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Sint-Maartenstraat 12d, 3000 Leuven – Show map
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41 properties in Leuven
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196 verified reviews
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Ambassador Suites Leuven's staff speaks: Dutch, French, English
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Darts, Cycling, Playground, Karaoke
Food & Drink
Breakfast in the Room
Free! WiFi is available in all areas and is free of charge.
No parking available.
Room Service, Vending Machine (drinks), Vending Machine (snacks), Concierge Service, Dry Cleaning, Daily Housekeeping, Fax/Photocopying
Non-smoking Rooms, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
Dutch, French, English
4:00 PM - 8:00 PM
8:00 AM - 10:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 2 years stay free of charge when using existing beds.
One child under 2 years is charged EUR 7 per person per night in a crib.
One older child or adult is charged EUR 23 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 196 reviews
Value for money
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Great location, good value for money. Fully equipped kitchen.
Uncomfortable bed, bad sewage smell. Unreachable staff as there is no reception at the facility.
the city the mezzanine the key
the 'unpersonal' check-in through mobile contact - codes...
Excellent location, generally quiet (depending on neighbors and their pets), responsive manager (more or less, if you can get WiFi to reach him)
The Wi-Fi restrictions are not posted on the Booking.com website. The TV remote had no batteries and it was two days before I had TV. No teakettle. The wardrobe sliding doors were practically unmanageable -- badly in need of fixing.
We have remained over 1 hour in elevTor Hotel manager encourage us 6 people in that warm time with indications.at the end we have called 112 firebrigade
Great location - very convenient Clean and comfortable
"Drain smell" coming from bathroom/toilet
the staff was very welcoming, warm and willing to help. the location was very good and comfortable.
1. at bookings.com it was written that the keys was in the offices of the hotel, which were in a hole other area from the hotel but when I arrived the offices by luck i met the person who is taking care of the apartment hotel, who told me that need to get back to the hotel because the keys are waiting for me there. this was very uncomfortable and wasted my time. 2. because there is no reception at the hotel I had no where to put my suitcase until i could check in. also, it made me leave my room much earlier then my flight. 3 and most important, because its an old building, i had to wait a long time for the water in the shower to hit up, and even when they did they sometimes became cold again, which, again, wasted my time.
Location and price
No air conditioning or fans during exceptionally humid weather conditions - not unreasonable given the inexpensive price but made sleeping very uncomfortable.
Bed and sheets are better than they look like
Inexistant maintenance makes it terrible frustrating. Almost nothing works: shower cracks, boiler fails, dangerous loose ends on furniture, wifi is a joke, the ringbell doesn't ring, and there's no front desk. Filthy as well, they don't clean it properly.
Good location, automated check-in (no problem if I arrive late).
Very clean and modern apartment in peaceful and quiet location, Nice furniture, modern, big TV screen, good choice of channels. Very close to shops, ameneties and Leuvens awesome buildings. Was allowed early check in because my mobile scooter's batteries had run down., and so had I, dragging my luggage on Leuven's uneven side walks, that in a mobile scooter are more like cake walks Thank you for early check in !!!! Very much !!!
restricted WIFI access !! In every way restricted. Did not like that. Not a good place for disabled people, lift is difficult to access, no help with luggage at all. Personally I feel lost when no one is there when you arrive. But I can imagine for many others that is a good thing as it ensures more privacy.
The apartment is located in a central part of Leuven near to the shops on the Main Street but very quiet, near to restaurants and not far from the main town square which is filled with restaurants and bars on the main terrace. Very clean and comfortable with easy access via the lift. Plenty if space with a large bright living room and two good size bedrooms with bright clean decor. There is no parking as such but a shop car park to the rear was very cheap at 4€ for the weekend. for our purposes it was perfect and an excellent price. I didn't see any staff as I picked the key up from the safe located inside the building but that suited better as it avoided time restrictions we arrived when we were ready. I would recommend and use the apartment again.
Downside was the a apartment was very warm but we left the large window open and I used an electric fan in my room and also the wifi data allowance is very small so not worth having and the bathroom is a little dated but clean and functional and kitchenette could use an update but it is perfectly functional. It isn't high end but central, clean and quiet with plenty of space and for the price very good. I would use again!!
Location, large flat, well equiped
The bed, too small for 2, uncomfortable.
Kitchen very well equipped; Decoration good; Excellent localization.
