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Rue Duquesnoy 5, 1000 Brussels, Belgium – Show map
Excellent location – rated 9.4/10! (score from 2423 reviews)
Rated by guests after their stay at Royal Windsor Hotel Grand Place.
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563 properties in Brussels
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2406 verified reviews
They speak your language!
Royal Windsor Hotel Grand Place's staff speaks: Dutch, French, English
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Sauna, Fitness Center
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs EUR 25 per day.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, VIP Room Facilities
Newspapers, Safe, Non-smoking Rooms, Elevator, Hypoallergenic room available
Dutch, French, English
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 12 years stays free of charge when using existing beds.
One child under 2 years is charged EUR 20 per person per night in a crib.
The maximum number of cribs in a room is 1.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 2423 reviews
Value for money
Show reviews from:
This Art Deco hotel dating from 1895 is in the historic center of Brussels, a 10-minute walk from the Grand-Place and Brussels Central Station.
Score from 2158 reviews Very good
This luxurious hotel is 2 minutes from Grand Place and Central Train Station. Restaurants and shops are found around the hotel and the Bourse metro station is a short walk away.
Score from 1431 reviews Very good
The Motel One Brussels is centrally in Brussels, a 10-minute walk from the Grand-Place, the Manneken Pis Statue, the Rue Neuve Shopping District and Brussels-Central Train Station.
Score from 6205 reviews Excellent
In the heart of the historic center of Brussels, the Bedford Hotel is a boutique hotel just a quarter mile from the Grand-Place.
Score from 8149 reviews Very good
The rooms are a touch of class. The piano bar. The staff. The location is great.
Location is Ideal for those who like to stay in the heart of the city centre, the palace just right behind you.
from money wise side, it is expensive
Excellent lıcation Fair service
Bathroom tiles need to be cleaned
Good staff eager to help
Not enough facilities
Smelled lovely in the foyer. Comfy bed. Amazing shower. TV and wifi were handy too.
Breakfast should be included as part of the room. Bit warm. Conplimentary water would have been nice.
Very convenient to Central Station. Staff was very obliging.
The power is dependent on the hall light being on which doesn't help with charging devices overnight. The free wifi was continually resetting itself.
Location & Comfort
There wasn't any to note here
Stayed in executive suite,great room
The location is great!! The staff is very friendly especially Antoine at the front desk who was very helpful and accommodating ! Our room was renovated!
Excellent location, friendly staff.
The location couldn't be better , the room was elegant with facilities all in working order. The bathroom was clean. The security in the hotel with controlled access to your room from the foyer gives peace of mind.
Nothing to complain about.
Staff, location, friendliness, comfort, amenities, presentation
Noise from people leaving night clubs
The location is superb.
Desperately in need of a refurb.
The overall expericence of staying at this hotel was horrible. We had a housekeeper coming into our room while we were getting changed without knocking on the door. Not a pleasant experience. Ordering from the room service was painful. We had to repeat our order 3 times just to figure out at the 3rd time that what we ordered the 1st time couldn't even be made. When our food arrived, we didn't even get what we wanted (we ordered french dressing and got balsamico instead, we ordered dark beer and got a light one instead...) and - as probably we should have expected by this moment - the food was cold. It is not that we don't have an understanding that mistakes can be made. But worst of all in this experience: NO ONE SEEMED TO CARE! The in-room-dining staff just excused themselves with reasoning that they are very busy. Yes, we know it was valentine's day. It was our valentine's day too, thank you. We left a written complaint, no one reacted. It culminated in the kafka-esque moment when we were asked at check-out how our stay was. When we responded "Not so good", the employee responded - cheerfully - "PERFECT!". Yes, right. Additionally I believe the bill was incorrect. The "cover charge" was charged twice, from my understanding this should have been per order, not per dish ordered. But who knows, maybe the hotel believed that their service is worth that. I could not be bothered to argue with people not even listening to me.
From moment entered the hotel, staff were helpful....facilities were good and bedroom very clean and well equipped. Just a few moments from Grand Place, and very near Metro.
Breakfast expensive considering food available. Lovely restaurant, but over-priced.
On check in they block on your credit card much more than the price of the whole stay !
Does not deserve the 5 stars, 4 stars is more convenient.
Non smoking room in a smoking room corridor woke up inhaling smoke. Also air on did not work so slept in a hot environment all night. Staff at desk seemed to keep their head down and ignoring you when you went to ask for something. Did not advise us they were taking a deposit from us only found out when I got home to find 250 charge showing on my account on top of the rate I paid. The bathroom had cracks on the door panel not what I woud expect from a hotel of this calibre.
We were upgraded to a suite. Piano player in the bar really good.
1. Blond hair all over the chairs - questionable hygiene; 2. Ironing shirts service was not available; 3. There was no phone in the room, I had to call the front desk from my cell phone to reach the room service] 4. Outlet in the bathroom was not working, I found him in the morning when I could not load my electric shaver :)
Piano music in lobby bar. Breakfast.
Room was not soundproof. Bathroom needs upgrade. Being asked on arrival, if I wish to have breakfast next morning for lower price. Strange from my point of view.
Clean and modern furniture
Staff is friendly and helpful Nice room Great location Parking at the hotel
View in the room was not great
The Pianist on saturday night (31/1/2015)was Fabulous ....extremely relaxing in bar too and Especially the depute manager whom managed our stay to make a perfect weekend .........
Brussels weather !!
Location, friendly staff, piano playing in the bar in the evening
Temperamental wi-fi, but as it was free, can't really complain!
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