大竞技场凯宾斯基酒店  

The hotel is wonderful. Excellent services, breakfast, amazing spa and pools. We love this hotel. Thank you!

Excellent service! Rooms very spacious! Great spa facilities. Location- the best for use of the gondola and skiing. Disserve five stars!

Fabulous, friendly & helpful staff. Delicious breakfast buffet. Comfortable beds. Close to ski lift. Amazing Spa & swimming pools !!!

Rooms are too warm.

Everything was excellent!!!!!!!!!!!!

Great location, great building,spacious room and bed.

Very good hotel

The spa center was a perfect place to relax.Very reasonable prices. Large confortable rooms and polite stuff.

The breakfast was nice but it was not a 5 star hotel breakfast.

Exellent staff, great food, beautiful place for luxurious vacation!

Perfect Spa, great breakfast, level of service

5 star hotel should not have broken shower, and we have had 2 rooms and in both the shower cap was broken

The waiters in the restaurant was not skilled and the service was slow. Also they have only 1 or 2, oil and balsamico recipients, for 50 tables , and incredible for such hotel you was waiting that another client to finish his salad dressing in order that balsamico and oil to be brought to your table.

Nice position near the gondola, corect breakfast, lot of persons speak english.

Very smal spa for such a large hotel. Just two saunas (and one was closed !?!), one very small fridge room (no more than 3 persons could use it simultaneously and the snow is simply not enough if there are more than 10 peoples in sauna). Small outside pools and pathetic outside jacuzzi (the inside one was simply in a rebuilding process and not usable). Very poor restaurant menu, lack of fresh stuff (including the meal and fish!) simmply not acceptable for a 5* hotel. In exchange they offer room service twice per day and valet parking: come on! - 100 m away there are cows on the street - keep the decent line! And for the room with mounntaain view you pay extra and get a room with (gondolas') cables and burned field view. Questionnable taste furniture in the room. Sorry: I can offer a 6 for them.

We stayed in the Kempinski Hotel Grand Arena for three nights during summer, with relatively few other guests, and thoroughly enjoyed the hotel, its service and facilities. It was amongst the best hotels of our round trip of Bulgaria: wonderful breakfast with mountain views, spacious room with terrace, clean and upscale spa, ... Very recommendable.

Everything is the best :)))