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Royal Windsor Hotel Grand Place
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When would you like to stay at the Royal Windsor Hotel Grand Place?
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Based on
484
reviews
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Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Mary
With friends
Wingham, Kent,
United Kingdom
November 4, 2009
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Location near Grand Place but see below re noise The Hotel was in a very noisy street with the Casino opposite and we got very little sleep particularly on the Saturday night |
7 |
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Basma
Solo traveller
Manchester,
United Kingdom
October 21, 2009
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Just the location! Not up to five stars hotels, the room had a continuous buzzing noise every time I switched lights on - when asked for an electricity adapter I was told I had to buy it! - could not turn the tv on with the remote because the tv location is poorly installed! - breakfast was not good at all |
6.5 |
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Igor
Solo traveller
Dublin,
Ireland
October 14, 2009
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Room was very small buy cosy. All period decorations are well maintained. Excellent location. This was not my first stay at the hotel. All rooms are seem to be quite different in the way they decorated which is always a surprise (sometime good sometime bad). I’ve made reservation few weeks in advance asking for room at higher floor and late checkout and yet was specifically placed by a snotty porter at the room on the 1st floor and no late check out offered despite been returning customer. All was said is that “we are fully booked”. It’s really hard to believe and a large hotel in Brussels is fully booked at weekend as most business people which are predominantly majority of city visitors compare to tourists are travelling from Brussels at weekend. Most prime hotels have special offers at weekend for very same reasons are they are half empty and not “fully booked”. Room was also extremely noicy with no chance to keep window open even for a few minutes. |
7.5 |
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Stacey
With friends
Gruenstadt,
Germany
October 7, 2009
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Location is great. Parking is right under the hotel. (tight, but workable parking garage). They claimed to "upgrade" us to one of their designer rooms, which was incredibly uncomfortable, did not have seating, and had broken internet. They seem to know that guests do not like this room, because I stopped by the desk later, gave only my room number, and was cut off by the desk clerk with "there is no other room to move you to, we are fully booked", even though I had not (yet!) asked to be moved to a new room. |
6 |
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Anonymous
Family with young children
Netherlands
September 30, 2009
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Very welcoming reception, who had prepared the extra bed for our child. Excellent breakfast and comfortable rooms. Also well located for visiting the Grand' Place. |
8 |
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Frances
Mature couple
glasgow,
United Kingdom
September 26, 2009
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The bed was large and comfortable and the location was good.The staff were efficient. The hotel was tired and dated,the prices in the bar were unbelievably high and we even had to pay extra to get tea making facilities in the room.We have stayed in many 5star hotels and this one comes nowhere near that standard. |
5 |
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Christine
Family with older children
Port Augusta,
Australia
September 26, 2009
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The breakfast is fantastic along with the location. Excellent service too. |
10 |
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Ferdinand
Mature couple
Essen,
Germany
September 25, 2009
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In the heart of thr city the hotel provided ab excellent acces to the Grand Place and the places of interest. Some noise from adjacent rooms was to be heard , which was annoying. |
7 |
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Nick
Solo traveller
London,
United Kingdom
September 22, 2009
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All reception staff I got a good discount rate (139 euro) but room is looking a bit tired and not worth the normal rate of 240 euro |
8 |
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Anonymous
Solo traveller
Malta
September 22, 2009
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reception had excellent service although I have been several times to brussels, i still got lost since the whole street infront of gare centrale was being renovated. They should have put up signs like other hotels did. I did not try the bfast since I though that any bfast for the price of 30euros would be too much. |
9.5 |
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Anonymous
Solo traveller
United Kingdom
September 20, 2009
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Excellent location. |
7.5 |
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Anonymous
Young couple
Australia
September 16, 2009
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the staff were attentive and responsive surprised to find there were no tea and coffee facilities already available in the room and that we had to pay extra for this service. It is common to have this available as part of the tarrif. The safe was missing from inside the wardrobe. |
9 |
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Carlos
Young couple
Lisboa,
Portugal
September 16, 2009
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breakfast service |
7.5 |
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Sue
With friends
Salterforth, Barnoldswick,
United Kingdom
September 14, 2009
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The location of the hotel is fantastic, I would recommend it for a city break The bar closed slightly early |
8.5 |
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Anonymous
Solo traveller
United Kingdom
September 14, 2009
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The quiteness of the rooms and the comfort of the beds. How close the hotel was to the Grand Place. the cost of the breakfast |
7.5 |
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Anonymous
Solo traveller
Spain
September 14, 2009
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The bed was really good |
10 |
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Jackie
Group
Bury, Lancashire,
United Kingdom
September 14, 2009
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The location was superb for the Grand Place and also for visiting the Exhibition that we were attending. The hotel was very clean and the staff were very helpful. The rooms were also very good in size and facilities. I did miss the tea and coffee making facilities but you could order room service although this proved to be quite expensive. |
9.5 |
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Karen
Solo traveller
Gravesend,
United Kingdom
September 3, 2009
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Hotel was excellently placed for the old historic part of Brussells and close to lots of shops and restaurants in and around the grand Place. During my stay they did not open the hotel's lounge bar, which was very disappointing. |
8 |
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Michele
Solo traveller
Newport, R.I.,
United States of America
September 3, 2009
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Location. Proximity to railroad station points of interest. The fact that you accept dogs is huge. Could have provided complimentary water in the room. |
8.5 |
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Tina
Young couple
drogheda,
Ireland
August 24, 2009
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Everything was absolutely perfect, We enjoyed it so much we checked in an extra night. |
10 |
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Malcolm
Young couple
Limerick,
Ireland
August 20, 2009
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everything,was just a class place to stay |
10 |
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Anonymous
Solo traveller
United States of America
August 19, 2009
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Close to the main square and the central station. I stayed in August so as it was holiday time for most Europeans, I was able to get a fantastic rate. |
8.5 |
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Sarah
Young couple
APO, AE,
United States of America
August 18, 2009
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The location was great! It was right there by Central Station so taking the public trans was a breeze to get around town. It was also quiet and we didn't hear any street noise. LAN internet access was free in the room which was very convenient. It was very clean and since it was my birthday we got a fee room upgrade. Breakfast was not includued and cost €29 per person. A little too expensive but there are many places near by that serve a good breakfast. The parking was stupidly expensive. It was €25 per day and no where near full. Park at the Albertine near by if possible and save your self €10 per day. Construction made it difficult to park at the Albertine this trip. |
9 |
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Igor
Solo traveller
Dublin,
Ireland
August 18, 2009
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Very central location. Clean and comfortable room despite the fact that it was a bit small for 5 star hotel (it was standard but not executive room). I’ve got a very good non-refundable deal from the hotel which was 7 times lower than striking 500 EUR official rate listed on the room’s wall. Check in before 10am instead of official 2pm was not a problem at all. Staff were friendly and un-intrusive. For the money I've paid it was excellet value. Room was bit warm and noisy old air-condition obviously didn’t coupe with it’s job properly. As my window was facing the street, opening it would bring a lot of noise into the room. It wasn’t’ major problem to me but if you want quiet room, you better ask for it before hand. There were no free tea/coffe facilities in the room. |
7.5 |
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Dmitry
With friends
St.Petersburg,
Russian Federation
August 17, 2009
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Change the stuff |
4 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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