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Newest reviews for Grand Hotel London

  • Matthew
      United States of America
    August 13, 2014

    The staff was all very kind and helpful. The front desk person spoke good English. The room was clean and spacious. Excellent wifi. Delicious breakfast--plentiful with good service.

    9.6

  • Alexis
      Switzerland
    August 12, 2014

    Location, free parking, wifi, room size

    8.8

  • Simon
      Hong Kong
    August 1, 2014

    Location was OK - near to pedestrian area and Court square. Espresso coffee and fresh orange juice available on request

    The hotel needs some life in the bar and outside bar area / sun-lounge. Hotel faces a nice little park which now is a car-park and has public toilets. Rooms were furnished in 1914 style of grandparents, not modern.

    5

  • Ana
      Portugal
    July 8, 2014

    Spacious and comfortable room

    The staff, the breakfast

    7.5

  • Vitantonio
      Italy
    June 24, 2014

    Everything perfect: staff so nice and usefull, perfect location, beautiful room, clean and quiet, huge breakfast. I'll come back.

    10

  • Kurt
      United States of America
    June 21, 2014

    Price and convenience of hotel. Food was fair, prices were high, and there is no elevator access without dragging luggage up stairs.

    4.2

  • Anonymous
      Bulgaria
    June 16, 2014

    Five stars interior and size of the room and central location, free parking.

    The parking is very small, but I think there`s no other way in such a central location.

    9.6

  • May
      United Kingdom
    June 14, 2014

    The bar staff are cheerful and helpful, it's very well placed in the city.

    We've been regular guests at this hotel for the past six years, over the last two years and particularly the last 12 months, we've seen a marked decline in standards that have nothing to do with the ongoing renovations. We arrived at the room and it smelled strongly of cigarettes, so much so that opening the window for an hour did nothing to alleviate it, the cleaner returned and reclined and sprayed the room which helped. Next morning walked down the stairs and found that they were in darkness, when I reported this to the reception, the obviously stressed receptionist put her hands to the sides of her head and shouted ok ok! I told her it wasn't ok. At breakfast, I thought my breakfast was delicious but my husband said his was barely warm and his eggs were solid, he left most of his breakfast which is unheard of. All in all, given our fairly long relationship with the hotel, I have to say we won't be going back.

    6.7

  • Trond
      Norway
    June 4, 2014

    Everything was a true delight from check-in to check-out. The staff was friendly and helpfull, and the breakfast was great!

    10

  • Mehmet
      Turkey
    May 21, 2014

    Location is perfect, rooms are big and clean. Staff are so kind and helpful especially Mehmet in restaurant.

    elevator is so slow

    10

  • Andrew
      United Kingdom
    May 18, 2014

    In one word Excellence

    10

  • Anonymous
      Belarus
    May 12, 2014

    location

    the rest

    5.4

  • Anonymous
      Bulgaria
    April 29, 2014

    No child chair

    6.3

  • Yaron
      Israel
    April 27, 2014

    The hotel was good, Excellent located. Good breakfast The service was good.

    When we arrived we paid for the hotel and for the transfer from the airport. On the last day prior to departure we were asked to add a charge. They told us they did not collect the full amount they wanted for the transfer from the airport. It left an unpleasant feeling for us, we thought we closed the account of our arrival

    7.5

  • Plamen
      Bulgaria
    April 23, 2014

    everything

    10

  • Mohammad
      Lebanon
    April 13, 2014

    No indoor swimming pool

    8.8

  • Moira
      United Kingdom
    April 12, 2014

    Clean and well maintained Staff helpfully Great location in centre of Varna

    A few extrasissung from this class of hotel. No paper or pens in the room. Slippers provided of very poor quality - not wearable 1 night of stay we had no water in bathroom - went to report at reception told it was due to work being carried out in the centre area ; understand it was not fault if hotel). Notice on reception desk - felt that it shoukd have been posted in each room.

    9.2

  • Richard
      United Kingdom
    April 12, 2014

    Everything about this Hotel is good, Fantastic room and Location

    The WI-Fi signal was very poor and was hit and miss whether it was usable or not

    9.6

  • Dimitrios
      Greece
    March 5, 2014

    Great location,nice deco,clean,comfortable bed.

    There was no heating in the bathroom,when we asked why, with a very rude attidude,the receptionist said that there is not a room with any kind of heating in the bathroom!!!Breakfast was a desaster,everything was cold and when i asked for a bottled water they said that i had to pay for it and they charged 2 euro for a small water!!The next day,there was a breakfast menu but the bread was at least two days old and no honey or any kind of marmelade.To cut a long story short, it was not a five star service or quality at the breakfast.

    6.7

  • Daniel
      Monaco
    February 28, 2014

    The location is great and the room was nice and cosy.

    The staff was a bit unfriendly and non english speaking

    7.9

  • Anonymous
      United Kingdom
    January 24, 2014

    Didn't get how to use the TV

    10

  • Anonymous
      Germany
    January 21, 2014

    room very big and confortable. massage in SPA very good and not expensive. Tea, cakes and service-room excellent.

    no german and french channel on TV.

    10

  • Cristian
      Romania
    January 20, 2014

    everything

    10

  • Anzhelika
      Bulgaria
    January 3, 2014

    Spacious room and bathroom, grand looking furniture, excellent breakfast, very friendly and helpful staff. Great location, 2 TVs in the room.

    The service for New Year's Eve dinner was little slow, despite limited number of tables

    9.6

  • Mohamed
      Qatar
    December 22, 2013

    People are very good and helpful. furniture excellent and bath where great

    10

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