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Kempinski Hotel Grand Arena
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| Room type | Max | Rate |
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| Double Room |
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| Double Room with Mountain View |
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Show prices |
| Junior Suite with City View |
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| Double Junior Suite with Mountain View |
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Show prices |
General
Restaurant, Bar, 24-Hour Front Desk, Newspapers, Garden, Terrace, Non-Smoking Rooms, Elevator, Safety Deposit Box, Heating, Luggage Storage, Shops in Hotel, Ski Storage.
Activities
Tennis Court, Sauna, Fitness Centre, Fishing, Skiing, Games Room, Solarium, Spa & Wellness Centre, Massage, Children's Playground, Billiards, Table Tennis, Darts, Jacuzzi, Hiking, BBQ Facilities, Cycling, Bowling, Turkish/Steam Bath, Horse Riding, Indoor Swimming Pool, Outdoor Swimming Pool.
Services
Room Service, Meeting/Banquet Facilities, Airport Shuttle, Business Centre, Babysitting/Child Services, Laundry, Dry Cleaning, Barber/Beauty Shop, VIP Room Facilities, Breakfast in the Room, Ironing Service, Bridal Suite, Currency Exchange, Bicycle Rental, Packed Lunches, Car Rental, Fax/Photocopying.
Internet
Free! Wi-fi is available in the entire hotel and is free of charge.
Guest Parking
Private parking is possible on site and costs EUR 10.00 per day.
Hotel Policies
Check-in
14:00 - 00:00 hours
Check-out
Until 12:00 hours
Cancellation
Free! If cancelled up to 7 days before date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.
Children and extra beds
Free! All children under 2 years stay free of charge for cots.
Free! All children under 5 years stay free of charge when using existing bedding.
All children from 6 to 12 years are charged EUR 20.00 per night and person for extra beds.
Maximum capacity of extra beds/babycots in a room is 1.
Pets
Pets are allowed on request. Charges may be applicable.
Accepted credit cards
American Express, Visa, Euro/Mastercard
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The Gallery Restaurant serves a gourmet themed buffet selection of German and Bavarian meals, Greek specialities and a rich menu of delicious game meals. The restaurant has direct access to the ski slopes and boasts a beautiful view of the mountains.
Enjoy exquisite Mediterranean food prepared on-the-spot for your entertainment at the Come Prima Restaurant, or embark on a culinary journey of world food. A rich selection of quality wines is also offered.
Experience the ultimate Teppanyaki style of dining at the Sushi Bar. The Teppanyaki is the Japanese-style grill where the customer can enjoy their meal while it is being prepared right at their table.
An ideal spot for an afternoon cocktail, an open-air party or simple relaxation is the Bella Vista Lounge with a spacious terrace.
The Lobby Bar offers a rich selection of cocktails, balanced between all-time favourite drinks and new tempting improvisations.
The best place for a fresh, healthy drink after working-out in the gym or relaxing around the pool is the Vitamin Bar. It offers a wide range of soft drinks and is a strictly non-smoking area.
Terms & Conditions
Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
Booking.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our
privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our
terms and conditions.
Top
The guest reviews are submitted by our customers after their stay at
Kempinski Hotel Grand Arena.
They are opinions of guests that reflect their experiences when staying at this hotel.
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Show scores of: |
Individual guest reviews for Kempinski Hotel Grand Arena
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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David
Solo traveller
London,
United Kingdom
June 4, 2010
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Spacious and calm; a great place to relax. Positive attitude from all staff encountered. Great willingness to make my stay as comfortable as possible. Free wireless internet throughout left me with a good impression. A bit of a walk from the station. When I arrived in Bansko, there were no taxis at the station or nearby. |
9.3 |
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Mark
Solo traveller
Ambrosden,
United Kingdom
June 1, 2010
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Very attentive and well trained staff, always willing to go the extra mile. Clean and well appointed rooms. Good spa facilities |
10 |
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Ivan
Family with young children
Edessa,
Greece
April 12, 2010
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All the accomodation was perfect!i have nothing to say.And the price was very good for this hotel. Ολη η διαμονη ηταν υπεροχη! Δεν εχω να πω τιποτα.Και η τιμη για ενα τετοιο ξενοδωχειο ηταν τελεια. Nothing! All was perfect. Τιποτα! Ολα ηταν τελεια. |
9.5 |
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Anonymous
Young couple
Cyprus
April 8, 2010
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the location is very good and espesially for those they ski. breakfast its really good! they didnt have ac and when we asked them its hot they told us to open window wich its unexeptable for a five star hotel. also 50 meters away its a clup and the music its really loud and untill 3 oclok you cand sleep.one of the staff from costomer services opposite reseption he was try to take money from us in orter to help us with transortation to airport.i recoment any future costomers to take care coz they really have this attidute in burgaria. |
8 |
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Anonymous
Group of friends
Macedonia
April 8, 2010
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kempinski justified my expectations.I had rellax and exellent weekend break. |
8.8 |
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Kristina
Solo traveller
Skopje,
Macedonia
April 8, 2010
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Everything was as it should be in a 5 star hotel-excellent! |
10 |
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Anonymous
Group of friends
Bulgaria
March 30, 2010
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The calm and lovely alpine athmosphere and the service. |
10 |
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Maria
Young couple
Cholargos,
Greece
March 8, 2010
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The hotel staff were all excellent. I really liked the proximity to the gondolla, and the VIP ski pass. |
9.5 |
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Anonymous
