When I've asked the hotel how I can get to the place by pubic transport, I've received e-mail from the hotel that they will arrange it for me free of charge. After this mail I understood, that the hotel will pick-up to the hotel free of charge. But they no.
Moreover, when I called to a hotel just one day before of my travel, I was advised with the wrong bus. As a result I came to a wrong direction. When I've called to the hotel asking for a help, I though that the hotel will give me advise which kind of bus I can take, but hotel's stuff was quite rude with me. As a result I took a taxi but when we've arrived, we could enter a parking place. I was obliged to walk with my luggage, and the road to the hotel is not comfortable for walking.
I was expecting that swimming pool would be free of charge for hotel guest's. But it costs the same as for the people who are not staying in the hotel.
Great spa, cool swimming pools, amazing hotel-castle!
Discounts for guests in the restaurant.