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Silken Berlaymont Brussels
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When would you like to stay at the Silken Berlaymont Brussels?
Top
Based on
524
reviews
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Show scores of:
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Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Anonymous
With friends
Israel
November 5, 2009
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great room, very nice hotel |
9.5 |
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Pieternel
Solo traveller
Wageningen,
Netherlands
October 30, 2009
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smoking room availability I would appreciate having the choice to have a light breakfast |
8.5 |
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Anonymous
Solo traveller
Latvia
October 26, 2009
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I had a quiet room, it was warm. I liked that there was a radiator in the room which I myself could turn on and off. |
8.5 |
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Anonymous
Solo traveller
Portugal
October 23, 2009
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Good location, was pleased with the value of the rate I obtained (although this value is not always available), quality of room wifi charge |
7 |
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Anonymous
Solo traveller
Spain
October 15, 2009
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a very nice and pleasant place to stay |
8.5 |
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Stefan
Solo traveller
Bratislava,
Slovakia
October 13, 2009
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It is close to the EU Institutions. I did not like the way how the hotel charged telephone calls. Even some of my calls were not longer than 2-3 seconds, they wanted to charge me 3,45 EUR for such calls. At the same time in the rooms where no information about charges for telephone calls. I was promised that after my complains such information will be distributed to the rooms. I just do not like if a hotel put on his bill maybe more than 400% higher charges for calls than the telecommunication providers charge to the hotel. It needed two longer discussions at the reception to find partially satisfactory solution relating to my bill in this regard. At the same time, the hotel manager did not contact me as it was promised by the reception staff. On the other hand, if there wouldn’t be the story with the charges for the telephone calls I would find my stay at the hotel fine. |
7 |
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Vikentiy
Mature couple
Toronto,
Canada
October 13, 2009
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Bed and matrass, gown and slippers Shabby furniture, faded carpet and an old TV |
7.5 |
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Anonymous
Solo traveller
Greece
October 5, 2009
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Location in close vicinity to EU institutions Cleanliness of room |
6.5 |
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Anonymous
Solo traveller
Slovenia
October 3, 2009
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First class location when meetings at EU institutions are concerned. Friendly and efficient staff. Many small and usefull details in the room and bathroom. Despite some critism below it is a good choice. Too much noise in the room (elevator, metro...). The price should reflect the fact that some rooms seems are too much exposed to the sources of noise (thats why low mark for comfort and value for money). Poor tecnical quality of some TV chanels. The price for the breakfast is much above what could be understand as a reasonable price. But there are many places where you can enjoy your breakfast for the third of the price. |
7 |
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Anonymous
Solo traveller
Ireland
October 1, 2009
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This is a well run hotel with high standards. Staff are friendly and helpful. I had dinner in the restaurant and the service was excellent. The athmosphere in the bar is assisted greatly by the great music and the wonderfully outgoing barman. I had a filet steak which was not great on quality. |
10 |
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Mihails
Family with young children
Riga,
Latvia
September 30, 2009
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Hotel is very clean. Many restaurants around. Metro station is in 2 min walk. |
9 |
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Paul
Solo traveller
GLASGOW,
United Kingdom
September 30, 2009
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I arrived early to leave my luggage and it was raining. The hotel staff not only quickly took care of my luggage but also gave me an umbrella for the day - even before I had checked in. A first class service and an excellent hotel. |
9.5 |
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Duncan
Mature couple
lower king,
Australia
September 29, 2009
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Great hotel Expensive breakfast |
9.5 |
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Alexis
Solo traveller
Lisboa,
Portugal
September 29, 2009
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The shower was not working very well, and the whole bathroom was a bit basic, to be refreshed. If there had been a room available at Sofitel which is nearby, the ratio cost/benefit is much better in the latter. |
6.5 |
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Nico
Mature couple
Amersfoort,
Netherlands
September 24, 2009
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location, nice room, friendly personnel coffee shop closed during the w/end |
8 |
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Alexander
Solo traveller
London,
United Kingdom
September 7, 2009
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Friendly staff, personal service, favourite room registered in the computer system. Complimentary drink voucher and chocolate bar in room. |
7.5 |
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Nigel
Mature couple
Harrogate,
United Kingdom
August 28, 2009
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Nothing much, a dull, uninspiring, overpriced business hotel, handy for metro Bathroom was poorly designed, room was dark and uninspiring with cliquey photos on the walls. They have an environmental policy re towels, but the whole building is poorly designed from that respect. For a city break I would chose somewhere else. Chose it because it was very good discount and cheap, but at 325 euro per night rack rent and 25 euro for breakfast someone is making a big fat profit. You can by breakfast around corner in cafe for 4 euro, which proves my point |
5 |
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Judith
Solo traveller
BATH,
United Kingdom
August 25, 2009
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It is a very convenient good location and the bed was comfortable. There was a lot of street noise. The staff were not as helpful as I would expect when one of the advertised services (internet connection in the room) did not work. This does not amount to a complaint - I would take up with the management direct if it were more serious - but the way staff react when things are not perfect is important in making a guest feel welcome. On this occasion there was something lacking in the response and I would like them to have tried harder to help me. |
7 |
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Anonymous
Young couple
United Kingdom
August 24, 2009
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Location to the metro station was great and the staff were very helpful. |
9 |
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Anonymous
Young couple
Ireland
August 20, 2009
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excellent service, great value.higly recommended! |
10 |
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Pawel
Young couple
carlow,
Ireland
August 17, 2009
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Great place everywhere was close, lots of place around where you can go! |
9 |
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Thomas
Solo traveller
Kenilworth,
United Kingdom
August 11, 2009
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We were very impressed with the staff, all of whom took very good care of us and went that little bit further that made you feel that they really cared for you. |
10 |
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Penelope
Solo traveller
Bridgnorth Shropshire,
United Kingdom
August 10, 2009
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This is a lovely hotel which I am sure is more expensive during Euro Parliament sittings! Very comfortable with lovely restaurant & spa. |
7.5 |
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Anonymous
Solo traveller
Finland
August 10, 2009
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The hotel was really nice and really close to the subway station. |
10 |
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Chrystine
Mature couple
Ayr,
United Kingdom
August 3, 2009
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The hotel was very comfortable and the staff couldn't do more to be of help. A small problem which arose was dealt with quickly and in a very satisfactory manner. |
9 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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