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Koningin Astridlaan 7, Oostende Center, 8400 Oostende, Belgium – Show map
|Comfort Triple Room with Sea View|
|Classic Twin Room|
|Classic Twin Room with Sea View|
|Superior Twin Room with Terrace and Sea View|
|Classic Triple Room|
|Classic Triple Room with Sea View|
|Prestige Double Room|
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724 verified reviews
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Thermae Palace's staff speaks: Vietnamese, Dutch, French, English
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Golf Course (within 2 miles), Sauna, Fitness Center
Food & Drink
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs EUR 12.50 per day.
Vending Machine (drinks), Vending Machine (snacks), Baggage Storage, Private Check-in/Check-out, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Honeymoon Suite
Newspapers, Non-smoking Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
Vietnamese, Dutch, French, English
3:00 PM - 10:00 PM
7:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 3 years are charged EUR 20 per person per night in a crib.
The maximum number of cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
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Based on 721 reviews
Value for money
Show reviews from:
At its excellent location, right on the Albert I Promenade along the beach, this stylish hotel offers comfortable rooms, most of which offer a wonderful side or frontal sea view.
Score from 617 reviews Very good
With its beautiful location on the beach, the 4-star Andromeda Hotel offers guests a swimming pool, spa bath and fitness area for free. The hotel rooms are spacious and nicely decorated.
Score from 597 reviews Very good
Hotel Europe has an indoor pool area and is only 300 ft from the beach in the center of Oostende. It features spacious accommodations with free Wi-Fi and a fitness area with spa facilities.
Score from 718 reviews Good
Hotel Royal Astrid is 55 yards from Ostende's beautiful sandy beaches. It features an on-site spa with an indoor pool area, a fine dining restaurant and comfortable accommodations.
Score from 1916 reviews Good
Everything - the terras the most.
The breakfast is expensive
check in system seems odd.. not very efficient
Location Breakfast Historic building The lady who hosted the breakfast in the morning was wonderful
No king beds, only single beds. We were told on the phone that a child bed could be wheeled in. Upon arrival we had to take a big three single beds room and pay extra. When asked if we can have a double duvet the response was: "that's too much hard work, we can't do that" The rooms are very very old and tired. It really feels empty and not cosy at all. This is definitely not a four star, two at the most when judging by the room only. It's not because you put some "Bulgari" shower gel in a room that it't a four star all of a sudden. The staff in the evening at the Brasserie wasn't very friendly and quite snooty to be frank. They really act like it's some sort of an elite place, I'd like to encourage them to dine and sleep in some other places around the world so they can see what hospitality actually is. I can imagine that in the 1940's this was a nice place with an elite status but those days are long gone. I'm a very frequent traveller, stay in hotels all over the world and hardly write a review because when I get what I pay for I don't see the need to comment. This was not the case here I'm afraid
Nice location, right on the Ostende beach. Beautiful view from my Seaview Room. The dining room was very nice. The Dover Sole was one of the best I have ever had (better that in France, even). The meeting facilities were very nice.
When I checked in Breakfast was automatically added to my bill 20 Euros (about 30 USD) per day even though I said I would not be eating at the hotel after the first day due to meetings! The receptionist (female, very cordial) said they would not charge if I did not partake of the (buffet) breakfast. When I checked out after 3 days (early, before breakfast was even being served), the receptionist said there was nothing he could do about the charges for the two days I did not have breakfast (about 40 Euros or 60 USD). He was to the point of being rude about it and made me think that there are nicer places to stay in Ostende with more helpful staff. The exterior (my balcony for instance) could use a little maintenance. Too bad the venerable old girl is showing her age in the hotel rooms and should be maintained to the same standard as the meeting rooms.
Hotel is in good location in Walking distance to Restaurants along the beach. The Hotel had it's haydays. Room was okay for a 2 nights stay. Parking facilities available, either you drive in through a barrier and aticket machine or apparently to an open entry.
The view, the 'grandeur', the reception at the table, the balcony, the extra pillows
The breakfast (no value for money), the too high bed, no bath foam, the rather plain dinner
more should be done on maintenance of the hotel/rooms. It's a pity to see the slow disintegration of the building itself...
Having to change rooms without a good reason. Old breakfast set up and bar area with outside seating was much better not being able to charge breakfast or drinks to room bathroom to dark broken and missing glass on balcony
- beautiful room with a perfect view - newly renovated bathroom
- breakfast far too expensive for what you get for you money
Great room and view
No heating when pouring with rain so nowhere to dry anything. Restaurant and bar closed far too early.. Couldnt get a drink after 1030 and no food after 9! swimming pool closed and was told to use the local pool. Carpet strip broken
The location on the beach plus close to the Wellington Race Track. Easy parking. Large bedroom with comfortable bed. mostly pleasant helpful staff. The recent refurbishment is a big improvement, although some parts of the hotel still look tired.
