Thon Hotel Brussels City Centre

Location.

Price of breakfast

Excellent location

the same location as the meeting I was attend to

noise of the ventilators from the back yard, odour of the cigaret smoke coming from somewhere and extra charging for breakfast thou it was clearly stated in reservation that breakfast was alredy included in the room rate...

Wasn't far from the train station. Beds were comfortable.

Wasn't the luxury that I had expected when I booked. Too expensive. Only good for a bed, no personal touch to the hotel.

free internet - add alcoholic drinks in the minibar

The staff were courteous, especially after my booking did not go thru correctly on the web they still found me a room.

Rooms quite small and a little overheated.

Very close to downtown Bruxelles. The Rogier metro stop is in front of the hotel. Silent and comfortable room with tea making facilities.

The staff was a bit cold.

smooth running of all services

Good location if you have to do business at the cov/eu.

I expected much more from the relaxation suit, however it offers the absolute bare minimum. At least a bath robe and slippers would have been nice. Also the fitness room is so cramped that there is no space to do some yoga training on the floor.

good location and staff were very courteous and professional great views of the city

I liked the fact the hotel was clean and modern and all the facilities such as the lifts, air conditioning system, television sets, door locks etc., worked well. I also appreciated the fact that there was plenty of food to eat in the restaurant at breakfast time. A lot of people were eating their breakfast in the restaurant at the same time and there was a mad rush for the food but there was plenty of food for everyone and plenty of hot and cold refreshments as well. Another plus point - the reception staff could speak good English which was very helpful as I do not speak fluent French.

The air conditioning system or heating system made a loud, continuous noise all the time I was in my hotel room. I did not mind this while I was awake but when I tried to sleep, the noise kept me awake all night long, and I found it impossible to sleep. Also, I requested a "wake up call" at 8.00 am but no one bothered to call at all.

Very good location for my purposes. In general room was fine and the hotel does have a relaxation area.

I was very disappointed in the service of this hotel. The staff at the front desk was slow, unfriendly, and management inaccessible. I will not plan to stay at this hotel again unless the rate is simply too good to pass up and I have no other alternatives. Unfortunately, my room was musty and my room did not have a pleasant odor. The bathroom had not been properly cleaned and and tub was clogged.