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Score from 19 reviews Good 7.3/10

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Pirin River Ski & Spa

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Most recent booking for this hotel was today at 02:20

Score from 298 reviews Wonderful 9.2/10

Newest reviews for Aparthotel Aspen

  • Anonymous
      Netherlands
    August 26, 2014

    it was spacious, like an apartment. friendly staff. it was never a problem to get extra towels or toilet paper.

    smoke in the lobby.

    8.3

  • Branimir
      Serbia
    July 15, 2014

    Everything is excellent!!! Very good breakfast. Well equipped and clean room.

    10

  • Lucian
      Romania
    March 29, 2014

    The location is nearly perfect! 2 minutes walk from the gondola lift. The pool is big enough, the sauna and steam bath are ok. The rooms are very very BIG!

    The only problems were the staff (unpolite) and refused almost always to answer to our requests and the food (low quality but plenty)

    7.9

  • Voislav
      Macedonia
    February 19, 2014

    The apartment are very nice, and the location of the hotel is very near the ski lifts. The staff on reception was good but the buffet staff not so much. But all in all it was very nice.

    8.3

  • Mert
      Turkey
    February 6, 2014

    Management: The lady I talked over email before my stay was very kind and helpful. Location: 2 min walking to gondola Sauna and Steam Bath was working properly and I really enjoyed. Kitchen equipment at the room was very useful and enough. Hotel overall was in a good shape, with small changes (such as reception staff, beds, sheets, breakfast) can get much better points.

    Staff: The tall guy at the reception on night shift did not know how to talk to a customer. Overall all employees at the reception don't know anything about hospitality. Bed: I stayed in a one bedroom apartment with a queen bed but it was not a queen bed. there were two separate beds and one of them was extremely uncomfortable and worn. Bed sheets were very small it was very hard to keep them under while you are sleeping. WIFI: There is only one modem in the lobby , unable to receive signal at the room. Breakfast: The breakfast was not that bad and enough but It was same everyday. If you are planning to sleep on the sofa in one bedroom apartment, keep in mind that it is not suitable for sleeping.

    6.7

  • Theodor
      Greece
    January 25, 2014

    The Location... 5 minutes walk from the Gonda ola....

    One of our worst stays... Not a four star hotel!!! Specially we disliked: 1. The staff... They were hardly talking. Didnt provide help even when asked... 2. Cleaningness... No new towels for the 4 days we stayed (3 nights). 3. Internet... Ok, not in the room, can be accepted since it is written on the hotels description... But... no internet at all the 2 of our 3 days (not continuous)... When we asked... no one could even tell us why... 4. Breakfast... 3 or 4 days old bread... the else is not worth to be mentioned... We could write more but the list is endless... Not recommended at all...

    4.2

  • Anonymous
      Bulgaria
    January 15, 2014

    People working in the restaurant are just amazing , top service . Location is really cool and convenient. Pool is cool too.

    No room service ?? Guys working at reception are so not taking their job seriously!! No water at new years eve day. THis is happening every year!!! Overall not a 4 star hotel at all!

    5.8

  • Anonymous
      Greece
    January 10, 2014

    Close to the Gondola and City Centre. Spacious apartment with good heating. Excellent location.

    The reception staff did not assist at all on how to find the hotel when we arrived in the city. Breakfast was fair, both in quantity and quality. Wifi in rooms with frequent disruptions. Small open parking not enough for all guests.

    6.3

  • Anonymous
      Bulgaria
    January 4, 2014

    No transport to the ski lift, poor hygiene in the spa center and the rooms, unprofessional stuff and even the receptionist can't answer elementary questions. During our stay we had 2 day without water supply in the room.

    2.5

  • Mario
      Macedonia
    October 28, 2013

    1. the comfort of the apartment 2. the availability of the spa, altought we were only few guests

    1. the utility service. the room was not clean enogh

    8.3

  • Magdalena
      Poland
    October 13, 2013

    Very nice personel

    Dirty bathroom

    7.5

  • Andrea
      Macedonia
    September 11, 2013

    - The location is excellent - The apartment is very spacious, comfortable and modern - The staff is very friendly and nice - The price for staying in this hotel is the best price i.e. the best value for money that you can get in Bansko

    - The breakfast is very poor: every day the same cheese, same salami, the same toasted bread and butter - The pool is very cold - The cleaning ladies haven't clean our room for three days, they just throw the garbage out of the rooms

    7.5

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