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Melia Grand Hermitage
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Gebaseerd op
111
reviews
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Toon scores van: |
Individuele beoordelingen
Individuele beoordelingen zijn in volgorde van taal en datum, met een maximum van 25 beoordelingen per pagina.
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Ivona
Familie met jonge kinderen
Bucharest,
Roemenië
7 oktober 2009
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Comfortable rooms, excelent breakfast. More expensive than last year in the same period and they offer less facilites for the extra money :) |
8.5 |
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Anoniem
Jong paar
Roemenië
24 september 2009
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This was a very good 5 stars hotel some years ago, but the quality decreased while the price didn't. Anyway, if one wishes a big international hotel, it is the right choice. |
8 |
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Anoniem
Met vrienden
Roemenië
16 september 2009
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size and comfort of the rooms/ bathrooms |
7.5 |
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Julia
Ouder paar
Bucuresti,
Roemenië
14 september 2009
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Not this time Upon arrival, there is a total chaos at the reception desk, the staff is abrupt, not making the slightest effort to check if a room is available before sending you away with a "come back at 3 pm for your check-in" They did not even suggest spending one hour in one of the hotel's amenities, we had to ask for the luggage room. We up-graded our room to the luxury apartment, and we received a room with urine smell on the carpet. We informed the staff, and they tried cleaning it (twice), to no avail, though, when the detergent smell passed, the smell or urine re-appeared. That in their top-grade accomodation. No or poor internet, agressive pool staff, am I missing something? |
3 |
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Marius
Familie met jonge kinderen
ALEXANDRIA,
Roemenië
26 augustus 2009
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room,pool,almost everything |
10 |
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Anoniem
Jong paar
Roemenië
20 augustus 2009
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comfort of the hotel room and outdoor pool swimming pool towels were available only starting 8.30 a.m. |
8 |
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Gaetano
Jong paar
Medford,
Verenigde Staten
13 augustus 2009
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Size and comfort of the rooms, very nice pool, a large hotel that can accommodate your needs. Additional charge for the sauna was disappointing and alot of guests with small children. |
9.5 |
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Strinu
Familie met oudere kinderen
Bucharest,
Roemenië
3 augustus 2009
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A lot of tourists, being a large hotel..you didn't fell crowded except breakfast time. The service was excellent there and the offer was rather large, very good meal. Driving your way to the hotel, you coldn't reach it so easy. because of lack of signs! I couldn't find any sign wich can show me the way to this hotel! I find it by ...mistake! And ....another problem... one day the parking boy told me the underground parking was full , so I have to park outside; when I go to the parking, down...walking, there were al least 3 places free! I didn't know why hw does such a thing since I have paid the parking, and it wasn't very cheap at all! |
8 |
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Huseyin
Jong paar
shoumen,
Bulgarije
31 juli 2009
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big , comfortable rooms. Nice swimming pool. Good location. being asked additional charge for using spa facilities , slow working reception(due to shortage of personel) . Being asked 10 leva for sleepers in 5 star hotel was disappointing. |
6.5 |
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Mariya
Jong paar
Sofia,
Bulgarije
30 juli 2009
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Rooms are big and nice, everything seems to be new. Breakfast is Ok, room service dinner was delicious. The outdoor pool is big and there is enough place for everybody. There is also an indoor pool and sauna. Hotel's location is very nice, in the centre of the resort but still very quiet. 1. Reception staff is very unprofessional! 2. No slippers/robes in the rooms. Not a very big problem but is very strange for a 5 star hotel! 3. The hotel doesn't have its own beach, so be ready to pay for the beach chairs and umbrellas. The price is about 5-7 eur per person per day. 4. Breakfast is 7 am to 10 am, too early for me. 5. Room service menu is expensive but the food is delicious. |
7.5 |
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Raluca
Reiziger alleen
Budapest,
Hongarije
23 juli 2009
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Size and comfort of the rooms, proximity to the beach The noise and hassle at breakfast and pool |
7 |
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Daniela
Ouder paar
Bucharest,
Roemenië
22 juli 2009
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The room is great. Everythink, except the room- the staff not helpfull, the breakfast area very crowded , noisy and dirty, no private beach, the parking was overcrowded, so we've parked at the next hotel, the entire resort is very noisy and full of small children. |
