was a lot of people who were waiting to be seated I believe because of the hotel being full!.. At breakfast the toaster was working v slowly and eventually was taken away and we could not have toast..... The staff worked really hard and were always happy to assist though.

Very comfortable, great to have a swimming pool in the hotel, nice atmosphere, good location for working in the eu institutions

Excellent stay, with friendly staff and service. Comfortable, quiet room.

Was unable to use iPad in my room, because there is not yet wifi throughout the hotel. As your competitors close by already have this (free) facility, I shall always factor it into future bookings.

Clean, luxury rooms. The location is next to the Europarliament, but still in walking distance (<2km) from old town.

No wireless internet in rooms (if you pay for internet in your room, you will get only cable connection).

Excellent service, nice breakfast (American), the room has almost everything you need (including iron and ironing table). 5 minutes to Troon metro station. The hotel is nice, ellegant and tidy, big safe (you can leave a 15" laptop in it). You have the feeling you paid less than it actually worths.

No wireless Internet in the room, both lobby wireless and cabled room Internet are very, very expensive - I think free wi-fi in the room should be a standard for every respectful hotel. The furniture was not wiped in the room, at check-in; there was no dust, only some very thin layer of "thin fluffy stuff" ( I do not know how it is called) from the trees outside. Not bothering, anyway.

We loved the hotel and the staff was very professional, helpful and friendly. The room was very nice, comfortable and clean, with a huge bed and a huge TV, which we liked very much. The breakfast was amazing! I am just sory that I forgot my swimming suit so I couldn't go swimming in the hotel pool. I'll do that next time because I'm definitely coming back.

Although there were some problems initially, it was immediately resolved. The staff were extremely helpful to ensure the comfort of the guests.

I know this place from several previous stays, events and conferences, and would definitely recommend it.