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Festa Winter Palace Hotel
Borovets, 2010 Borovets – Show map
Excellent location – rated 9/10! (score from 45 reviews)
Rated by guests after their stay at Festa Winter Palace Hotel.
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6 Reasons to Choose Festa Winter Palace Hotel
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56 properties in Borovets
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45 verified reviews
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Festa Winter Palace Hotel's staff speak: Russian, French, English, Bulgarian
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Outdoor Pool, Terrace, Sun Deck
Ski Storage, Ski School, Ski Equipment Rental (on site), Ski-to-Door Access
Skiing, Hiking, Horseback Riding, Sauna, Fitness Center, Solarium, Spa, Massage, Hot Tub, Turkish/Steam Bath, Indoor Pool (all year), Bicycle Rental, Karaoke, Nightclub/DJ
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant With Dining Menu, Special Diet Meals (upon request)
Free! WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not possible) and charges apply.
Room Service, Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Baggage Storage, ATM on site, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop, VIP Room Facilities, Honeymoon Suite
Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
Russian, French, English, Bulgarian
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 2 years stays free of charge in a crib.
Free! One child from 3 to 12 years stays free of charge when using existing beds.
One additional child from 3 to 12 years is charged EUR 15 per person per night in an extra bed.
One older child or adult is charged EUR 26 per person per night in an extra bed.
The maximum number of extra beds in a room is 1.
The maximum number of cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Free! Pets are allowed on request. No extra charges.
Cards accepted at this property
Festa Winter Palace Hotel accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 45 reviews
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Excellent place. The location is great - perfect distance from the downtown and the lift. Our room was clean and tidy.The restaurant offers tasty food with varied menu. My personal favourite part was the swimming pool because of the great winter view from the panoramic windows
We spent there only few days,which is not enough to enjoy the beauty of the place
Considerate personal attention. we received free upgrade to a rather splendid suite
The room was nice and comfortable, the location is perfect. The alacart restaurant is good.
Very dirty room, there were stuffs from previous guests, the housekeepers forgot to set cosmetic kit in the bathroom (soap, shampoo, etc. ). The common areas also - not clean. The breakfast - unsatisfactory.
Good location, breakfast and facilities
Not a 5 stars hotel, 3 stars maximum. Weird things like having to pay for the coffee in the room, some basics missing. Very unflexible with modifications of reservations.
We had a fantastic time. This was one of the best ski hotels we have stayed at. The staff took our special requests into consideration. The restaurant was value for money with a good selection in a formal setting. The pool was not very warm but was heated so once you get use to the temperature it was fine. Very close to the slopes. Definitely will stay again
Our 3 year old locked herself into our bathroom and we could not unlock it from outside so needed the porter to unscrew the lock
The location and the big terrace facing the pine trees and the mountain
The room was not clean enough. There were dirty glasses and my pillow had lipstick marks. The breakfast was good but for the price and rating of a 5 star hotel it should not include cheap ham and biscuits. In my opinion the hotel is good but very overpriced.
The hotel was beautiful and the breakfast was excellent! It has a good restaurant with reasonably priced food. Close to everything and parking at a cost was available. Very comfortable beds, nice bathroom. I was very pleased with everything when I arrived.
When I asked my waiter for pain killers post skiing he took it upon himself to call a doctor who the billed me for the call out at over 130lv. I appreciate that they don't hand out medicines but I would have been happy to be told that and given the choice of walking to the pharmacy which it turns out was round the corner...could have been a hugely beneficial stroll.
Almost all services are under the level expected for a 5 star hotel: - Diluted orange juice for breakfast is unacceptable for a hotel of this rank - it represents all over service level - Very poor breakfast with slow service - 5 days to change sheets - you need a special request - Unusable closets for winter residence - Small indoor parking - Swimming pool with cold water - There are still weaknesses, depending on the location of the room ...
fireplace in the lobby
Everything was ok
I loved the size of the room we had acres of space ! It was warm the bed was comfortable. We were facing the ski slopes to early to ski as out of season . Staff helpful attentive . Enjoyed our stay would stay again if the price was right !
Swimming pool not open early enough for pre breakfast swim ! Breakfast avarage but up to usual Bulgarian standard
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