Thon Hotel Brussels City Centre

フロントの対応が悪く、何事も要領が悪かった。

エキストラベッドのリクエストに対して直接メールでご案内をいただき　チェックインはスムーズでした。部屋も広い部屋をご用意していただけました。　北駅にも、観光地にも近く満足でした。

部屋にはバスローブが一人分のみで　リクエストしないと人数分のタオルが用意されない。

部屋は広いし、30階近くあるので眺めがいい部屋もある。ミニバーと自動販売機は高いので、近くのデパート- 地下のスーパーで買う方がいい。

スタッフが少ないので、チェックインに時間が少しかかる。チェックアウトは早い。

リンスがない

エグゼクティブルームなのに　部屋の掃除が悪かったです。　前の人の下着が残っていました。シャワールームの床がほこりだらけでした。

チェックアウトの時　宿泊料に間違いがありました。

The surface of the room was above the average of Brussel hotels, tea/coffee facilities available, beds were comfortable.

There was a steady noise from outside (a central A/C in the courtyard?) rather annoying despite closed windows.

free internet - add alcoholic drinks in the minibar

The staff were courteous, especially after my booking did not go thru correctly on the web they still found me a room.

Rooms quite small and a little overheated.

Very close to downtown Bruxelles. The Rogier metro stop is in front of the hotel. Silent and comfortable room with tea making facilities.

The staff was a bit cold.

smooth running of all services

Good location if you have to do business at the cov/eu.

I expected much more from the relaxation suit, however it offers the absolute bare minimum. At least a bath robe and slippers would have been nice. Also the fitness room is so cramped that there is no space to do some yoga training on the floor.

good location and staff were very courteous and professional great views of the city

I liked the fact the hotel was clean and modern and all the facilities such as the lifts, air conditioning system, television sets, door locks etc., worked well. I also appreciated the fact that there was plenty of food to eat in the restaurant at breakfast time. A lot of people were eating their breakfast in the restaurant at the same time and there was a mad rush for the food but there was plenty of food for everyone and plenty of hot and cold refreshments as well. Another plus point - the reception staff could speak good English which was very helpful as I do not speak fluent French.

The air conditioning system or heating system made a loud, continuous noise all the time I was in my hotel room. I did not mind this while I was awake but when I tried to sleep, the noise kept me awake all night long, and I found it impossible to sleep. Also, I requested a "wake up call" at 8.00 am but no one bothered to call at all.