Young couple
Romania
February 27, 2010
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going spa the italian restaurant |
8.8 |
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Georgios
Young couple
Glyfada,
Greece
February 17, 2010
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The location of the hotel the hotel service. |
5.7 |
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Mariya
Young couple
Sofia,
Bulgaria
January 20, 2010
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The hotel has a perfect location. We have stayed several times in Deluxe Rooms and Junior Suites and all rooms are beautiful and quiet. The breakfast is great. Great plus is that you can buy ski pass directly at the hotel. 1. This is a ski hotel and I was surprised that they do not allow us to check out later (4 pm). We stayed at the hotel several times and this time the hotel was definitely not full and we were leaving on Sunday, when most tourists leave, so I am pretty sure that they have free rooms at this day. 2. Another shocking thing is that you have to pay the whole breakfast if you order it to the room. Since the breakfast is included in room rate they should only take money for the room service, not the breakfast & service ( about 15 eur per person ). This is ridiculous! |
8 |
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Christine
Family with older children
nr vamosapokoronas,
Greece
December 21, 2009
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Great comfort, but also felt very homely. Even though it is a big hotel, it felt like a home from home, but with 5 star service. And with one exception , the staff were all lovely and friendly. My husband is 85, I am sixty and my children are 23 and 28, but we all had a wonderful time . Great spa: not too big, not too small. Outdoor heated pool great fun. Breakfasts great. Lovely hotel. Can't wait to get back! One employee behaved rather badly. |
9.5 |
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Christine
Family with older children
nr vamosapokoronas,
Greece
December 20, 2009
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Even though it is a large 5 star hotel, it felt very cosy and welcoming, almost home from home, but with service and great comfort. My husband and I and our grown-up children all found the experience of staying in the Bansko Kempinski really fantastic. Could not really fault it. Can't wait to go back there!!!! One dodgy employee made us feel a little uneasy. |
9.5 |
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Boryana
Young couple
Sandanski,
Bulgaria
December 20, 2009
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the location of the hotel is perfect |
8 |
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Theodora
Group of friends
Kavala,
Greece
December 9, 2009
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I enjoyed the luxury services in spa as well as the comfort in staying in the hotel. I'll like to note that there are all kind of facilities in the hotel so I could stay there for the whole weekend without thinking to find something in another place. |
9.5 |
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Clive
Mature couple
aventura,
United States of America
September 10, 2009
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Great gourmet restaurant |
10 |
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Ranbir
Family with older children
Southall,
United Kingdom
August 23, 2009
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Probably, the best hotel in the area, 5 star facilities, very peaceful and quite, location and views are excellent. Breakfast was great but very little choice for Lunch and dinner for people like us with Asian/Indian background. Room service should be abolished on certain categories such as a bottle of mineral water etc or should at least be complimentary. Perhaps the most disappointing part of my stay was the bill for water. There should be enough supply in the room to start with or at least no room service if we had to order it. |
9.5 |
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Victoria
Young couple
Worcester,
United Kingdom
June 22, 2009
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The staff were genuinely friendly and very helpful. The hotel was excellent value and well situated. As it was off season, certain facilities were not open as often (or at all) and there was little information about what would be available ona given day unless you asked. |
10 |
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Apostolos
Young couple
Thessaloniki,
Greece
July 28, 2010
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megalo domatio, kalo proino, kali timi gia 5 asteria hotel den douleve to internet, terastia maksilaria , thorivos apo to mikro psigio minibar, parking epi pliromis, |
6.3 |
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Athanasios
Young couple
KOMOTINI,
Greece
July 23, 2010
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η τοποθεσια το αριστο προσωπικο και η πολυτελεια περισοτερο προσωπικο? |
9 |
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Claus-dieter
Mature couple
Sofia,
Bulgaria
July 21, 2010
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Empfang, Zimmer, Swimming pools, Terrassen, Restaurants, Service es fehlt ein Plantschbecken fuer die Kleinkinder |
8.3 |
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Anonymous
Family with older children
Bulgaria
June 16, 2010
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hotel luxueux de grand confort, de bon rapport qualité/prix en été. nous avons apprécié la piscine extérieure, les équipements du spa. |
9.5 |
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Antti
Mature couple
Helsinki,
Finland
June 3, 2010
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hyvä palvelu, siisti ja hieno hotelli. Uima-allas ja mahdollisuus tärkeä minulle. |
8.3 |
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Margarita
Mature couple
FLORINA,
Greece
May 28, 2010
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Η ειδυλιακή τοποθεσίατου, το Αλπικό τοπίο και το στύλ Αλπικού Σαλέ του ξενοδοχείου, η πολυτέλεια του και η ηρεμία και ομορφιά της φύσης τριγύρω. Ιδανικό για χαλάρωση και ρομάντζο.Υπέροχο πρωινό. Πολύ άνετο και ευρύχωρο το δωμάτιο, με όλες τις ανέσεις. Ευχαρίστως θα ξαναπήγαινα. Τέλεια διαμονή. Να υπάρχει δυνατότητα επιλογής μαξιλαριών και καλύτερο ξεσκόνισμα. |
9.3 |
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Christos
Young couple
ATHENS,
Greece
May 3, 2010
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Μου άρεσε η θέα στο βουνό. Πολύ ακριβό εστιατόριο γι' αυτό που προσφέρει. |
8.8 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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