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Place Charles Rogier 3, Sint-Joost-ten-Node, 1210 Brussels, Belgium – Show map
|Superior Double or Twin Room|
|Classic Double or Twin Room|
|Special Offer - Classic Double or Twin Room|
|Club Double or Twin Room|
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1419 verified reviews
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Sheraton Brussels Hotel's staff speaks: Dutch, French, English
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Fitness Center, Spa, Indoor Pool
Food & Drink
Restaurant, Bar, Restaurant with Dining Menu, Buffet-Style Restaurant
WiFi is available in the hotel rooms and charges apply.
Public parking is available on site (reservation is not needed) and costs EUR 14.50 per day.
Room Service, Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Baggage Storage, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, VIP Room Facilities
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, Heating
Dutch, French, English
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 12 years stays free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged EUR 50 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. No extra charges.
Cards accepted at this property
Hover over the cards for more info.
Based on 1417 reviews
Value for money
Show reviews from:
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Set a 3-minute walk from the Rogier Square and the trendy Rue Neuve Street with its many shops and restaurants, Thon Brussels City Centre offers unique views from its top-floor relaxation center with...
Score from 966 reviews Good
Once rather ok hotel, which is becoming older and older. Obviously no investments made since several years. Although I have been there several times, I decided to book something else next time....
I like every thing in the hotel specialy the staff they were. Help and friendly
Excellent hotel, great staff, beautiful rooms and excellent location
The reservation desk was very bad.
The breakfast is delicious and the staff is friendly. Location is ok.
The door had a gap of at least 2 cm from the frame - light came into the room the whole night. The bathroom has a quality of a poor 2 stars hotel. Wallpaper dirty, shower curtain dirty, there is shimmer around the bath! The sauna has no place where you can rest, you have to up to the noisy pool. The overall level of the fitness is also poor
Room allocated was a suite, excellent value for the price paid.
Construction work taking place all around the exterior of the hotel, making the location appear less attractive.
Big none smoker room Clean Fast check-in/out
Old rooms with minimal comfort TV with a lot of noice on most channels Not easy to select the shower temperature Public parking underneath the hotel, unsafe feeling to go there at night
The staff were very helpful and the room was very good.
The only very minor complaint I had was the poor standard of the coffee. I do like a good cup of coffee with my breakfast.
Excellent breakfast served until late Large bed Great room with good view Polite staff
Busy Pool a bit cold
Large room with flat screen TV. Wifi included in the ClubRoom price (otherwise regular wifi would have cost 5€/day). Snacks and drinks available at the Lounge (25th floor) during the day. In the evening, between 6-8pm wine/beer + some warm snacks available in the lounge (included in ClubRoom price). Heating worked fine in the room. Room was clean (though carpeting was rather ugly, dirty/dusty in corners) and tidied daily. Belgian chocolate treat as welcoming gift was nice. Elevators worked ok and where quite fast, not too long waiting periods. Location ok with short walking distance to main shopping area and public transportation.
Overall rather worn out feeling, furniture fabrics dirty in the lounge. Replacing the carpeting in the rooms with wooden floors and updating at least the furniture fabrics would be improvement to the overall atmosphere. Lounge breakfast rather modest (fruit salad, youghurt, juice, bread, ham, cheeses, waffels, jam, coffee/tea), no warm dishes (only boiled eggs) and no veggies! Reception personnell overworked (no-one at the concierge booth in most of the times), too small reception and concierge area. Practically no soundproofing in the rooms, TV sounds and regular discussions could be heard from neighbouring rooms as well as all the traffic (police car sirens) and construction noice from outside (room on the 20th floor). Shower facilities oldfashioned, no hand-held showerhead, shower curtain (just can't stand them). A make-up mirror would be nice for us who do not have 20-20 vision! Modest content in the minibar. Conference facilities rather small, modest catering.
location is perfect bed is perfect
tv was not good quality bathroom has to be renovated !!!!!
Very bad service. We had to wait almost 2 hours before we get our room. The Guy in charge nessim is totally uncapable for his job
Recepcition was very helpfull. Especially Carlos helped us a lot. Location is very good. 10min to go everywhere.
Wifi is not free. Thıs really funny. Also, we couldnt wached tv coz it wasnt free :)) Next time we wont stay because, there are lots of hotel in buressels and wifi and tv are free.
Excellent location near City2 Mall, Restaurants and Rogier Metro Club upgrade to a suite Club facilities Comfort and Cleanliness Pool and Gym Facilities Green option for UNICEF points
very good service professional personnel nice buffet breakfast with fresh- squeezed orange juice coffee/tea facilities in the room sports facilities incl. swimming pool multiple TV channels
no free internet in-room
aljazeera Tv English and arabic
Very old hotel, very dirty, the room smelled badly,dirty walls, dirty wallpaper 60 year old cheap furniture in the room.Very noisy outside as the windows did not close properly. Disapointing!!! This Sheraton has lowered its standards a lot.
The bed is dirty fromthe front side and furnature is old. Room is quit small. The gym is very small and limited and swimming pool is small.
excellent lounge for guests Club room was large and comfortable. room Overall excellent selection for breakfast
There was a lot of dust in food areas. exercise area was congested. Snack food repetitive in club lounge. breakfast hot water was luke warm and a slow process, only two machines. No airport shuttle
no free internet. TV drawer had doors that obstructed view. difficulty with closing the window, only one electrical outlet in the room
- Very professional and helpful front desk/reception - Location very convenient
- Club lounge not competitive with similar offers in other hotels - Modest breakfast (club lounge) - GREAT hotel many years ago, but did obviously not keep up with todays' standards, but definitely meets todays' prices :-)
Great staff and location. Clean hotel.
Supposed to be a no smoking room and smelled like smoke. Informed the staff and they made a note of it but did not offer or check to see if they had something else. I am a rewards member and that was the third time I stayed at the same hotel.
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