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Pamporovo, 4070 Pamporovo, Bulgaria – Show map
|One-Bedroom Apartment - Ski Package||
|Deluxe Two-Bedroom Apartment|
|Deluxe One-Bedroom Apartment|
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71 properties in Pamporovo
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Grand Monastery Apartments's staff speaks: English, Bulgarian
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Ski Storage, Ski-to-Door Access
Skiing, Pool Table, Ping-Pong, Darts, Bowling, Sauna, Fitness Center, Solarium, Spa, Massage, Turkish/Steam Bath, Indoor Pool (seasonal), Game Room, Nightclub/DJ
Food & Drink
Restaurant, Bar, Restaurant with Dining Menu, Snack Bar
WiFi is available in public areas and is free of charge.
Private parking is available on site (reservation is not possible) and charges apply.
Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, ATM on site, Laundry, Fax/Photocopying, Hair/Beauty Salon
Newspapers, Safe, Chapel/Shrine, Shops (on site), Convenience Store (on site), Non-smoking Rooms, Family Rooms, Elevator
Traditional Bulgarian restaurant/mehana/ (5yrd)
Смолянски езера (6.2miles)
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
One child under 2 years is charged EUR 5 per person per night in a crib.
One older child or adult stays free of charge in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. No extra charges.
Cards accepted at this property
Hover over the cards for more info.
Based on 228 reviews
Value for money
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The facilities were moderate yet provided enough entertainment for most and the location ideal. It is only a few minutes walk to the ski slopes/lifts with a small but useful supermarket close by too.
The facilities within the apartment were basic and in some cases falling apart as the standard of fittings were very poor. You are aware of other people as there is no sound proofing between floors and the smell by the end of the week in the bathroom is not overly pleasant as plumbing is basic!
Location is perfect. Apartments are big enough and well equipped.
Lets start from the parking. The hotel has more then 300 rooms. The capacity of the parking is for 50 - 60 cars. You just don't have any chance to find a place. In additional parking was not cleaned from the snow and we had to balance with the luggage on the ice. No WI fi, no cable TV. SPA (swimming pool and sauna)are free of charge however you should pay for towels and swimming had. Food in the restaurants is expensive but the quality not the best one - lamb was frozen several times. Nobody changed towels in the apartment.
Detailed explanation may be boring, I will try to give you some topics: 1-spacious apartments 2-very clean rooms 3 polite and helpful reception speaking lots of languages. 4-only 50 metres from the slopes. 5-big bowling saloon 6-very nice night club with live rock music 7-plenty place for parking 8-very hot rooms with hot water. 9-comfortable lobby with change office 10 - no free internet connection which was very disappointing.
Staff brilliant. Food location great. Lovely atmosphere. Facilities v good. All other parts of hotel scrupulously clean.
Room itself really dirty. All over. Clearly had NOT been checked. Every aspect of cleanliness of room was unacceptable upon arrival.4 dirty nappies left!!! Hob and fridge filthy. Crockery and cutlery disgusting. Debris ob floor The noise level too was unacceptable. It sounded as though the next door occupants were in our room and no doubt same for them.nin exhistent kitchen eqp.no microwave (we requested) no tea towels. Etc basic things.
Perfect for families, and also groups of friends. You can dip in and out of skiing, have coffee, lunch, beer and a chat and then head off to ski. Everything on doorstep.
Location of the hotel is good, very close to the slopes. Kitchen facilities in our room was very good. Food in the restaurants was good.
During our stay (for 6 days), no one cleaned our room. Only parent's bed was tidied up and the garbage taken. Our room was located at he 5 + 4th level of the hotel. To reach our room, first we had to take a moving stairway for the first five levels, which was very tiring and difficult with the luggages. Then we had to take a lift for another four floor. The day we were leaving there was a lot of snow and ice. There was'nt enough equipment to clean snow and ice around the gest's car. Guests were helping each other but there was no hotel staff around to help the guests clean ice and snow. There was Wi-Fi in the lobby area but it was almost always impossible to connect.
Close to the slopes. 100 meters. Our room is close to the reception. Very nice, new, warm hotel.Warmness of hotel is good for kids. The restaurant in the hotel is very nice as well.
Bathroom may be better and confortable. Bathroom is cold and water leaking from the tub.
nice restaurant, hot room,
no wi-fi, noisy rooms, no resting or social area, bad bath, bad beds, bad tv,
Hotel has unbeatable location, right on the ski run (literally). Rooms are decent, quiet and warm.
Beds are terrible with too small and too soft mattrasses, walking up and down more than 100 stairs is a hassle with luggage, parking for maybe 40-50 cars in a hotel complex of 600 apartments is ridiculous.
Very nice, new and clean apartments, well equiped. Best location right on the ski runs, you can literally ski in and out from the hotel. All 5 buildings are connected with escalators leading directly to the ski wardrobe and the ski runs-excellent solution. Good heating in the apartments. Nice swimming pool and spa. Pamporovo is a great resort with ski runs for everyone, and for begginers is the best resort in Bulgaria in my view- great and long ski runs, no long queing for ski lifts...
No wifi in the rooms and poor in the loby, uncomfortable sofa bed, short shower curtain
The location and the buildings are the best in Pamporovo. You are immediately on the slopes and the hotel complex is carved into several hills. The fireplace in the living room is a bonus. The kitchen is excellent and the apartments are spacious. They are cleaned daily. e were there because of the skiing, but the Asia spa is very good, and I would highly recommend it.
