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Pamporovo, 4070 Pamporovo, Bulgaria – Show map
|One-Bedroom Apartment - Ski Package||
|Deluxe Two-Bedroom Apartment|
|Deluxe One-Bedroom Apartment|
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70 properties in Pamporovo
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167 verified reviews
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Grand Monastery Apartments's staff speaks: English, Bulgarian
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Ski Storage, Ski-to-Door Access
Skiing, Pool Table, Ping-Pong, Darts, Bowling, Sauna, Fitness Center, Solarium, Spa, Massage, Turkish/Steam Bath, Indoor Pool (seasonal), Game Room, Nightclub/DJ
Food & Drink
Restaurant, Bar, Restaurant with Dining Menu, Snack Bar
WiFi is available in public areas and is free of charge.
Private parking is available on site (reservation is not possible) and charges apply.
Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, ATM on site, Laundry, Fax/Photocopying, Hair/Beauty Salon
Newspapers, Safe, Chapel/Shrine, Shops (on site), Convenience Store (on site), Non-smoking Rooms, Family Rooms, Elevator
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
One child under 2 years is charged EUR 5 per person per night in a crib.
One older child or adult stays free of charge in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. No extra charges.
Cards accepted at this property
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Based on 167 reviews
Value for money
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Very nice, new and clean apartments, well equiped. Best location right on the ski runs, you can literally ski in and out from the hotel. All 5 buildings are connected with escalators leading directly to the ski wardrobe and the ski runs-excellent solution. Good heating in the apartments. Nice swimming pool and spa. Pamporovo is a great resort with ski runs for everyone, and for begginers is the best resort in Bulgaria in my view- great and long ski runs, no long queing for ski lifts...
No wifi in the rooms and poor in the loby, uncomfortable sofa bed, short shower curtain
The location and the buildings are the best in Pamporovo. You are immediately on the slopes and the hotel complex is carved into several hills. The fireplace in the living room is a bonus. The kitchen is excellent and the apartments are spacious. They are cleaned daily. e were there because of the skiing, but the Asia spa is very good, and I would highly recommend it.
The fact that one does not have free fi-wi in the rooms. However, I enjoyed the lobby and the chat with the other guests while we were surfing on the internet...so it is not a big deal..even more, it is good for socialising.
Location of the hotel. Very close to the slope and lifts. After ski options: SPA, bowling, restaurants. Restaurants with tasty food and good service. Nice and clean apartments.
No internet in the apartments and restaurants. Unreliable and extremely slow internet in the lobby. No underground parking. Overcrowded parking in front of the hotel. The only way to the SPA center from buildings 2,3,4,5 is through rather cold hallway which connects all the buildings and leads to the slope. No separate lockers for ski equipment. There is only one, rather small and not heated storage room. Guests often leave it open which makes it accessible for anybody skiing next to the hotel.
location,comfort and facilities
wi-fi , clienliness
The apartment was nice and cosy.The hotel personnel satisfied an extra requirement for the kitchen equipment based on my request; the rooms were very warm; next to the ski slope
the ice in front of the hotel could be cleaned to minimize the risk of slipping
It is close to ski slopes.
Not enough parking spaces.
Kindness of staff,food at the mean,view
No Wifi ,only in the lobby and very hard to get connected as everyone hooked,changed of sheets for 8days stay-none
-Easy ski slopes access if you are staying on upper levels (Building 4 & 5) -Free access to Sauna and Pool -Nice tavern & personnel on the 2nd level
-We wanted to extend the period of accommodation with 1 day, they asked for the double regular price -Difficult access from/to parking with luggage (check in/out) to the apartment due to the escalator malfunctions (some not working, delayed shift change) -In building 4, apt 25 very cold in living room, broken sofa bed, it could not be extended -Room was incredibly dirty: carpets & couch were full of animal hair and it also smelled -Water in the pool was cold -Few options on breakfast, low quality service on lobby restaurant
apartments are spacious and cosy view is very beautiful pets are welcome staff is nice very warm in rooms location is good but getting to the lift it is not so easy if you are already equipped
not every apartment has a cooker- if you need one, you have to explicitly ask for one the complex is enormous and it's time consuming to get to the pool and reception have to pay extra for breakfast parking in ski season is difficult expected more luxury for the requested price
The apartment was very clean, comfortable and warm. The staff was very helpful and friendly. The location is absolutely perfect because the ski slopes are just outside the hotel. Didn't try the swimming pool and the spa so I can't comment.
What really bothered me was that the hotel is supposed to be smoke-free but we saw people smoking in different places inside the hotel - in the lobby, the restaurants and in the corridors. The staff explained that some of the owner's friends are allowed to smoke but as a parent of two little kids for me this is not acceptable in any situation. Also from time to time there was a very strong cigarette smell coming out of the extractor fan in our apartment and we had to turn it on to make the smell go. The other thing is that there is no pharmacy or a doctor anywhere near the hotel.
