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area Tsarnako, 2770 Bansko, Bulgaria – Show map
|One-Bedroom Apartment (3 Adults)|
|One-Bedroom Apartment (2 Adults + 1 Child)||
|Studio (2 Adults + 1 Child)||
|Two-Bedroom Apartment (5 Adults)|
|Two-Bedroom Apartment (4 Adults + 2 Child)||
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78 verified reviews
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Aspen Golf, Ski and Spa Resort's staff speaks: English, Bulgarian
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BBQ Facilities, Outdoor Pool (seasonal), Grounds, Terrace
Ski Storage, Ski Equipment Rental (on site), Ski-to-Door Access
Golf Course (within 2 miles), Skiing, Hiking, Cycling, Horseback Riding, Sauna, Fitness Center, Solarium, Spa, Massage, Hot Tub, Indoor Pool (all year), Bicycle Rental, Playground, Kids' Club
Food & Drink
Bar, Restaurant with Dining Menu, Buffet-Style Restaurant
WiFi is available in public areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, Car Rental, Shuttle Service (free), Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Baggage Storage, Shared Lounge/TV Area, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Suit Press, Daily Housekeeping, Business Center, Fax/Photocopying
Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child from 0 to 2 years stays free of charge in a crib.
One child from 6 to 12 years is charged 25 % of the room stay per night when using existing beds.
One older child or adult is charged 40 % of the room stay per night when using existing beds.
The maximum number of cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 78 reviews
Value for money
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The view is nice and the food is not bad.
The room was shabby, especially walls. It looked like somebody tried to walk on them. One of the two toilets leaked. The staff doesn't care about that.
Beautiful Garden and outdoor pool
Very quiet and peaceful place!
No wi-fi signal in the rooms!
The apartment haven't been cleaned recentrly. There was a lot of dust on the furniture in the living room. The bathroom also wasn't very clean. The walls were cracked.There was a gap between the wall boards. The table and the chairs on the balcony were coveret with mud. There are two pools - inside and outside. The inside pool wasn't working because of come pump issue. The water in the outside pool was icecold. When I asked a guy from the staff, he said that it's because of the rain in the previous days... The deck chairs around the pool are very uncomfortable. I know that it's the low season right now, but those things are unacceptable...
The outside facilities. Comfort garden and children playground.The outside pool is large and clean, but cold. Inside - kids club and nice lobby.
Poor breakfast, same every morning. The floor and cover blanket on the bed was dirty, the sheets and pillow covers were ok. The inside pool didin't work.
Excellant value for money. Room was spacious with great views over the pool and the mountain backdrop. Just had a great time. Staff very helpful.
Main dislike. No cushions on sun loungers. Had to ask for sun parasols. It was half way through the week that the hotel was more accommodating as more guests started to arrive.
The rooms are really big and spacious with great view, the breakfast was very good, a typical breakfast that included bread,eggs,croissant,cheese,tomato,ham,jam,cake,yogurt,cornflakes,tea,coffee etc..the spa facilities were quite ok, with 2 saunas,and 1hamam..If you have a car is great spot, the distance form the main center is about 7km..
the rooms were a bit cold but problem was solved in an instant as we required two extra blankets and one elecrtic heater and they gave it to us..Also the swimming pool closes at 20.00 o clock and we didnt have time to use it..
Aspen is a very nice complex, not too far from Bansko, with very good SPA facilities (pool, Jacuzzi, and three different types of sauna). We had a two bedroom apartment, enough for 3 adults and 2 children. Kitchen was basic equipped. There is a ski rental room next to the reception, where you can hold the personal ski equipment. They changed the towels every day. Overall it worth to stay here, good value for money.
The breakfast was OK, but it was the same every day. The staff was completely rude and they don't smile, don't speak English, not even say "hello" in the morning. We felt as like we didn't pay our stay here...:) No safe in the room, only small ones at the reception. DVD wasn't functional. The cleaning of our room consisted only in changing the towels and empties the trash. They never clean the floor or the furniture and they never vacuumed in 8 days. They had only one ski shuttle to Bansko with fewer places than clients. We didn't recommend to visit Bansko during students holiday, because is extremely crowded.
