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Melia Grand Hermitage
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Individuelle gæstevurderinger
Vurderingerne er sorteret efter sprog og dato med højst 25 vurderinger per side
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Ivona
Familie med små børn
Bucharest,
Rumænien
7. okt 2009
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Comfortable rooms, excelent breakfast. More expensive than last year in the same period and they offer less facilites for the extra money :) |
8.5 |
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Anonym
Ungt par
Rumænien
24. sep 2009
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This was a very good 5 stars hotel some years ago, but the quality decreased while the price didn't. Anyway, if one wishes a big international hotel, it is the right choice. |
8 |
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Anonym
Med venner
Rumænien
16. sep 2009
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size and comfort of the rooms/ bathrooms |
7.5 |
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Julia
Ældre par
Bucuresti,
Rumænien
14. sep 2009
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Not this time Upon arrival, there is a total chaos at the reception desk, the staff is abrupt, not making the slightest effort to check if a room is available before sending you away with a "come back at 3 pm for your check-in" They did not even suggest spending one hour in one of the hotel's amenities, we had to ask for the luggage room. We up-graded our room to the luxury apartment, and we received a room with urine smell on the carpet. We informed the staff, and they tried cleaning it (twice), to no avail, though, when the detergent smell passed, the smell or urine re-appeared. That in their top-grade accomodation. No or poor internet, agressive pool staff, am I missing something? |
3 |
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Marius
Familie med små børn
ALEXANDRIA,
Rumænien
26. aug 2009
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room,pool,almost everything |
10 |
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Anonym
Ungt par
Rumænien
20. aug 2009
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comfort of the hotel room and outdoor pool swimming pool towels were available only starting 8.30 a.m. |
8 |
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Gaetano
Ungt par
Medford,
USA
13. aug 2009
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Size and comfort of the rooms, very nice pool, a large hotel that can accommodate your needs. Additional charge for the sauna was disappointing and alot of guests with small children. |
9.5 |
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Strinu
Familie med større børn
Bucharest,
Rumænien
3. aug 2009
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A lot of tourists, being a large hotel..you didn't fell crowded except breakfast time. The service was excellent there and the offer was rather large, very good meal. Driving your way to the hotel, you coldn't reach it so easy. because of lack of signs! I couldn't find any sign wich can show me the way to this hotel! I find it by ...mistake! And ....another problem... one day the parking boy told me the underground parking was full , so I have to park outside; when I go to the parking, down...walking, there were al least 3 places free! I didn't know why hw does such a thing since I have paid the parking, and it wasn't very cheap at all! |
8 |
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Huseyin
Ungt par
shoumen,
Bulgarien
31. jul 2009
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big , comfortable rooms. Nice swimming pool. Good location. being asked additional charge for using spa facilities , slow working reception(due to shortage of personel) . Being asked 10 leva for sleepers in 5 star hotel was disappointing. |
6.5 |
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Mariya
Ungt par
Sofia,
Bulgarien
30. jul 2009
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Rooms are big and nice, everything seems to be new. Breakfast is Ok, room service dinner was delicious. The outdoor pool is big and there is enough place for everybody. There is also an indoor pool and sauna. Hotel's location is very nice, in the centre of the resort but still very quiet. 1. Reception staff is very unprofessional! 2. No slippers/robes in the rooms. Not a very big problem but is very strange for a 5 star hotel! 3. The hotel doesn't have its own beach, so be ready to pay for the beach chairs and umbrellas. The price is about 5-7 eur per person per day. 4. Breakfast is 7 am to 10 am, too early for me. 5. Room service menu is expensive but the food is delicious. |
7.5 |
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Raluca
Solorejsende
Budapest,
Ungarn
23. jul 2009
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Size and comfort of the rooms, proximity to the beach The noise and hassle at breakfast and pool |
7 |
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Daniela
Ældre par
Bucharest,
Rumænien
22. jul 2009
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The room is great. Everythink, except the room- the staff not helpfull, the breakfast area very crowded , noisy and dirty, no private beach, the parking was overcrowded, so we've parked at the next hotel, the entire resort is very noisy and full of small children. |
5.5 |
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Anonym
Med venner
Rumænien
22. jul 2009
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It is one of the biggest hotel in Varna area. Rooms are big and comfortable. They didn't accept Euro. Even I made the booking and the price was fixed in euro. They have an exchange office inside the hotel but changing with very bad rates, so better change outside.The breakfast restuarant is very crowded. |
8 |
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Pawel
Familie med små børn
Warszawa,
Polen
21. jul 2009
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The hotel was nice. Situated in a good place staff was rather helpfull each time you ask them. We've booked a delux room 42 sqm with a see view,and we got 24sqm standard room with a side see view. Few times I had to call reception to change our towels and one day they even did not come to make up the room. |
7.5 |
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Veronique
Med venner
Brussels,
Belgien
16. jul 2009
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The Melia is a comfortable hotel and its staff was always helpfull. Despite its big infrastructure, we found that the hotel had a balance between quietness and activities. It is a nice family hotel. The following are not dislikes yet comments for easy to apply improvement. The lack of organisation, coordination for the checkin/checkout could simply be avoided by applying lines/signs to separate the different counters. The creation of an information or concierge desk would give great bonus points for customer satisfaction. The creation of simple hotel leaflets explaining the different facilities (location,price, timetable) would be a great help. Having independent taxis in front of the hotel trying to take advantages of hotel customer and sometimes asking 4 times the 'normal' price obliging customers to look for taxis further up the hills should be discouraged by the hotel. A private beach would be nice yet the swimming pools were great |
8.5 |
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Anonym
Med venner
Rumænien
24. jun 2009
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Friendly staff, luxury rooms, the location is perfect |
8 |
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Lucian
Med venner
Bucharest,
Rumænien
24. jun 2009
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Great rooms, big pool with perfect water temperature, we could keep the towels for the pool after checkout (until late in the evening when we left) - same about the parking. |
8.5 |
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Anonym
Familie med små børn
Rumænien
18. jun 2009
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very good room, professional staff, nice image, short distance from see, no damages of rooms, doors, elevators no very good solution for breakfast, despite of approximatelly 40% of occupancy only there were very crowded and staff to decrease their work reduced availablity of tables. also selection of food was all days same. |
9 |
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Veneta
Solorejsende
Ruse,
Bulgarien
17. jun 2009
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I`d like to use the sauna, but they said it`s paid service. The sports facilities and not maintained, there wasn't any available table tennis balls and one of the cues were broken |
6.5 |
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Anonym
Med venner
Rumænien
12. jun 2009
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Large & highly comfortable room, good & diversified breakfast, friendly & helpful staff limited places available at the outdoor swimmimg pool compared to the hotel capacity |
9.5 |
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Anonym
Ældre par
Cypern
3. jun 2009
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breakfast buffet very good but often too hectic in waiting for table. no evening entertainment |
8.5 |
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Laura
Familie med små børn
Ploiesti,
Rumænien
27. maj 2009
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Good and luxury hotel, very very big, with good services... |
9.5 |
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Stupar
Familie med små børn
Constanta,
Rumænien
27. maj 2009
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It was an unforgettable experience. Me and my family we are very good. |
9 |
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Alina
Med venner
bucuresti,
Rumænien
26. maj 2009
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wonderful outside swimmingpool, nice breakfast, very nice room |
9.5 |
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Ioan
Med venner
Buchares,
Rumænien
22. maj 2009
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Super resort! The rooms are great! |
9.5 |
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