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Rue Duquesnoy 5, 1000 Brussels, Belgium – Show map
Excellent location – rated 9.4/10! (score from 2358 reviews)
Rated by guests after their stay at Royal Windsor Hotel Grand Place.
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559 properties in Brussels
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2368 verified reviews
They speak your language!
Royal Windsor Hotel Grand Place's staff speaks: Dutch, French, English
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Sauna, Fitness Center
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs EUR 25 per day.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, VIP Room Facilities
Newspapers, Safe, Non-smoking Rooms, Elevator, Hypoallergenic room available
Dutch, French, English
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 12 years stays free of charge when using existing beds.
One child under 2 years is charged EUR 20 per person per night in a crib.
The maximum number of cribs in a room is 1.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 2358 reviews
Value for money
Show reviews from:
This luxurious hotel is 2 minutes from Grand Place and Central Train Station. Restaurants and shops are found around the hotel and the Bourse metro station is a short walk away.
Score from 1379 reviews Very good
The Motel One Brussels is centrally in Brussels, a 10-minute walk from the Grand-Place, the Manneken Pis Statue, the Rue Neuve Shopping District and Brussels-Central Train Station.
Score from 5694 reviews Excellent
In the heart of the historic center of Brussels, the Bedford Hotel is a boutique hotel just a quarter mile from the Grand-Place.
Score from 7839 reviews Very good
This Art Deco hotel dating from 1895 is in the historic center of Brussels, a 10-minute walk from the Grand-Place and Brussels Central Station.
Score from 2282 reviews Very good
Very comfortable upmarket hotel with excellent facilities, good staff and superb location in the heart of the city's most attractive quarter
The closet was with a fresh dirt at first day of arrival, afterwards it was changed.. The rest was quite ok except very short quilt which is pretty sort amd narrow for a couple.
The location is excellent
Business room was too small.
Location, comfort, friendliness of staff, coffee and tea making facilities.
Yapping dog in room close by and listening to our neighbours snoring!! Thin walls!
Great location, friendly staff, we would stay there again!
Walking distance to shops, bars and restaurants.
Slow check in. Apart of that we had a great stay
Great location, very helpful staff
Extremely noisy room: close to elevator on one hand, and very poor quality window which let in cold and noise from outside. Also, the double bed consists of two single beds pushed together with an enormous gap in between.
The location is excellent, the beds are lovely.
Blood stained sheet when I pulled down my duvet to get into bed, unfortunately it was 3 in the morning when I did this so couldn't get it changed, ended up sleeping on a towel (at least it was clean). I didn't think there were enough toiletries given, one small bottle of conditioning shampoo for two girls with long hair. Rooms are very small but comfortable.
Min walk from central train station
This hotel is rated 5star I wud say it's more 3 star
Wonderful location and service. Hotel has a fantastic atmosphere.
There is actually no free WI-FI, unfortunately, free WI-FI is only slow connection (512). Faster, these days "normal" speed internet is not free of charge.. For the price of accommodation the internet should be completely free.
Wonderful staff at reception-very helpful and efficient. Delicious restaurant! Super convenient to train station, as well as city center. Comfortable and quiet.
The cold, rainy weather!
great location with access to all areas ideal for main train station
I have only 1 negative comment and that is related to the fact that I had turned down the heating control in our room as we do not like to be too warm, but it was turned back up to high and made the 2nd night of our stay very uncomfortable!! We were in late and did not check the dials, but in my opinion, this should not be necessary after we made the adjustment.The heat in the room was too intense and unnecessary for us.
The receptionist never apologized and was defensive when I attempted to clarify my booking on one double bed with them instead of being given on two twin beds. This is the first self-name 5 star hotel without even serving compliantary water (even 1 bottle) to room guest that I have stayed, and left people wonder if the room rate is worth charging at such rate.
Room rate is considered as 4~5 star but the service received is less than 4 star
Bed, free upgrade, warm and friendly check in
Very friendly and helpful staff. Room was very clean and nice decor. Beds were comfortable and the location was excellent. I would definitely stay here again.
Location was great - good impression when you walk in!
Rooms were in dire need of renovation - carpets and wallpaper were dirty. Beds not at all comfortable. Rooms were cold. Bathroom fixtures were ancient. Wifi only worked in the lobby.
practically everything!!! Good, friendly staff; Excellent location; Sauna
The only thing I didn't like was rather expensive breakfast
200m from Gare Central. 4 mins from Grand Place Staff seemed approachable and friendly. Gym and Sauna
No soundproofing, noises from neighbours were clearly audible. Wi-Fi incredibly slow Room was badly cleaned and not replenished
Staff were friendly, efficient and very helpful. Hotel is beautifully situated.
Minimum 2 nights to enjoyed all facilities.
excellent location, staff was quite pleasant and helpful, except the cleaning person
my room was not cleaned the whole day, only upon me informing reception, and even then it was done hurriedly. free of charge internet is rather slow
Great location, helpful staff
The hotel is a short 4 minute walk to the Brussels Central train station.
The walls between rooms carry noise so if your neighbor decides to talk above a normal low conversation volume you are going to hear it. In my opinion the hotel is really a 4 star not a 5. It needs a make-over if it wants to call itself a 5 star.
After reading some reviews about noisy rooms I became a bit apreensive but didn't contact hotel or specifically asked for quiet room and I was pleasantly surprised! We had a lovely spacious room, quiet and comfortable and were also surprised to sew how close we were from the Grand Place and metro station! There is a club in front of hotel, but that shouldn't keep you from staying there - hotel was indeed superb! Staff was very friendly and helpful. Check in and out were very quick and staff was helpful with directions and getting a cab for us when we needed. Fresh towels every day, as well as coffee/tea and little biscuits were left for us. Would definitely stay here again and will recommend it to all my friends!
I was very happy with it all! Thank you and well done to all!
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