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Newest reviews for Atlantis Resort & SPA

  • Magdalena
      Czech Republic
    August 23, 2014

    Uchtiv personal.

    Losh internet,plaja e dosta dalech ot hotela.

    6.7

  • Samir
      France
    August 22, 2014

    very good hotel for family with teens, personnal very friendly, special thanks to Kolean supervisor and Alexandrina for their smiles, and of course Nevyana the manager

    nothing

    9.2

  • Anonymous
      Hungary
    August 8, 2014

    The apartment is nicely decorated and spacious.There are many beautiful shells collected.

    The hotel beach is not clean, there were so many jellyfish and the occasion of the reservation seaweed.A indicated that three families avoid the apartments next to each other, but unfortunately that was not the case, we were very far away from each other!Half board were not satisfied because the dinner is not It was food for kids .There is no name was written on food.I had to speak to replace the towels and bed linen.We had to pay out a towel because he was dirty, very petty one such hotel!!!The apartment has a view of the pools could not relax until late at night, with the window closed not because of the noise (roaring poolside guests). I do not recommend it to anyone! Browse other hotels!

    2.9

  • Anonymous
      Bulgaria
    August 4, 2014

    - no roomservice, i needed to order at the restaurant and bring the food to the room myself - there was no child bed for our baby, i asked 4 times until they brought one - in the reservation we had seaview - actually it was NO seaview, but gardenview, it was side view to the sea - they asked me to pay for the child bed, although it should be included in the price. I didn't pay and needed to clarify the issue twice until they agreed that it should be included in the price we pay

    2.9

  • Harry
      United Kingdom
    August 3, 2014

    Location, Private Beach, Quality of Staff, Food and General Atmosphere

    We experienced isssues with the A/C which were resolved the next day. Also experienced problems with cleanliness and inadequate room supplies which were also addressed

    9.2

  • Teresa
      Ireland
    July 21, 2014

    We really enjoyed our stay, foot was lovely, staff very helpful + friendly. Our suite was very spacious. The pool areas were very clean.

    10

  • Яница
      Bulgaria
    May 27, 2014

    I liked the restaurant - the food, the service, the atmosphere.

    We had issue. It seems I booked 2 rooms for single use. However, even after the hotel saw this ( as we exchange e-mails before we arrive there) they have not informed me for the change in the cost. When I was about to pay they gave me price different from the price I have in my booking confirmation. What do we do here? I have not yet paid as the manager Nevyana told me the situation will be explained to booking.com and after solution we'll take action. We left the hotel on Sunday 25th May and until today I have not received update on the situation. On the top of I've requested room with full sea view and received part see view and view close to noisy constructions. I booked 2 rooms for 4 of us and I requested the 2 rooms to be next to each other. We were room a209 and my friends were room a212 which is not next to each other. I've asked the hotel to change that but they explained me that there was a bi event and the rooms were taken in advance ( this has not been communicated to me. I made the reservation back in the beginning of April) One of our friends had birthday on 24th May and I informed the hotel. Nevyana (my contact from the hotel we exchange e-mail with prior to our arrival) said they're going to do something for the special case. Nothing was done.

    4.6

  • Troy
      United States of America
    January 13, 2014

    From our room we could see the Black Sea. The hotel had two outdoor pools, an indoor pool, a bowling center, billiards and a spa. The food at the restaurant was outstanding.

    10

  • Anonymous
      United Kingdom
    December 11, 2013

    Staff were giving their best, breakfast was delicious, I was satisfied with the facilities of the hotel like spa, restaurant.

    People hardly speak English, that means they could understand basic things only. If I would go again, I would go during the summer for sure.

    6.7

  • Anonymous
      Bulgaria
    October 26, 2013

    Lovely spa facilities

    Only bar was in the bowling hall and very expensive

    6.7

  • Elizabeth
      United Kingdom
    September 17, 2013

    quiet. location was good.

    the food. the lack of interest by the staff to help. amount of insects in my room. room was dirty/not cleaned properly. the price for what was offered.

    6.3

  • Anonymous
      Denmark
    September 5, 2013

    Lovely rooms, nice pools, bowling, beach and spa. Very nice food at Restaurant Deseo. The staff speak excellent English.

    The included buffet was not so great.

    10

  • Samir
      France
    August 29, 2013

    well located with everything around, very clean and friendly place, our housekeeping and korean in restaurant was great, specials thanks to Nevyana for her disponibility and her watch for you for an wonderful stay.

    only the half board for dinner, too short and cold if you dine around 8.00.

    9.6

  • Anonymous
      United Kingdom
    August 22, 2013

    Beach is nice and pools are great.

    Cleanliness was good, but not great (bathrooms), wi-fi coverage was poor -- food was good but the plates and glasses did not seem properly washed.. Could be a great hotel, and may be among the better ones, but attention to details is lacking. For example, lift buttons do not correspond to floor numbers.

    7.1

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