Central Hotel Forum

Location a little bit far from the centre.Staff was not helpful when I asked about the transportation to Rylski Monastyr. No help, no interest... Disappointment

price was ok, large suit - comfortable to relax and work

attitude at the reception, arrogance, noise from up/down/next door

The staff were very polite and helpful and spoke english very well. The breakfast was very good and the Taxi service booked by the hotel staff was good. I would use this hotel again even though it was a fair distance from the airport .

The 3rd bed was rather small only suitable for a child although we asked for a triple room. A shuttle bus to the airport would have been helpful.

The location is close to the centre and to public transport. The receptionists were very nice and helpful.

The breakfast.

the staff take from me rate for room i never rserve!!!! and thise is simply like stoling mony from me.!

In the pictures looks better. They room had some water infiltration, but the overall cleaness of the room was great (in the first night one of the towels that it was provided was torn appart/ with a hole in it). Big rooms.

efficient staff, sizable room, good value for money

aircondition did not work properly and was very noisy to boot

close to the city center and staff was polite and welcoming

Staff was friendly and very professional, breakfast was rich. Distance from the centre (only 3 stops with tram) was not a problem, taxi in Sofia are very cheap and at reception they are willing to arranging everything for you.

Very good position close to the city center. Spacious rooms also very clean. Extremely helpfull receptionists. Grooms were also polite and helpful. I fully recommend this hotel.

The room was spacious and the breakfast was fine. It was quite easy to get to city centre. The staff was very helpful.

There were some good points: for the most part, the staff were competent, and a couple were friendly and helpful. The choice at breakfast was wide, and in the room itself there were the normal basics one would expect, such as a room safe, working television and air conditioning. There appears to be a large private function room and (not terribly cheap) spa, which appear to be the reason for the hotel's star rating. If you're looking for a hotel with 3-star rooms, this wouldn't disappoint you.

As this hotel claims to be 4-star, we were expecting more (we'd had excellent experiences at other comparably-rated hotels in Sofia): Location's not great, is linked to the centre by tram or can be driven in ten minutes by one of the many (unfortunately not always honest) taxi drivers hanging around. Allow at least 30 mins on foot though. Walls are very thin, through the night we were woken by rowdy groups of guests shouting in the corridor/banging on doors (it was a Tues night). The room was roughly half the size that we'd experienced at other Sofia hotels and was very cramped. The shower ran out of hot water after seconds, and overflowed readily. Sheets smelled of previous guests. Les Fleurs is a bit more expensive, but gets my vote.