Bisser Hotel  

The parking was great and the room was clean. We were only staying one night. The staff was friendly and helpful.

It is in a very busy part of town and was a little difficult to locate.

The hotel is located very close to Queen Maria castel. The exterior pool is large and clean. The location is surrounded by forest and it is very quite. The local restaurants are great and cheap and also there is a supermarket in the proximity.

It is to far from the seaside and in order to reach the beach you need to descend a very steep hill. There is no light when you return from the beach, and you should use a flashlight. There is no proper beach. The breakfast is bad and could be easily skipped.

The location is good, the pool is big, the food is variety and enough. The superior room have a nice sea view.

In the first day we did't have any kind of current water but they said it was a city problem. The room cleaning was superficial. They have not change our towels during our stay. The way to seaside from the hotel, is unlit and wild.

First , it is a 1 star hotel, we took a picture of a poster on the door that said so . The first night we stayed in the Superior rooms, which are horrible, they look like a high school dormitory after a big fight when every thing is destroyed and rusty. Even the sheets were dirty. At breakfast they serve you expired disgusting food in very small quantities. If you can imagine we had 2 bread loafs fried and covered in egs and something like 50 g of honey and 50 g of cheese, that was all. If you park at the entrance of the hotel is not ok and the receptionists don't tell you, that area is a private parking and the next day you pay 1 euro per hour . We had to move our car on an narrow alley in a 30 degrees slope. The second day we moved to a so called renovated room, with air conditiong that of course didn't work. They didn't have "hygienic products" in the bathrooms, that means you had to bring your own soap and toilet paper.

Nice, open, helpfull and quick acting staff. What they promised they made. Good location, nice view from superior room. Rooms are really renovated although not too big.

Not enough parking space. Breakfast - it's smth you better forget and don't waste time for it. If it's contintntal in the offer - it' ok, but I would like to get coffee in glass, not plastic horrible cup. Also it would be better if the area of the hotel complex would be closed for strangers passing by. There should be a light on the stairs from the hotel to the beach.

The staff from reception was polite and professional. I would like to recommend this hotel ( superior rooms) to my friends.Thanks you for your hospitality.

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Nice pool

The "confort room" is not at all as shown in the pictures from the website, is a one star communist hotel room.

Staff are frieldly they will help but you have to persist swimming pool very good. Downside steps to beach.

Steps to beach

The hotel's stuff is very nice.

The hotel dosen't look nice at all; it's ok to stay 1-2 nights, but that's it. don't choose the economy rooms...

Not a bad place, it's a pretty big old hotel with some remodelled parts. We only stayed one night so I can't really complain.

Breakfast was definitely not good compared with every other Bulgarian hotel.

I liked the quiet and the pool

We spent 1 week in Bulgaria and stayed all this time at the Bisser Hotel. Great location, very good personal (big thank you to Emil!) and really good value for money! We would reccomed this hotel to anybody. Please note that original reservation through booking.com was for economy room but we ended up upgrading to better room

As couple other people already mentioned, the breakfast is something that can be improved but 2 minutes walk from the hotel, there is a street full of restaurants that are open for breakfast, lunch and dinner and are really inexpensive.If you like fresh towels - just ask staff and they will be happy to change them :)

I liked the hotel room for one star, because it has two stars only on site, free wireless internet, quiet night, parking in courtyard, clean pool, air conditioning, new furniture.

The worst thing is that I left the room I shut the door 2 times and afternoon when I returned the door was unlocked. Thank God nothing has disappeared. Perhaps the maid forgot to lock. For 4 days or not changed towels and the shower drain was not working too well. Surface cleaning. Breakfast execrable, you better miss, horrible coffee served in disposable plastic cups. The beach is wild and those likely to you mamance of snakes. Unique view of the sea as it was presented on the site was the absence of some trees, bushes outside of anything.