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Newest reviews for Thon Hotel EU

  • Laurence
      Canada
    September 2, 2014

    Location and availability of parking.

    The pillows were too soft and collapsed when you put your head on top. Also the duvet was better suited for winter use, so it was very hot. The window could not be opened and there was no control of the room temperature available.

    10

  • Alexandra
      Russia
    August 19, 2014

    modern, clean rooms, excellent breakfast, not far from the central station, far from noise and bustle of the central station

    10

  • Anonymous
      Belgium
    August 17, 2014

    We were given a suite for no additional cost. Very nice hotel

    10

  • Anonymous
      United Kingdom
    August 12, 2014

    Breakfast, facilities and friendliness of the staff.

    None!

    10

  • Anonymous
      United Kingdom
    August 12, 2014

    location friendly and efficient staff breakfast I got a good price but at peak times I imagine it is expensive

    TV did not work and curtains did not fit the window properly (I am sure reception would have sorted these things at the time, but I discovered too late - they noted them the following morning) Evening restaurant menu has poor range of choice and is overpriced

    9.6

  • Anonymous
      United Kingdom
    August 10, 2014

    location friendly and helpful personel

    paid wi-fi (with very high fees)

    8.8

  • Christopher
      United Kingdom
    August 8, 2014

    As above - breakfasts!

    Having to use room key to open ground floor doors.

    8.3

  • Anonymous
      United States of America
    July 27, 2014

    This is a newly renovated property in a good state of repair and functional. Great breakfast. Ideal location for European Institutions. Close to metro line thus making most of the city easily accessible. Possibility of an early check in for a reasonable fee.

    Fee for use of internet. Big groups of tourists who were noisy and disruptive.

    7.5

  • Derek
      Ireland
    July 24, 2014

    Close to EU institutions, close to Maslbeek metro stop. Clean bright and quiet rooms - great walk in shower. Piping hot water 24hrs a day and nice bathroom products

    Very slow check in and check out service, delays doing both. The bar is a bit too pricey with poor selection, pity, as it is potentially a nice bar.

    7.5

  • Anonymous
      Hungary
    July 21, 2014

    Perfect breakfast!! Large choice, good quality food and drink. The best breakfast I ever had in Brussels. Good start for the day.:) The closeness of EU buildings (5 minutes walk) is also a great plus.

    The stinginess of service was very disappointing: I paid over 110 EUR/night and there was no free WIFI included!!! You can login for free only once (max. 60 minutes), then you pay approx. 7EUR/day. Most guests choose this Hotel for business trips, the room prices are often over 200 EUR/night, but for that price you are not entitled to have free internet service. Shameful. My other disappointing experience was, that upon arrival they requested my credit/debit card and blocked the price of my stay + ca. 25 EUR. It has been already 3 days that I paid the whole amount for them from another account, but the blocked amount has still not been released....

    8.3

  • Miltiadis
      Greece
    July 19, 2014

    excellent room(s), walking distance from EP and EC well trained staff free Internet stations on ground floor with printing facility.

    Expensive breakfast (but amazing) No free Wi-Fi in rooms Too many in-between doors to open with the room card.

    8.8

  • Anonymous
      United Kingdom
    July 19, 2014

    Good breakfast but shame the cafe shop was closed in the evening

    Noisy air con that did work eventually but it was a heatwave….. Had to ask for water for the room and no creamer or milk

    5.4

  • Christopher
      United Kingdom
    July 17, 2014

    Your breakfasts are of the very best I know of!

    I was very surprised and disappointed that "Room Service" had NO vegetarian option that a cheese plate (there was tomato soup).

    8.8

  • Heather
      United Kingdom
    July 16, 2014

    Friendly staff, modern hotel and good restaurant.

    No free wifi, though there were computers in the lounge everyone could use.

    8.8

  • Zoltán
      India
    July 15, 2014

    Good location, very quite in the evenings, metro and airport bus are around the corner. Delicious breakfast, nicely designed room, freindly and helpful staff. It is an excellent hotel overall.

    10

  • Massimo
      Italy
    July 13, 2014

    excellent breafast this is a good hotel, but in Bruxelles you can find similar hotel for much less.

    when you pay so much a roon wifi should be free. non very vlose to city center

    8.3

  • Alexandros
      Greece
    July 10, 2014

    - Efficient and courteous staff - Clean and modern rooms - Reliable internet connection

    - Internet connection fee - Limited option in room service menu

    9.6

  • Rachel
      United Kingdom
    July 3, 2014

    Hotel restaurant. You can't claim to be an Eco friendly hotel and then refuse to serve tap water in your restaurant.

    5.8

  • Michaela
      Italy
    July 3, 2014

    Beautiful hotel at heart of the European Commission buildings. Close to metro and bars nearby

    Pity that free WiFi was not included in the price (just one hour free connection). Quality/price ratio for the dinner is also fair, there is space for improvement.

    9.6

  • Domokos
      Hungary
    July 3, 2014

    Rooms were nice and quiet, the breakfast was excellent

    wifi cost money, and didnt work

    8.8

  • Petar
      Bulgaria
    July 2, 2014

    Perfectly situated, nice facility, in the room there is ironing board

    Very high price for breakfast, no sponge shoe shine, internet access is paid

    8.8

  • Mandy
      United Kingdom
    July 2, 2014

    comfortable rooms and very, very clean. An added bonus that they had UK TV channels available so I could catch up on the news and soaps if I wanted to. Centrally located for access to EU buildings. Reception staff very polite and helpful.

    9.6

  • Tatiana
      Russia
    June 30, 2014

    Comfortable room and friendly staff.

    8.8

  • Jeroen
      Netherlands
    June 29, 2014

    Comfortable, modern hotel, stone's throw from EU institutions.

    Charging for wifi, really?!

    8.3

  • Anonymous
      Belgium
    June 24, 2014

    Large rooms Good bed Great bathrooms Late check-out!

    Expensive parking

    9.2

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