Bed very bad; Sometimes there was no warm water on the shower; The Internet was a deception! Most of the nights the Internet didn't connect and I could not access the web.
Good size of living space & comfortable beds
You get the key from a safe, you have the code. The appartment is big and confortable.
The key was in an envelope and it was not clear which room was it. The keychain had no number on it. We had no clue what to do, but finally we saw almost hidden in the envelope the room number. We also did not like that there are no good curtains. We woke up at 6. We forgot something and send emails and nobody answers
The location suited me perfectly. I could walk to the bus station in ten minutes and to the center of Leuven in five minutes. At the same time, the surroundings were fairly quiet, and there was a bit of a view from my second floor apartment. The apartment size was perfectly acceptable, even when my wife joined me for a week. The kitchen met my needs, but these were very minimal -- I didn't do any actual cooking, just reheating. All in all, I found this to be a very livable solution for my six weeks in Leuven.
The WiFi Internet connectivity was absolutely terrible. I never had more than two consecutive days without a major problem, and I had multiple days with zero connectivity. I consulted with the building manager about twice per week, and he tried to be helpful, but he always insisted that I was the only one having a problem. I find this very difficult to believe, particularly as the connectivity problems were identical for five different devices that I tried simultaneously. My other complaints about the apartment are relatively minor in comparison. The hot water in the shower was not reliable; the bathroom routinely developed a highly objectionable odor within a day of being cleaned; and the apartment was not generally in a state of good repair.
everything was excellent!! Very comfortable, best location, very clean, very nice interier, big window, cozy and convenient furniture, nice design - I enjoyed all!!
just one little lack - i could not connect my pc and mobil phone either via your WiFi to I-net.
Location , facilities, value
Everything else .We booked a two room sweet not a 5ft 6inch loft the main bedroom had the steps in it ,No maid service ,construction across the street ,the manager was rude .He emails me the the directions to hoe to get in the room and i am already in Europe without data when did that become mandatory to get into your room.I have photos.This is my second review i have not heard back from you,so far booking is done me well
Location was brilliant
The bathroom had no ventilation and the only light was above the mirror making it very dark. As an asthmatic this made it difficult for me to have a decent shower as I had to leave the bathroom door open if I wanted to breathe.
Good location, cheap and spacious. Easy to access and no need to go to the office.
The bathroom was smelling of mould: it had no windows or ventilation! The apartment was very warm and stuffy. Not particularly charming design.
Position (very central), cleanliness, living room/kitchen modern, bright and spacious, very good facilities about the kitchenette.
Spiral stairs are very narrow and dangerous (better use the elevator, though very slow). Bathroom and bedroom very small and a little claustrophobic. The wardrobe would have been better located in the living room, wider than the bedroom.
plenty of room and decent facilities.
Not the cleanest. Some mold in bathroom and shower room. Bed and bed frame was not very comfortable. To check in you have to walk/drive to a different location.
the location close to the center.
it was too hot in the rooms. The kitchen equipment was too poor. It was not possible to bake eggs, there was not a proper baking pan. There was a very simple plastic water cooker. The cutlery was not stable. There was no teapot. Some of the drawers were broken One bedroom had no windows. The sleeping room closet sliding doors were not properly working. No touristic information available.No information about parking places for long term parking. We did not see any staff member during our stay. Wifi, we always had to reconnect which made it difficult. Too little capacity . No dutch or Belgium TV
the second apartment was very spacious, full of light in the day time. good location in the city center, proximity of the laundry.
We wanted a two-bedroom apartment with kitchen so we decided to go to this facility, even if it was not cheap at all. First apartment we were set in, was definitely not a two-bedroom apartment. It was a duplex in fact, with the staircase to the second bedroom inside the first bedroom, right over the bed (with dust falling directly from the stairs down to the pillows). On top of that, the second bedroom was on a “gallery” without walls and with the ceiling extremely low. Very inconvenient since we were two colleagues, each desiring our own privacy. After complaints and urging (it took us some time to convince them that we are not willing to spend one whole month in this conditions at that price) we were moved to second apartment. It was spacious, with really two separated bedrooms. However the furnishing is quite shabby and the cleaning should be improved. Also other guests should be kind enough to respect no smoking in the apartments. The space was quite smelly and it took like two weeks to get rid of the smoke odor. Quality of internet connection was really horrible. Every second/third day it was not possible to connect at all during whole evening. They said, it should be improved by now.
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