The fact that one does not have free fi-wi in the rooms. However, I enjoyed the lobby and the chat with the other guests while we were surfing on the internet...so it is not a big deal..even more, it is good for socialising.
Location of the hotel. Very close to the slope and lifts. After ski options: SPA, bowling, restaurants. Restaurants with tasty food and good service. Nice and clean apartments.
No internet in the apartments and restaurants. Unreliable and extremely slow internet in the lobby. No underground parking. Overcrowded parking in front of the hotel. The only way to the SPA center from buildings 2,3,4,5 is through rather cold hallway which connects all the buildings and leads to the slope. No separate lockers for ski equipment. There is only one, rather small and not heated storage room. Guests often leave it open which makes it accessible for anybody skiing next to the hotel.
location,comfort and facilities
wi-fi , clienliness
The apartment was nice and cosy.The hotel personnel satisfied an extra requirement for the kitchen equipment based on my request; the rooms were very warm; next to the ski slope
the ice in front of the hotel could be cleaned to minimize the risk of slipping
It is close to ski slopes.
Not enough parking spaces.
Kindness of staff,food at the mean,view
No Wifi ,only in the lobby and very hard to get connected as everyone hooked,changed of sheets for 8days stay-none
-Easy ski slopes access if you are staying on upper levels (Building 4 & 5) -Free access to Sauna and Pool -Nice tavern & personnel on the 2nd level
-We wanted to extend the period of accommodation with 1 day, they asked for the double regular price -Difficult access from/to parking with luggage (check in/out) to the apartment due to the escalator malfunctions (some not working, delayed shift change) -In building 4, apt 25 very cold in living room, broken sofa bed, it could not be extended -Room was incredibly dirty: carpets & couch were full of animal hair and it also smelled -Water in the pool was cold -Few options on breakfast, low quality service on lobby restaurant
apartments are spacious and cosy view is very beautiful pets are welcome staff is nice very warm in rooms location is good but getting to the lift it is not so easy if you are already equipped
not every apartment has a cooker- if you need one, you have to explicitly ask for one the complex is enormous and it's time consuming to get to the pool and reception have to pay extra for breakfast parking in ski season is difficult expected more luxury for the requested price
The apartment was very clean, comfortable and warm. The staff was very helpful and friendly. The location is absolutely perfect because the ski slopes are just outside the hotel. Didn't try the swimming pool and the spa so I can't comment.
What really bothered me was that the hotel is supposed to be smoke-free but we saw people smoking in different places inside the hotel - in the lobby, the restaurants and in the corridors. The staff explained that some of the owner's friends are allowed to smoke but as a parent of two little kids for me this is not acceptable in any situation. Also from time to time there was a very strong cigarette smell coming out of the extractor fan in our apartment and we had to turn it on to make the smell go. The other thing is that there is no pharmacy or a doctor anywhere near the hotel.
There is a tennis table and the location is good
Very poor (if not extremely) organization. Breakfast shall really start at 08:00 as indicated and not 8:30 or 9:00 because skiers lose precious time in the morning when the ski runs are in their best condition. Water in the pool cold.
The apartment size for the price and location.
Did the owner buy the stars ?? the heating was so bad that we had to take a heater outside of the apartment and put it in our room... the rooms all dirty dust everywhere and spider webs everywhere... the water from the shower and any water points was so dirty... The room we booked was enough for 6 people but only fits 4 people and don't be tempted by this hotel prices because you will be charged extra for anything else from breakfast even though we included beakfast in our booking we needed to pay more at the hotel for the so called premium breakfast which include 3 small pieces of cheese , 1 boiled egg , 2 small breads and a choice of drink orange juice or a coffee ( espresso ) if u want milk or anything more you need to pay.. better to eat outside of the hotel And for the swimming pool please take the room towel with you or you will need to pay for it and also a they will charge you for a swimming cap even though we seen the owner swim there without a cap... The Wifi is only available for free only in the lobby they are using 1 small router which is probably enough for just 12 people and everyone is in the lobby so you will have hard time to connect i recommend using pamporovo wifi hotspot yes you pay extra for it also but you will be able to use it all around pamporovo
No streets which made navigation a nightmare, no parking, no in-room internet or room service, poor infrastructure, the bathroom smell was intolerable. Staff was super kind and understanding but it was not enough to counter the shortcomings. We left a day early. With no refund, of course. Not the experience I expected.
Everything was overwhelmed by the poor planning. All amenities were an after-thought.
Very nice kitchen and view from a balcony. The heat was nice and the bathrooms.
In a room for 6, 2 people had to share a small coach definitely not for 2. It was wide as one-person bed. We especially required quiet room, but there was a repair noise in the room beneath us. In the off season nothing worked - pool, sauna, game room, nothing and it wasn't specified.
guys in the hotel, you must really correct your descriptions, cause if somebody goes when its off season, THERE IS ABSOLUTELY NOTHING THERE. no lights in the street to find the street, no lights in ths sign, you find a dark and cold hotel, no person in the reception and you have to call a local number (no matter if you use roaming) no restaurant, no bar, no minibar in the room, no spa, no pool, ok i could put a NO in everything you said in the description. Oh i forgot.....and the 3rd bed in our room was broken. and the security guy doesnt speak english, he only knows to say "tomorrow morning" if you ask for anything. maybe the hotel is perfect when you go in winter but this september was really poor....
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