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Pirin Str., Opposite Gondola Lift, 2770 Bansko – Show map
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271 properties in Bansko
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32 verified reviews
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Emerald Spa Hotel's staff speaks: Russian, English, German, Bulgarian
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Ski Storage, Ski School, Ski Equipment Rental (on site)
Skiing, Sauna, Fitness Center, Spa, Massage, Hot Tub, Turkish/Steam Bath, Indoor Pool (seasonal)
Food & Drink
Bar, Restaurant With Dining Menu, Buffet-Style Restaurant
WiFi is available in all areas and costs EUR 5 per 24 hours.
Private parking is available on site (reservation is not possible) and costs EUR 5 per day.
Room Service, Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Baggage Storage, Laundry, Fax/Photocopying
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating
Russian, English, German, Bulgarian
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! Up to two children under 2 years stay free of charge in a crib.
Free! Up to two children under 6 years stay free of charge for extra beds.
Up to two older children or adults are charged EUR 14 per person per night for extra beds.
The maximum number of extra beds in a room is 2.
The maximum number of cribs in a room is 2.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
This property only accepts cash payments.
Credit cards are only needed to guarantee your booking.
Based on 32 reviews
Value for money
Show reviews from:
The Pirin River Ski & Spa is a 5 minute walk from the main square and offers free transportation to/from the gondola lift, a quarter mile away.
Score from 324 reviews Wonderful
The exquisitely decorated and comfortable Green Wood Hotel & Spa is located 2 miles from Razlog and 3.5 miles from the Ski Resort of Bansko, with 40-mile-long ski tracks and modern skiing facilities.
Score from 163 reviews Excellent
Hotel Guinness is situated near the Glazne River in Bansko at the foot of the Pirin Mountains. The cable car can be reached within 650 ft.
Score from 75 reviews Good
This charming Boutique Hotel Uniqato benefits from a quiet and central location close to the ski area of Bansko and just 100 metres from the ski lift.
Score from 57 reviews Excellent
Proximity to gondola lift and city center.
Unpleasant staff and substandard service. Although we had paid for half board, they wouldn't serve us dinner after 8pm. All inclusive drinks were also part of the package, however we soon realized that it means a coffee from the coffee machine, something that looks like a juice also from a vending machine and a bad quality wine. They charged us 10 euro extra for a parking on the street. There was no hot water in the room. When checking out, the receptionist told us that they were not accepting credit cards neither euros but only local currency. We were advised to go to nearest exchange office where we got the worst exchange rate. All in all, we would never go again to this hotel.
Very close to the Gondola, Family rooms are big enough
Cash only, No wireless internet Car park expensive Poor food Poor service
Incredible value for money. With the half-board (breakfast and dinner) pack, you have also free of charge beer, wine, coffees, juices etc from 9am to 10.30pm at lobby bar.
wifi is not free (5 euro per day is too much), parking is not free, slippers and towel robe for spa facilities is not free.
I didnt like some little things that can ruin the vacation. First, for the breakfast we waited on the line for 15min to have a table, there was no food at all so poor management of everything. Also in the morning we checked out the elevator was not working so from the 4th floor we were supposed to carry our own luggage, such an inconvinience. At the customer desk they informed that we used internet and parking which and that we are not able to pay with the card but cash. After all these go there come back, reception didn't have us our ID s. Unforgettable experience.
The location was great, just about 100 meters from the ski lift station so easy walk after a tiring day. There are some unfinished construction near the hotel but it is really close to many restaurants and shops so one can take a nice walk after dinner and get to places easily. I really liked the facilities especially the jacuzzi which was huge and with strong jets so after skiing it provided a great massage for the legs or back. I liked the pool, it was small but you can swim in it. Lots of people give bad reviews about food, I do not agree with them. The selection was great, we spent time at Xmas time in the hotel when they had at least 5 types of salads every night, 4-5 main dishes including fish, lamb, pork, chicken with different side dishes and lots of sweets every night. They did not serve really special food but it was not bad at all and it was plentiful and nicely served. Everywhere there was nice Xmas music all the time. And it rarely happens in a hotel that you can drink local drinks, wine, beer, even coctails, and soft drinks free almost all day. The room is nice and spacious and it was not cold at all, sometimes we had to open the window. I would like to go back again.
When you arrive, the staff in the spa speaks about massages. I think this service is much more expensive than in many other countries, so as I could see not many people used this service. The tv has hardly any English speaking channels, there are no computers available just WI-Fi.
The food wasn't good and enough. There was something very strange. On the 1st of January at 11 AM in the lobby of the hotel everything was dark, no lights, no fire in the fireplace, cold. I felt like the world was ended.
Location, close to Gondola lift. Spacious rooms
Definitely not a 4 star hotel. With the exception of a very kind bellboy, all the other people working there are extremely unpleasant. My son was impressed by the fact that nobody smiled at this hotel. We have been requested (at 20h00) to pay out our bill one day prior to our departure (hotel policy). They accept no credit cards (unacceptable). The payment must be made only in levs. He had to find in cash almost 1000 levs at that time. Very poor quality of food.
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