Not really a four star hotel that it claims to be. After 10pm the hotel is locked guests have a pass key to get in so a late check in with no key it is impossible. There is no bar to sit and chat with friends. Only a counter with stools in the one and only restaurant. The restaurant manager was not friendly to a point of being rude. He turned us away at 9.30pm without any apologies, saying the restaurant was closed for food. There was no room service either after that time so we had to go out to a restaurant or go hungry. He was unhelpful when ordering drinks? Breakfast was not included in an expensive room price.......... NOT 4****
need to be remodeled!!
location, view, room on first floor with large sea side view
having to pay full stay ahead upon arrival; even when having a cappuccino on the terrace at the hotel brasserie you need to pay immediately; standard room has parking view while sea view is main feature and plus of the hotel; extra fees are added ("administration") even when having booked via Booking.com; expensive breakfast for medium/standard offering; no spa; dirty carpets in rooms (i stayed in two different rooms); second room on first floor smelled terribly (mentioned it at reception but nothing was done about it)
The rooms with a view on the ocean are superb. There is no street between the hotel and the beach. It does not come better than this at the Belgian seaside. The bar has a very cosy, colonial charm.
Staff are young and unexperienced, quite a few students around (who were clueless). Value for money this certainly is not. Separate charges for parking and breakfast, and a tax that was not mentioned when booking. Receptionist did not acknowledge my presence for a full ten minutes while she was on the phone. Ten minutes, yes. This hotel could do with a good restaurant.
Staff were polite and helpful our rooms were large and comfortable the breakfast was exelent
no hair drier in room or bathroom
Unfortunately there are only a few good things to say about this hotel. It has tremendous potential and the location is great. The palace is very spacious and the rooms are big with tall ceilings.
Upon arriving at 21:55 (weather problems), the doors were already locked and the phone number didn't work. This was not a good start. My wife and I had to walk all the way around to the other doors and bang on them to be let in. The receptionist didn't even say "sorry" for the inconvenience. She just rushed us through the check in and sent us on our way. The restaurant was closed and the front desk was not helpful with our food dilemma. The building itself, inside and out, is in dire need of a power wash and deep cleaning! The carpet in the whole building needs replaced. The access door to the beach is an exit only. They tried to blame this on the bad weather, but we think they don't want the guests tracking in sand. So, when your done walking/playing in the sand, you have to walk what seems to be miles to get to the other side of the hotel. This place is very historic with pictures all over the lobby showing it's chronology, but with no explanation. I had to find it on Wikipedia and I'm not even sure if it's correct.The WiFi only worked in the lobby. The staff was scarce and the whole building was eerily too quiet. It seems to me that they're not making enough money to run the place properly. It's a shame too, because it could be beautiful.
magnificent view on the sea and very quiet
Room. Beds. Fitness
Service at breakfast
Very nice located with a terrace and ocean view. Old fashion style hotel with an impressive history. The front desk staff was very friendly.
The carpet was pretty dusty. No deckchairs on the terrace. The light in the bathroom is a joke. The breakfast service was a disaster, no bacon, no eggs, very little fruits, cold coffee first for the prize of €20. The manager was totally overwhelmed.
exterior of building requires refurbishment. Carpet in room well worn and stained. Advertising in lifts refers to a now closed restaurant, showing a general lack of attention to detail.
Location is excellent -direct to the beach and at walking distance to nice restaurants with sea view and to the city centre or marina.
Checking in is a bit unorderly. Not a clear system of who is next in line. Also funny that you have to pay € 5,00 administration fee per person, eventhough you booked via internet. That, in combination with € 20,00 pp breakfast costs adds up
beautiful hotel with fantastic location, two steps away from the beach. nice and tidy rooms and good breakfast.
wifi did not work very well. the staff in the reception was helpful but the service was very slow.
Expensive for what it offers. Breakfast service was worst ever experienced in 4* hotel. (Also not value for money)
there was a nice bar and it is on the beach.
Staying at this hotel made me realize (first time) that staying at a bad hotel can almost ruin a trip. You think that if you have a nice-ish place on the beahc, what could be wrong, and the Thermae Palace explains this. I have never asked "to see the manager" before in my life, and at this place I asked no less than 5 times. I literally have never heard "no" or "I don't know" or "I can't do anything" or "come back to see my colleague I can't help" so many times. None of the staff were able to answer or fix anything. The wifi in our rooms didn't work the entire time. The manager said there was a signal, but it ended at room close to the elevators int he middle of the building (I traced it with my iphone to see where it started) and didn't extend down to the end of the hallway where we were. The restaurant stops serving food at 9pm - I sat at the bar one night form 7 and tried to order food at 9:30 and was refused - given no alternative and NO warning about when they stopped serving. I asked about towels or chairs for the beach and was looked at like i was an insane person - even if they didn't have anything, there is a polite way to answer and give an alternative. When my husband and I wanted to sit outside at the hotel restaurant tables a few times there were no seats even though we were guests - when I asked I was always told sorry no seats, no alternative. The breakfast was expensive and awful. They had those fake eggs and some bacon and then all cold food. When I tried to cancel the second day, they said not possible, only after I spoke to different people three times was I allowed a refund. (And thankfully I did that bc the next morning there was an extremely long line of guests (!) waiting for the inadequate breakfast.
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