Barceló Royal Beach    

Everything was excellent!!! I recommend it to everyone.

Outstanding! Simply excellent... My wife and I visited for three days only and we will definitely come back for more next year. I need to point out that we are a very picky couple, were a little concerned with some of the negative comments.. but our stay could not be better! Swimming pool area and gardens - like paradise. A la carte restaurant was beyond excellent.. We recommend this hotel to everyone.

The location of the hotel is good only five minutes walk from the beach and the main shopping street of sunny beach.

On arrival we were greated by a rude male receptionist, who never gave us any explanation of the hotel, what was included in our all inclusive package, or where any of the hotel facilities were, I had to ask for help with our baggage from the bell boy of which we had to wait over ten minutes for him to turn up. The two restaurants were appalling the buffet style restaurant whilst it stated was different every night served basically the same food every night, the hygiene standards of the chefs was attrocious, I stood and watched the sous chef handle raw meat then move straight to cooked salmon on what was supposidly a show cooking area. The a la carte restaurant whilst a lot quieter than the buffet restaurant, was just as bad, the starters, and desserts were buffet style and the main course was cooked to order the main course was to a higher standard, but extremely small portions and poor service, on one evening our starters were pushed out of the way before we had finished and the main courses were served. On a positive note the morning chef who cooked breakfast was extremely friendly and polite as was the restaurant manager of the buffet restaurant, and the assistant manager of the hotel. Over all a two star hotel, serving two star food, but charging five star prices. Never again.

nice hotel great location

First time in my life i had such a poor WELCOME experiance in the reception: When we arrived at the hotel the room was not ready (We came at 14:30 - 30 min. after it was supposed to be ready) we where told to wait for the room for more than half an hour. after a long flight - waiting was a bit unpleasent. when we tried to explain it to the reception manager - he chose to shout at us in a rude way (the general idea was that if we don't want to wait - we can go out...). Nice hotel - very bad attitude!

Accommodation, Food and Beverage outlets and Service are excellent at Barcelo Royal Beach. Central location, still far away from the noise at night.

из плюсов могу назвать наверное лишь расположение ( и то более или менее) есть на солнечном берегу отели с более комфортным расположением, ну и внешний вид отеля.

минусов очень много (мы с семьей на второй день уехали в намного более лучший отель) - назову главные - трансфер от отеля -1. неубранные номера - при въезде в номере на полу валялись косточки от фруктов, диваны с плесенью, по столу просто размазана пыль - это вот так встречают гостей - у нас причем был самый дорогой номер!!! 2.отношение персонала как к заключенным - даже один персик нельзя вынести их ресторана!!!ужас какой то при выходе стоит охранник!!!это что такое???что за тюрьма и в ресторан а-ля карт не пустили - типа у них там курят - а у нас ребенок!!! - при чем он был пустой, - в общем мы на эту тюрьму посмотрели и уехали в более лучшее место.а уж мы с мужем объехали пол мира и отдыхаем всегда в лучших гостиницах.барсело тянет лишь на 3 звезды.

Location

Overpriced, dirty room, unprofessional staff

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