The WiFi worked for a little while, but then cut out. We needed to look up a few pieces of info on our next day's travels, so it was making us anxious. A little while later the power went out on our floor. This wouldn't have been the worst as we wanted to get to sleep soon anyway, but like I said, we still needed to look up some info on our travels. So we took the stairs down to the lobby, where there WAS power, and a few other guests had gathered in the lounge. There was a piano player in the lounge, so that was at least pleasant, but given the lack of power in our room for a while, they could've at least offered us a free drink in the lounge. They did get the power back on after a while, but not the WiFi. After asking about it at the front desk (the WiFi was very important to me on this trip, and it was one of the major factors of choosing this hotel in the first place), we were told it wouldn't be up at least until the next day but we could use the business center which did have a working wired internet connection. Upon returning to our floor, there were some fire doors mostly blocking the exit from the elevator vestibule that we had to squeeze through--we found out later that a fire alarm had also gone off on our floor while we were down in the lounge.
The room was spacious and comfortable. The clerk at the desk spent a few minutes marking a map and giving recommendations for attractions and restaurants, which I appreciated. The hotel is located about a block from the Brussels Central station. The lounge had a piano player, which was quite pleasant. The decor of the hotel and room are modern and very nice.