There is a tennis table and the location is good
Very poor (if not extremely) organization. Breakfast shall really start at 08:00 as indicated and not 8:30 or 9:00 because skiers lose precious time in the morning when the ski runs are in their best condition. Water in the pool cold.
The apartment size for the price and location.
Did the owner buy the stars ?? the heating was so bad that we had to take a heater outside of the apartment and put it in our room... the rooms all dirty dust everywhere and spider webs everywhere... the water from the shower and any water points was so dirty... The room we booked was enough for 6 people but only fits 4 people and don't be tempted by this hotel prices because you will be charged extra for anything else from breakfast even though we included beakfast in our booking we needed to pay more at the hotel for the so called premium breakfast which include 3 small pieces of cheese , 1 boiled egg , 2 small breads and a choice of drink orange juice or a coffee ( espresso ) if u want milk or anything more you need to pay.. better to eat outside of the hotel And for the swimming pool please take the room towel with you or you will need to pay for it and also a they will charge you for a swimming cap even though we seen the owner swim there without a cap... The Wifi is only available for free only in the lobby they are using 1 small router which is probably enough for just 12 people and everyone is in the lobby so you will have hard time to connect i recommend using pamporovo wifi hotspot yes you pay extra for it also but you will be able to use it all around pamporovo
No streets which made navigation a nightmare, no parking, no in-room internet or room service, poor infrastructure, the bathroom smell was intolerable. Staff was super kind and understanding but it was not enough to counter the shortcomings. We left a day early. With no refund, of course. Not the experience I expected.
Everything was overwhelmed by the poor planning. All amenities were an after-thought.
Very nice kitchen and view from a balcony. The heat was nice and the bathrooms.
In a room for 6, 2 people had to share a small coach definitely not for 2. It was wide as one-person bed. We especially required quiet room, but there was a repair noise in the room beneath us. In the off season nothing worked - pool, sauna, game room, nothing and it wasn't specified.
guys in the hotel, you must really correct your descriptions, cause if somebody goes when its off season, THERE IS ABSOLUTELY NOTHING THERE. no lights in the street to find the street, no lights in ths sign, you find a dark and cold hotel, no person in the reception and you have to call a local number (no matter if you use roaming) no restaurant, no bar, no minibar in the room, no spa, no pool, ok i could put a NO in everything you said in the description. Oh i forgot.....and the 3rd bed in our room was broken. and the security guy doesnt speak english, he only knows to say "tomorrow morning" if you ask for anything. maybe the hotel is perfect when you go in winter but this september was really poor....
Even in low demand period (end of August) the facility was clean and equipped in high standard. Most of the hotels services were closed, but the room (for couple with 3 small children) was very comfortable.
Too aggressive energy saving of low lights in the floor, it was sometimes hard to find the light in the corridor (empty hotel).
Good quality for a resonable price
The hotel is enormous, surronded by ugly, not finished buildings, typical for skiing holidays, definitely not for summer
Location Well equiped kitchen in the room
No WiFi The interiror Poor view from the balcony
Mnogo dobar kompleks s vsi4ki ekstri.
For what we paid, I guess it was fine in general... Nice staff also.
Obviously in the summer, it is not recommended to go there. No restorant opened. Swimming pool, bars, bowling...no such thing!!!!
Good size apartment, fully equipt. Excellent value for money.
Being July we expected it to be less busy that ski season but we were the only guests their I think!!! Shame they dont promote it as a summer hiking base. Because it was empty the facilities (swimming, bowling, shops etc) were all closed. This complex has great summer potential and should be marketed for visitors who love fantastic scenery. TV only had one English speaking channel (RT News) so had to keep ourselves entertained as the Wifi was poor and if you are not on contract then it costs 1.99 euro per night. Free and excellent WIFI is a MUST for the modern traveller.
Walking distance to ski lifts. Nice spacious rooms. Entertainment area with fussball, pool, air hockey etc.
Our trip was on the last day of the ski season. The entire hotel was empty, spa and restaurant were not working (we were informed about that though). It was cold in the public areas and warm in the rooms. The bowling is a joke
the location, the set up of the room, the balcony, the gentleman who worked at the bawling was very helpful.
poor information about the SPA centre being closed which was the main reason for our trip, the receptionist wasn't helpful and didn't know her info about the area, for out of season the bawling is over priced, poor heating, one of the heaters kept on sparkling, the fireplace isn't working properly, missing light bulbs, the extractor fan in bathroom isn't working, no Wifi in the room, poor choice of TV channels.
-Next to ski tracks. -Very hot. -Spacious room. -Safe parking. -Nice price. -Clean room. -Kitchen in room with everything you need.
-Too much sunlight in the room, no curtains. -Thin walls, you need earplugs to sleep. You can hear everything from the corridor! -Smelly bathroom. -Wifi sucks even at the lobby!! -Small elevator -No spa and swimming pool after 5th March. -Office to change money is closed after 5th March. You have to go to city centre to change money and the taxi is expensive to go, about 16 leva.
It is the best ski Hotel, I`ve ever been. equipped with pool, sauna and plenty of hot water and heaters.
Water in swimming pool was rather dirty.
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