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Borovets, 2010 Borovets, Bulgaria – Show map
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59 properties in Borovets
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94 verified reviews
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Festa Winter Palace Hotel's staff speaks: Russian, French, English, Bulgarian
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Terrace, Sun Deck
Ski Storage, Ski School, Ski Equipment Rental (on site), Ski-to-Door Access
Skiing, Hiking, Horseback Riding, Sauna, Fitness Center, Solarium, Spa, Massage, Hot Tub, Turkish/Steam Bath, Indoor Pool, Karaoke, Nightclub/DJ
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu, Special Diet Meals (upon request)
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not possible) and charges apply.
Room Service, Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Baggage Storage, ATM on site, Concierge Service, Meeting/Banquet Facilities, Fax/Photocopying, VIP Room Facilities, Honeymoon Suite
Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
Russian, French, English, Bulgarian
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child from 0 to 12 years stays free of charge when using existing beds.
One additional child from 3 to 12 years is charged EUR 15 per person per night in an extra bed.
One older child or adult is charged EUR 26 per person per night in an extra bed.
The maximum number of extra beds in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 95 reviews
Value for money
Show reviews from:
Located at the end of the ski runs and only 215 yards from the gondola lift, Hotel Rila in Borovets features a spa area and various restaurants and entertainment clubs.
Score from 676 reviews Good
The Lodge is an attractive 4-star boutique hotel, 45 minutes from Sofia Airport close to Mussala Peak, Rila Lakes and Rila Monastery.
Score from 29 reviews Very good
Located in Borovets, only 50 metres away from the ski lift, Hotel Flora offers a free hot tub, sauna, steam bath and an indoor swimming pool during winter season. Free Wi-Fi in public areas.
Score from 106 reviews Good
This impressive spa hotel is in the heart of the magnificent Rila mountain range, near the popular ski resort of Borovets, only a 50-minute drive from Sofia.
Score from 168 reviews Wonderful
The Winter Palace is in a perfect position a few minutes walk from slopes and town. The accomodation is exceptionally clean, bedrooms are spacious and comfortable. The spa facilities were super and very welcome after a day on slopes. As a family with teenagers the hotel catered well, small games room and snooker table, children were very welcome. We enjoyed our stay and would recommend this hotel.
Breakfast good, sadly evening meal disappointing.
Room cleaning, no parking place available, so we had to carry a lot of heavy luggage from quite far over snow to the reception. No help!
our room was fantastic, lots or room, very comfortable, 2 lovely bathrooms.
Ski depot was not great, closed at 1700, so no good for night skiing. Food was not great for children but when we spoke to the hotel about this they offered to cook what we asked for for the children so in the end it worked out very well.
The room was a good size and the bathroom had a large bubble bath. The rooms were carpeted which was nice for a skiing hotel. The decorations in the hotel were lovely. The swim pool was nice and warm. The location was fantastic being very close to the slopes
The wifi did not work very well. The lighting in the room was poor, for example there was no light over the desk. The restaurant asked us to pay and move upstairs as they were closing but it was only 2240 when the official closing time is 2300. It was an okay 4star but not a 5star.
Staff Pool Breakfast Location
Parking with additional payment Restaurant is empty,food is poor
One of the best luxury hotel in Bulgaria and the best stay that we have had in Borovetz. We felt like at home, the staff is polite and frendly, especially the Manager of the hotel, we do really thank him - he helped us to find the lost car key in one hour and save us a lot of problems. Everything was excellent - location, cleanliness, furnishings and design, the large room with a stunning view of the mountain, great spa center /relaxing therapy argan, rose and green tea/, and superb inner pool with 30 degrees water, restorant and calm evenings at the fireplaces.
This is our third stay at this hotel and we like it more and more each time. We got a very nice room with view and balcony overlooking the fountain in the front. The variety of the breakfast was everything you need, served hot and fresh. We spent the evening in the spa center. Take a full classic massage and feel yourself like a newborn. Staff were nice and helpful. Overall this was another great weekend we spent in Borovets.
