Floris Hotel Ustel  

The soaps, the furniture, the t.v (including the channels), the staff, breakfast. Also the speed of the lift-very sufficient.

The maintainence. I saw some spiders, and the floor was cracked.

We stay at this hotel for the next-day flight from Girona. The location is very close to the bus & train station and very easy to find. Since this is an apartment, we did not find any front office but that is not a problem and we did not have to wait a longtime to see the manager (6-7 minutes). He introduced himself and explained everything in the room. Very clear and friendly. Our children were very happy with the room and facilities. The room, kitchen, and bathroom are very clean. We also were able to prepare our breakfast and warm water for the baby. Surely, we would like to stay again in this hotel.

Room was quiet -

It is a good value hotel but walking to the Grand Place was a bit scary with some very unsavoury looking types on the street.

Breakfast is surprisingly fine! And the hotel is situated close to Gare du Midi .The beds are okay and the bedding and towels are clean.

The bathrooms are disgusting..! leaking and broken showers mold patches growing on the shower curtain and tiles.I stayed in three different rooms and they all suffered from bad sanitary maintenance.There are no drinks or snacks available apart from breakfast. And the area ( gare du midi ) at night is absolutely not safe for a woman on her own! The staff could not care less about their customers.When I swapped rooms ( due to leaking shower) I forgot a t shirt in one of the rooms, but non of staff or the cleaners noticed or found it. Not even one apology for the inconvenience.

I like the space of the room, a big bed.

The cleaning

LOCATION IS VERY GOOD. MIDI STATION IS VERY NEAR FROM HOTEL, WALKING DISTANCE, BREAKFAST IS VERY GOOD. ROOMS IS GOOD AND CLEANING.

ROOM HEATER IS NOT GOOD. ALL NIGHT WE FEEL COLD IN ROOM WHEN OUTSIDE IS - 10c

Normal price hotel like this Ustel 49-59

The continental breakfast was good.

We arrived late at night in brussels and it was hard to find, because it was so close to the train station taxis didn't want to drive us. Plus we were under the understanding we had free wifi. It wasn't free and u have to pay per device, then it didn't even really work.

The hotel was ideal for our needs. The room was spacious and clean with a lovely view, the breakfast was tasty and the hotel was beautifully furnished and decorated for the christmas. The location was excellent, Lemonnier metro/tram station just across the street and Midi Station with the shuttle bus stop to Charleroi airport not far as well. We will be back, no doubt!

The check-out was a little bit difficult as we had to leave at night. Using wi-fi was expensive though we had our own laptop.

Breakfast. Quiet hotel.

Bit far from city center. No parking, so you have to put coins every three hours.

Arriving after dark is an adventure, Although the hotel is really close to the train station it is still not easy to find without a good map sketch. Several locals had trouble finding it when asked for help. Cabbies and a helpful citizen warned us to not be on the streets near the station after dark due to criminal activity. We had no problems but were glad to find the hotel.

We stayed two non consecutive nights . On the first night we were in a room that while clean and quiet had really banged up furniture. On the second night we were in a good room with newer furnishings . Both nights were restful.

rooms are generally clean except some minor damages in bathroom material, breakfast is good enough

Gare sud seems unsafe at night. We had to use taxi after 10.00 pm