Stuff was friendly, territory is huge and green, tenis corts with instructors even fir kids (extra cost ofcourse) . Vilas are nicely equiped and lots of swimming pools around them. Kids club for extra cost, very good equiped gym
Too far from the beach, this hotel is definately not your choice if you want also to visit beach, u need to look something closer. Its 10 min by car till parking from where u need to wait for beach shutle to take you down to beach. All together it takes about 25-30 min. Beach is extra cost - one umbrelaa cost 90 leva (45 euro aprox) . Housekeeping is really not managing, many times they just forgot to come, some times forgot to leave clean towels, territory is also dirty, nobody cleans it except wind. Floors in our villa were always dirty, we had to wash them ourselves and same did our neighbours as we found out. Breakfasts most of the time is not buffet- u have menu with small selection of food to choose. By the way tranafer till the beach is 5 euro per person. Restaurants doesnt work every day, matras and towels on the pool you can have only friday and saturday- rest of the week nobody is there, everything closed. Pizeria works only friday and saturday. For kids - small playground, and dump smelly room called kids club. But lady animator there was amazing- speaking all languages and very attached to kids.