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Newest reviews for Hotel Sofitel Brussels Le Louise

  • Abeer
      United Arab Emirates
    August 30, 2014

    The rooms were spacious, the location was great and the staff were attentive. The breakfast buffet was good, not much variety but consistent quality, the kids were free.

    10

  • Anonymous
      United States of America
    August 17, 2014

    Everything

    10

  • Rahul
      India
    August 6, 2014

    Efficient staff, bright and contemporary

    8.8

  • Mohammad
      United Kingdom
    July 24, 2014

    Location Room Staff

    Nothing

    10

  • Per
      Luxembourg
    July 8, 2014

    Location Room Breakfast

    10

  • Antoine
      Switzerland
    June 25, 2014

    bed are SUPER comfortable

    no pool no spa no sauna

    9.2

  • Veerapatpol
      Thailand
    June 15, 2014

    Love almost everything here. Best location, right on the main shopping street and only 50 meters from the metro station. The room size is ok with very nice decor. The rooms are well equipped. The staffs are superb, very nice and service-minded. Have to give a big credit to house keeping service department. While we stayed there, they would tidy our room every time we left even it was 2-3 times a day. In every late afternoon, They even prepare our bed and turn on the classic music to welcome us from a long tired day. We always stay at Sofitel when we travel if possible, but this one goes beyond Sofitel's high standard service. Have to give them 2 thumbs up. They literally pay attention to every detail. Highly recommend.

    The breakfast choices are quite limited.

    10

  • Veerapatpol
      Thailand
    June 9, 2014

    We love almost everything here. This hotel is absolutely the best in town, with the best location and the best service. The hotel is located right on the main shopping street. It's only 50 m from the metro. The service is the best especially the housekeeping service. They tidied the room up every time we left the room. In the late afternoon, they will prepare the bed and turn on classical music for the guests. The receptions and concierges were very nice and helpful. When we travel, we normally stay at Sofitel if possibles as it always offers high standard of rooms and services. This time I have to say that the service at Sofitel Le Louise goes beyond any other Sofitel's standard.

    The breakfast choices are quite limited.

    10

  • Anonymous
      United States of America
    June 4, 2014

    Location, centrally located, perfect.

    No special attention to clients. Im a club accord member, and used to travel to sofitel hotels. I stayed 9 nights!! And they didnt credit them because I booked through booking, which is something I wasnt aware of. I usually get an upgrade, but nothing in this case. I truly thought the staff didnt care at ALL about the clients. Another example is: I get to the hotel, and the lobby is up from an escalator. I waited for 10 min outside for help, nothing, no help for the suitcases. Truly disappointed as to sofitel standards!!!

    7.5

  • Olga
      United States of America
    June 3, 2014

    Location, decoration, breakfast, amenities

    Size rooms.

    8.3

  • Maria
      Luxembourg
    June 3, 2014

    Everything!

    9.6

  • Gerard
      Italy
    May 27, 2014

    location comfort price

    8

  • Murat
      Turkey
    May 20, 2014

    Space can be created for children.

    10

  • Anonymous
      United Kingdom
    May 18, 2014

    Enjoyed the terrace relaxing with nice music. Staff very friendly and accommodating.

    7.9

  • James
      United States of America
    May 15, 2014

    Friendly and attentive staff. Prompt service. Good breakfast room. Much improved from prior stay.

    Hotel restaurant prices were too high for meals.

    10

  • Anonymous
      United Arab Emirates
    May 14, 2014

    The hotel is just perfect. I would totally recommend it for everybody. The breakfast is very good. The staff are Excellent and welcoming. Housekeeping staff are also very good and smiley. We asked for some water and they provided us with many bottles for free. Location is Perfect. There is a pharmacy nearby the hotel. Some good shops and close to the hotel (Rolex, Chanel, Dior, and Louis Vuitton). Design of the hotel is amazing, its very modern and relaxing.

    The concierge is not really fast getting the information for you. Brussels is not the best place to do shopping with high level brands. I was looking for Prada and Yves Saint Laurent and looked for them everywhere, then I found out that they don't exist. Almost Everything in Brussels close at 6:30. There is nothing to do in evening except having dinner. Not all restaurants stay late, some close at 10:00 pm!

    10

  • Vladimir
      Russia
    May 12, 2014

    Attentiveness and responsiveness of the staff - at the level of Sofitel, that is high! The room (Junior Suite) is quite spacious with a convenient location bed and rooms for rest, a bathroom. About the service: perfectly everything from clean up nice compliments from the hotel (champagne and desserts - twice in five days, the availability of drinking water, coffee machines and coffee, kettle and tea, birthday) and work Concierge services (any problem was solved immediately). Breakfast - an unusual but very diverse, not boring. For a visit to Brussels on any occasion highly recommend Sofitel.

    9.6

  • Olivier
      Switzerland
    May 5, 2014

    location

    no bath. small room. cleaning lady sudden appearance in room at 8.45am. poor noise isolation. certainly not a luxury, not a 5 star hotel. More like Novotel.

    5

  • Anonymous
      Netherlands
    April 19, 2014

    it was OK. reasonable 4 star definately NOT a 5 star hotel.

    lots of intrusive questions on arrival so many so the woman forgot to tell us what our room number was. lots of intrusive questions on departure - so many that I ended up walking away (room was prepaid) rooms need attention - look closely and you will see that they are poorly maintained.

    4.2

  • Amro
      United Arab Emirates
    April 15, 2014

    Perfect

    People work in breakfast

    10

  • Semen
      Russia
    March 28, 2014

    Location Room space and interior Helpful staff

    Expensive breakfast

    8.8

  • Martin
      United Kingdom
    March 16, 2014

    Nespresso machine; upgrade; good,comfortable 'luxury' room.

    Hated loud Disco music in the bar and restaurant The building's huge escalator at entrance, very unwelcoming. Cramped spaces by lift; small lounge.

    8.3

  • Suzanne
      Israel
    February 25, 2014

    The staff was extremely nice and helpful, the location is pefect.

    9.6

  • Bartholomew
      United Kingdom
    February 20, 2014

    Staff Restaurant

    9.2

  • Anonymous
      Turkey
    February 19, 2014

    Great value for price

    10

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