I liked the location (in the middle of everything), and the parking spaces - even though the ski center is full you can safely park your car, but it costs 5 eur per day.
The wi-fi in the room didn't work because of poor reception - maybe it was just the location of the room... .
this was not a five star "delux" room - very dark room, much too hot, regulation of heating impossible, noisy refrigerator, narrow bed - could be used for one person but not for a couple, very uncomfortable bed; worst breakfast in a five star hotel I ever had - there was no salmon, very few sweet desserts and almost no fruits; in the spa - there was no whihrpool, the temperature of the swimming pool was below 28 degrees; the room was not cleaned every day, if the janitresses came cleaning they were very noisy, talking in a very loud voice between each others and came cleaning between 2 and 4 o'clock in the afternoon when we tried to have some rest; staff was very slow and incompetent while checking out
relatively new hotel in a good location
food was an absolute disaster. We avoided eating there except one night where food cooked several days previously was re-heated and served cold. During breakfast, they ran out of milk!
The hotel is new and the rooms are big and comfortable.
There is two restaurants in hotel but both of them has same menu with total 10 foods in it. This ten foods are including salads, main dishes and deserts. You cannot find anything to eat. Open buffet for dinner is so poor and the restaurant is not enough for all guests. You have to wait to find a seat first and if you are lucky you can eat something before they finished.
We were part of a large contingent staying in numerous hotels in Borovets, and the general consensus was Festa Winter Palace was most impressive. Decor, room size and quality all scored top marks. ***be sure to pay Serge a visit over at the Venice Bar and Restaurant, what a character!
Being critical, despite being -6 at night, we had to leave door and both windows open as room was like a furnace.
Excellent place. The location is great - perfect distance from the downtown and the lift. Our room was clean and tidy.The restaurant offers tasty food with varied menu. My personal favourite part was the swimming pool because of the great winter view from the panoramic windows
We spent there only few days,which is not enough to enjoy the beauty of the place
Considerate personal attention. we received free upgrade to a rather splendid suite
The room was nice and comfortable, the location is perfect. The alacart restaurant is good.
Very dirty room, there were stuffs from previous guests, the housekeepers forgot to set cosmetic kit in the bathroom (soap, shampoo, etc. ). The common areas also - not clean. The breakfast - unsatisfactory.
Good location, breakfast and facilities
Not a 5 stars hotel, 3 stars maximum. Weird things like having to pay for the coffee in the room, some basics missing. Very unflexible with modifications of reservations.
We had a fantastic time. This was one of the best ski hotels we have stayed at. The staff took our special requests into consideration. The restaurant was value for money with a good selection in a formal setting. The pool was not very warm but was heated so once you get use to the temperature it was fine. Very close to the slopes. Definitely will stay again
Our 3 year old locked herself into our bathroom and we could not unlock it from outside so needed the porter to unscrew the lock
The location and the big terrace facing the pine trees and the mountain
The room was not clean enough. There were dirty glasses and my pillow had lipstick marks. The breakfast was good but for the price and rating of a 5 star hotel it should not include cheap ham and biscuits. In my opinion the hotel is good but very overpriced.
The hotel was beautiful and the breakfast was excellent! It has a good restaurant with reasonably priced food. Close to everything and parking at a cost was available. Very comfortable beds, nice bathroom. I was very pleased with everything when I arrived.
When I asked my waiter for pain killers post skiing he took it upon himself to call a doctor who the billed me for the call out at over 130lv. I appreciate that they don't hand out medicines but I would have been happy to be told that and given the choice of walking to the pharmacy which it turns out was round the corner...could have been a hugely beneficial stroll.
Almost all services are under the level expected for a 5 star hotel: - Diluted orange juice for breakfast is unacceptable for a hotel of this rank - it represents all over service level - Very poor breakfast with slow service - 5 days to change sheets - you need a special request - Unusable closets for winter residence - Small indoor parking - Swimming pool with cold water - There are still weaknesses, depending on the location of the room ...
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