Stuff is friendly, rooms are clean and light, has enough area for walking with kids, kids club. If you ask in restaurant for pancackes or plate with fruts they made it. So you can diversify your menu.
Hotel is really far from Bansko. They has three free shuttle in the morning to Bansko, and three in the evening from Bansko. Taxi 15 euro one way. For us its unconvinient. And also place for parking in bansko ski zone is not defined. We missed bus twice because it stopped in different unexpected place. Restaraunt has narrow choise and taste is not really delicious. Breakfast gets boring in 4 days.
Very clean, comfortable rooms with new furniture. Big windows at the rooms with great view. Quiet and peacefull. Free parking. Good prices and nice wealthness center.
Cold room! Only one small electric heater which couldn't heat the room! The spa is at the main building and walking to and from it isn't easy at winter with so cold outside! Small bar and restaurant with not many choices. Wi-Fi only at the lobby and bar!
the spa,the pool temperature
the same dirty tableclothes at the restaurant at the dinner and the breakfast,cold in the rooms(we asked twice at the reception for extra blankets),the rooms are not in the same building with the spa,the stuff needs more education
The rooms had enough space,they were comfortable. The hotel is located in peaceful area.
The rooms are too far from the spa centar.From the spa or pool,you have to walk and go out side to get in to your room.For that purpose,you don't have close space. The other thing-breakfast.If you will come earlier you will have luck,otherwise,you have to wait for bread,or there was no some food at all.You have to wait for the table to be cleaned,or for little spoon for coffee.
the room, the heat. spa area
the staff could be more kind
The Hotel was clean, and the studio was well equiped although a microwave would have been great. Staff was nice and very helpful. The free shuttle took us directly to the ski slope each morning and picked us up in the evening.
The room was cold so we asked for another one and they gave us a heater. It did its job and the room was warm after. The hot water was enough only for one person. You had to wait or do a cold shower if you were in a hurry. The spa and Pool was closing every evening at 8-8:30 pm although the schedule was until 9 pm. For breakfast you had the same type of food each morning. It's ok for a few days but if you stay over 3-4 nights you get full of it.
The food was good, they have a good cooker. The pool was with warm water, but in our second day, the water was not so cold. the rooms very nice furnished and equipped. Good conditions to the sauna.
We maked a reservation through booking, with special conditions...If we wouldnt have gone anymore, cancel or modify later the reservation, we had to pay penalties...Next time we ll be more carreful, because this cost us to much...Very cold on the halls and in the room. They offered us another room, but there it was colder. Because we went with our daughter 9yo we must have an extrabed, so are the hotel's policies. That extra-bed couldnt be used, when our child was sitting on it, the bed was very bad, he is always collapses, was broken...We asked this bed out, but an employee told us that we will not pay for it - even i saw at the policies that for a child between 6-12 yo you have to pay 25% of the room- finally, we paid for nothing. Our child had a cold because it was cold and we had to go from the pool and saune through the garage and on the halls...On the halls it was very cold, too cold for a 3stars hotel. They say it is normal this aspect, because is winter...but on halls they have not turned on the heat...For a 3*** hotel that extra-bed and the cold from the rooms and from the halls it is very embarrassing. The maid did not clean in the 2 days we've stayed there, she came only for changing the towels. The trash has not been thrown. I think it was the worst experience we ever had, because: 1. the reservation was with special conditions and we didnt notice that if you modify it, we'd had to pay 2 it was very cold for a 3*** hotel 3. i dont think it is coorect to pay for something you cant use 4. it was too expensive for the time we stayed there. Anyway, we couldnt stay anymore if our child had feaver ...but i am sure that we could have found something better at a lower price It was Christmas, but we didnt felt it...there it was an usual night... Finally, we would have preferred dont go and loose the value for 2 nights, as it was stipulated in special conditions...
It was so cold in the room, and there was no hot water as well. Everything was settled not to spend electricity, such a penny-pinchers. Don't go there!!!
-Nice place..nice resort -very young,friendly,+thinking staff...Professionals -very good breakfast -very good prices in the restaurant -the room was new,big,clean and with perfect view -spa -near Bansko best value for money..we will come again
-Nead to go from the spa,lobby to the room from outdoor
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