5.5 |
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Anoniem
Met vrienden
Roemenië
22 juli 2009
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It is one of the biggest hotel in Varna area. Rooms are big and comfortable. They didn't accept Euro. Even I made the booking and the price was fixed in euro. They have an exchange office inside the hotel but changing with very bad rates, so better change outside.The breakfast restuarant is very crowded. |
8 |
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Pawel
Familie met jonge kinderen
Warszawa,
Polen
21 juli 2009
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The hotel was nice. Situated in a good place staff was rather helpfull each time you ask them. We've booked a delux room 42 sqm with a see view,and we got 24sqm standard room with a side see view. Few times I had to call reception to change our towels and one day they even did not come to make up the room. |
7.5 |
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Veronique
Met vrienden
Brussels,
België
16 juli 2009
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The Melia is a comfortable hotel and its staff was always helpfull. Despite its big infrastructure, we found that the hotel had a balance between quietness and activities. It is a nice family hotel. The following are not dislikes yet comments for easy to apply improvement. The lack of organisation, coordination for the checkin/checkout could simply be avoided by applying lines/signs to separate the different counters. The creation of an information or concierge desk would give great bonus points for customer satisfaction. The creation of simple hotel leaflets explaining the different facilities (location,price, timetable) would be a great help. Having independent taxis in front of the hotel trying to take advantages of hotel customer and sometimes asking 4 times the 'normal' price obliging customers to look for taxis further up the hills should be discouraged by the hotel. A private beach would be nice yet the swimming pools were great |
8.5 |
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Anoniem
Met vrienden
Roemenië
24 juni 2009
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Friendly staff, luxury rooms, the location is perfect |
8 |
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Lucian
Met vrienden
Bucharest,
Roemenië
24 juni 2009
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Great rooms, big pool with perfect water temperature, we could keep the towels for the pool after checkout (until late in the evening when we left) - same about the parking. |
8.5 |
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Anoniem
Familie met jonge kinderen
Roemenië
18 juni 2009
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very good room, professional staff, nice image, short distance from see, no damages of rooms, doors, elevators no very good solution for breakfast, despite of approximatelly 40% of occupancy only there were very crowded and staff to decrease their work reduced availablity of tables. also selection of food was all days same. |
9 |
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Veneta
Reiziger alleen
Ruse,
Bulgarije
17 juni 2009
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I`d like to use the sauna, but they said it`s paid service. The sports facilities and not maintained, there wasn't any available table tennis balls and one of the cues were broken |
6.5 |
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Anoniem
Met vrienden
Roemenië
12 juni 2009
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Large & highly comfortable room, good & diversified breakfast, friendly & helpful staff limited places available at the outdoor swimmimg pool compared to the hotel capacity |
9.5 |
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Anoniem
Ouder paar
Cyprus
3 juni 2009
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breakfast buffet very good but often too hectic in waiting for table. no evening entertainment |
8.5 |
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Laura
Familie met jonge kinderen
Ploiesti,
Roemenië
27 mei 2009
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Good and luxury hotel, very very big, with good services... |
9.5 |
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Stupar
Familie met jonge kinderen
Constanta,
Roemenië
27 mei 2009
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It was an unforgettable experience. Me and my family we are very good. |
9 |
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Alina
Met vrienden
bucuresti,
Roemenië
26 mei 2009
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wonderful outside swimmingpool, nice breakfast, very nice room |
9.5 |
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Ioan
Met vrienden
Buchares,
Roemenië
22 mei 2009
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Super resort! The rooms are great! |
9.5 |
De beoordelingen zijn persoonlijke ervaringen en meningen van klanten die via de website van Booking.com een reservering hebben gemaakt in dit hotel en na hun verblijf een vragenlijst hebben ingevuld. Dit zijn géén beoordelingen van medewerkers van Booking.com of van gasten die in het hotel hebben verbleven die niet via Booking.com hebben gereserveerd.
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