Thon Residence Florence

The apartment was very spacious. Five of us stayed in the three bedroom apartment but it could probably have held a couple more people. It was easily located a ten minute walk from a metro station. The restaurants nearby were reasonably priced with good food.

huge apartment. we were 3 couples and have enought space for everybody. 3 bedrooms, big salon, kitchen. good location. high speed internet free of charge. but be sure to get right instraction from reception how to open it. free underground parking. exelent for long stay.

the equipment of kitchen was poor. the reception was in another building, but very near.

went to Brussels for wknd city break with 2 friends in Nov. We booked a 2 bedroom Apt at Residence Florence and was surprised by how huge it was! We could have fit twice as many people in it. there were conveniently 2 toilets in apt, and the beds were so comfortable!! The Residence Florence is located in the lovely shopping area of Avenue Louise. At night the area is a little dead, but it's a short cab ride to central area. The reception staff at night was amazing, Luciano went above and beyond to help us find cabs, restaurants, nightclubs, etc...and made sure we felt safe (3 girls exploring the city nightlife). Thank you so much for all your help!!

There were 2 floors, separated by a tight spiral staircase, not the easiest to tackle especially with luggage to carry up. The cleanliness of the apt, seemed like it need a good clean...dust in corners, kitchen fridge had weird smell, and shower needed a little sprucing up, but for the most part was fine for us. Unfortunately all the stores are closed on sundays, so if you want to take advantage of the shops, make sure to do this on Saturday and sightsee on the sunday. the markets on sunday were a disappointment, unless you like to sift through well worn clothes and broken trinkets. The Vintage shops on the other hand in Brussels are fabulous. Glad we visited brussels, but not sure we would return.

Spacious, clean and quiet and very close to the Mtro and my conferecne venue.

It was very hard to find the correct entrance door to the residence (which was two blocks away from the registration desk in another hotel. Although the hotel charged me 20Euros for breakfast (though first tried to charge 25 Euros until I showed them my booking), for some reason they were unable to provide me with a receipt for it, which I need to reclaim expenses. After some discussion, they promised to e-mail the breakfast receipt to me, but still have not done so. If they fail to do this, I obviously will not use the hotel again.

There was a lot of space in the appartement. Very complete, with a Kitchen , 2 Bathrooms and 3 toilets

good location, good to have kitchen and much space

I asked for a non-smoking room and got one which smelled awfully of cigarettes

Very nice. Large apartment, lots of space.

We booked a "two bedroom apartment" for three people, but the apartment did not have two bedrooms. It was a loft style apartment, with a fold out couch (but no bedding!). The bathroom also needs updating.

I had booked a studio apartment but I was given a two bedroom apartment with huge lounge/dining room. Free WiFi

not so close to the hotel reception

Free Wi-Fi was available. The room was huge, far bigger than we expected, very clean and comfortable. Complete privacy.

Not enough soap, shampoo, toilet paper. No detergent for the washing mashine. No coffee, sugar, tea etc. And no-one came by to pick up the garbage for 5 whole days

Really excellent value for money. Housekeeper was very nice and helpful. Ixelles is a very nice and quiet area.

Getting to metro station Louise is a 10 minutes walk. A bit of a hassle when it rains. My apartment was at ground level, which was not a problem as far as traffic or noise are concerned; the problem was that -for privacy- you have to keep the heavy curtains shut during the day, thus maling the interior very dark. A simple second set of lighter curtains would do the trick!

A convenient location (an apartment block several streets away from the hotel) with extremely nice facilities. I was upgraded to a three bedroom apartment, and really enjoyed the space and the calm environment.

To check out on the last morning, it is necessary to walk back to the hotel to pay and to return the keys. For me, this involved walking with my bags in the opposite direction to my final destination which was a little frustrating. I have asked whether it is possible to check out the night before and leave the keys in the apartment block in the morning, but for the moment this is not possible. It might be worth the hotel considering this option.

There is a lot of space in the appartement, enough for 3 pairs.

The check in is done after 4 o' clock (nothing is mentioned when booking though), so I arrived at the hotel at 12 and I had to wait for 5 hours (because not even at 4 was the apartment ready). Next day I went to ask for a new internet code the front desk did not pay attention much on me (probably because I did not stay at the hotel, but at the apartments) and served customers of the hotel that arrived at the front desk later than me. Though av. Louise is a nice area, the road that the apartments are located is not that nice.