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Quai Au Bois A Bruler 23, 1000 Brussels – Show map
Excellent location – rated 9.4/10! (score from 301 reviews)
Rated by guests after their stay at Hotel Welcome.
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504 properties in Brussels
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301 verified reviews
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Hotel Welcome's staff speaks: Dutch, French, English
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Free! WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is needed) and costs EUR 15 per day.
Vending Machine (drinks), Vending Machine (snacks), Airport Shuttle (surcharge), Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Private Check-in/Check-out, Babysitting/Child Services, Ironing Service, Fax/Photocopying, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
Dutch, French, English
2:00 PM - 10:30 PM
7:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 2 years stay free of charge when using existing beds.
Free! All children under 2 years stay free of charge in a crib.
One older child or adult is charged EUR 25 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
When booking more than 3 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hotel Welcome accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 301 reviews
Value for money
Show reviews from:
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In the heart of Brussels' historic center, within 325 ft of the Grand Place, Hotel Mozart is decorated in Oriental style.
Score from 1467 reviews Review score
Really friendly staff, good breakfast, good location, close to restaurants.
Booked a delux double room because it came with a safe, however there was no safe in the room. Room was quite shabby and could have done with a dust and paint really needed touching up. WiFi signal was poor and kept dropping out. Queen size bed was two single mismatched mattresses pushed together, which meant a big divet down the middle of the bed.
Good breakfast and nice hotel - with intersting decorations in each room.
Poor isolation of the room -difficult to sleep if somebody just passed through narrow corridor.
Thematic rooms were fantastic, bathroom was stunning and the bed was extremely comfortable. The staff was very helpful, even giving us much information about Brussels and the local do's and don'ts. Massively enjoyed our stay, great location as well, close to the main centre and literally next to a metro station.
Nothing major, might be a bit pricey, but you get excellent quality for that money.
Marc, Michel and Chloe. Excellent staff, lovely welcome and the attention to detail in each room was exceptional. The owners have put their heart and soul into this hotel. Marc was so helpful, knowledgable, and funny. They all made our stay a pleasure. I will definitely be returning here. So central and excellent eateries nearby. 10 out of 10. Couldn't fault it!
Unusual room decoration
Only the neighbourhood
I expected to find a charming hotel and a room according to a price of 140 € for two people, however we found a small room with no charm, sloping ceiling with a window when the rain fell not let you sleep, it was a room that claimed to be Chinese and China had only a vase, a panel with a red chinoiserie details and furniture, that is not Chinese. Lousy breakfast, both inedible fruit as meats, finally a splash, The hotel photos have nothing to do with reality
We stayed in the Egyptian room which was amazing. Loved the whirl pool, everything was fantastic. Staff were very good at accomodating my needs - I asked for a birthday cake to be in the room for my boyfriends birthday and when we arrived there it was. Breakfast was great - great choice of items. Good location.
Could have done with a few more coffees and milk in the room, as couldn't access the coffee machine in reception after 11pm.
Nice staff, gave us a map and gave some advises about the city. Walking distance to the center (well, if you like to explore city by foot), good idea of design, but bad realization. Breakfast was fine.
We had Vietnamese room and it was very dark. Very uncomfortable bed, shakes every time when other person slightly moves. No conditioner, was hot, fan helped somehow. Door to bathroom had a large window without a glass, so other person in the room can see and hear everything...
Wonderful staff, friendly and very helpful. Very well located. Breakfast is good.
Some wear and tear, room could have been a bit cleaner.
Great location for metro and restaurants. Themed rooms are quirky and fun. Friendly staff equally happy to share local knowledge or a joke!
Might not be for you if you prefer your hotels big and impersonal.
The location is excellent. Steps from the metro, surrounded by restaurants and shops, minutes from the grand place. The staff was incredibly helpful and courteous and kind. I stayed in Kenya with my mother. perfect size and quirky fun. Loved everything about it.
I couldn't get the WiFi to work from anywhere but the lobby but it wasn't a problem because the counter staff looked up information and wrote down directions for me. They even let my use their phone to contact my bank in the states about an issue with an ATM machine.
The decoration made the hotel a unique experience. The rooms were all right, with decent size and decent facilities. The staff was very kind and helpful. the breakfast was very complete and very tasty as well. Within walking distance from the city center and with a metro station right in front of the hotel, making it easily reachable form the station.
Since the rooms are very different, you might end up with a large room or with a small one and this might not be very comfortable, especially when staying in the attic and being a tall person. Price-wise, it is on the high side, although not too expensive.
Beautifully decorated themed rooms. Excellent location to visit all the sites walking. Very nice staff. Outstanding price/quality ratio
The hotel was very close to the metro. It was easy to get to the hotel from the airport.
Amazing themed rooms Fantastic staff Great location Comfy bed Lovely breakfast
Could not get WIFI to work in room
This place was great! We loved our CUBA room. It was so unique and the hotel was located in a location that was easy to walk to all the main sights. We liked it very much. Staff was also great to accommodate a late checkout so we could get a longer rest in before our drive. Thank you. We will come again.
This hotel has themed rooms which are not to everyone's taste but are not overly done. They are comfortable and we especially liked the shower's plentiful water. If you come by car, they can arrange underground parking at another nearby hotel. The staff is very friendly and have a quirky side like the hotel itself. The breakfast setting is in a small area but there's plenty of choice.
Wifi is iffy and may need a reset but the staff is happy to help. A minor issue.
The room was fresh, clean and comfortable. Secure car parking just 50m down the road. Friendly staff & welcoming environment, I love boutique hotels and this one was delightful
Location is very good. Room decor is very nice and pleasant. Staff is very friendly. Breakfast were excellent.
Cleanliness ( dust on the furniture ) No air conditioning in the room.
Great welcome and advice from Chloe, and perfectly situated. Stunning decor in the rooms which made our experience in Brussels special.
The Hotel is located in a very convenient location . The staff on front desk ( Jeniffer ) was very friendly and was very patient in explaining the city highlights and routes .
interior, location, comfort
Themed rooms. Very friendly staff.
Tight quarters. Small elevator/lift
- great position - wonderful design - kind and very helpful stuff
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